Right People, Right Solutions.
Business and Family Assistant – Operations
Location
United States
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Business and Family Assistant – Operations
Booth & Partners
• Assist in day-to-day operation of the store remotely • Review flow of appointments, proper breaks and time off • Assist in Scheduling tasks • Accurately book, change and cancel appointments • Ability to explain clearly detailed descriptions of treatments, memberships, packages, services, facility features and hours of operation • Answer the phone within three rings and use the guest’s name twice throughout the phone conversation • Inventory management, and make sure store and retail supplies are fully stocked and review inventory reports • Handle guests’ questions and concerns professionally and courteously though email or phone call • Assist in all areas of wellness sanctuary operation as requested by management • Review daily close out and time clock reports • Properly track time off schedules and assist in efficiencies of practitioner and front desk schedules • Assist Insurance billing process and be the primary point of contact for superbills • Manage store inventory and supplies; keep all store records and inventory organized • Special projects as assigned • Duties can change from time to time due to store needs
Job Requirements
- Bachelor’s degree preferred
- Spa/Fitness/Wellness experience preferred
- Proficiency in booking system, Mindbody tool preferred
- Strong sense of ownership and professionalism
- Responsible and trustworthy
- Willingness to work one day on the weekend and holidays
Benefits
- Equal Opportunity Employer: Client provides equal employment opportunities without regard to any consideration made unlawful by federal, state, or local laws.
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