Electronic Service Technician

Location

Iowa

Posted

2 days ago

Salary

0

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Electronic Service Technician

Convergint

• Service and support existing customers by responding to service calls • Carry out Customer Support Programs and small projects business • Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software • Analyze repair requirements and provides customer with appropriate solutions • Complete necessary repairs and replacements as needed • May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation • Execute all service calls in accordance with Federal, State and local regulations as well as company health and safety policies and procedures • Work closely with other specialists to cross-train on servicing existing customers

Job Requirements

  • High School/GED or equivalent experience
  • 1-3 years servicing, integrating, and programming video, alarm and access control systems
  • Specific product experience a plus but not required.
  • Exceptional customer focus and ability to work under pressure
  • Solid technical skills and/or experience related to electronic security systems
  • Some programming skills and proven ability to troubleshoot problems and look for solutions
  • Must be a self-starter and work well with direct supervision
  • A valid driver’s license with a clean driving record
  • Ability to travel locally to jobsites on a regular basis

Benefits

  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave

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