Role Description As a member of our technical sales team, you will build lasting relationships with our customers. You will help make Statco-DSI their preferred partner for their MRO parts needs, as well as process projects. This team excels at providing solutions to our customers, contributing to the overall business through increased sales and margins. - Start and develop strong and intentional ongoing relationships with a diverse customer base - Build a strong sales pipeline, achieving target-based conversions - Identify, approach, qualify, serve and develop customer contacts and potential accounts - Collaborate with stakeholders to help ensure a smooth sales process and customer success - Build relationships with our vendor partners to provide the best products and value to our customers - Achieve and exceed financial targets - Maintain industry knowledge, up to date on our offerings, customer businesses and organizations and market trends Qualifications - An undergraduate degree in engineering or industry-related course of study is preferred - Two (2) or more years of success in a similar type of role - Experience in sanitary manufacturing industries is preferred - Excited to be in person with your customers, traveling to build relationships Requirements - Base Salary Range: $68,600 - $117,600 Benefits - Comprehensive medical/dental/vision programs - Life insurance - Disability insurance - Paid time off programs - Retirement savings plan with a company match - Wellness program - No waiting period for benefits – you are eligible on your first day of employment! Company Description Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day. ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Role Description Responsibilities may include the following and other duties may be assigned: - Promotes and sells Medtronic's products and services within an assigned geographic area and/or specific customer accounts to meet or exceed sales targets. - Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. - Responsible for pursuing leads, assessing needs, and providing product services to maximize the benefits derived from Medtronic's products and/or services. - Promotes and establishes education of the company's products and/or services. - Conducts market research including customers and competitors activities. - Implements market development plans/strategies and changes as needed. - Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations, and Marketing. Qualifications - High School Diploma (or equivalent) AND 6+ years experience - OR Associate’s Degree AND 4+ years experience - OR Bachelor’s Degree AND 2+ years experience - Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences. Requirements - Typically sales professional individual contributors with direct sales responsibilities. - May direct the work of other lower level sales professionals or manage sales processes and/or accounts involving multiple team members. - Majority of time spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies, and closing sales. Benefits - Medtronic offers a competitive Salary and flexible Benefits Package. - A commitment to our employees lives at the core of our values. - We recognize their contributions and they share in the success they help to create. - We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

• Serve as the central point of contact, ensuring high levels of customer satisfaction for your assigned accounts • Proactively manage technical issues according to customer business priorities to avoid business-critical situations • Serve as the first point of escalation for customer technical concerns, coordinating and driving resolution • Recommend how new and existing features fit within customers’ environments, providing best practices and guidance • Maintain and develop client relationships, understanding business requirements to proactively drive support andmaximize customer success • Host periodic checkpoint and status calls with customers and internal stakeholders • Design and develop technical account management strategy documents based on customer analysis and assessment

Role Description We’re looking for a Technical Account Manager to join our Client Services team. You’ll use your account management skills and technical knowledge to help ensure our clients’ success with the Redpoint Global platform. As part of the team, you’ll work alongside knowledgeable and committed technical specialists, project managers, and solutions engineers, and grow into an expert in Redpoint applications through on-the-job training and ongoing development. This role reports to the Director of Global Support. What You'll Do - Serve as the central point of contact, ensuring high levels of customer satisfaction for your assigned accounts - Proactively manage technical issues according to customer business priorities to avoid business-critical situations - Serve as the first point of escalation for customer technical concerns, coordinating and driving resolution - Recommend how new and existing features fit within customers’ environments, providing best practices and guidance - Maintain and develop client relationships, understanding business requirements to proactively drive support and maximize customer success - Host periodic checkpoint and status calls with customers and internal stakeholders - Design and develop technical account management strategy documents based on customer analysis and assessment Qualifications - 2–5 years of relevant work experience in a customer-facing technical role - Bachelor’s degree or equivalent experience in Computer Science, Information Systems, or a related technical discipline - Experience in Customer Success, Customer Support, or Professional Services - Comfortable working both independently and collaboratively - Strong account management, customer service, and project management skills - Problem-solving skills and technical aptitude that allow you to adapt to new circumstances and learn quickly - Broad background in enterprise technologies and integration strategies for application deployment in Enterprise and/or SaaS environments - Experience with both MS Windows and Linux OS environments - Excellent communication, interpersonal, and collaborative skills - Proven troubleshooting and issue-resolution skills Requirements - Experience with Snowflake or other cloud data warehouse platforms - Familiarity with AI/ML-powered tools or generative AI applications supporting customer success or data operations - ETL/ELT experience with 3rd-party data integration technologies (Redpoint Data Management, Azure Data Factory, Fivetran, Matillion, Alteryx, Informatica, etc.) - Familiarity with cloud platforms such as Microsoft Azure, AWS, or Google Cloud - Experience with Redpoint Global applications - Digital marketing experience Benefits - Competitive Medical, Dental, and Vision Insurance - Flexible leave policy – take the time you need, when you need it - 10 company-paid holidays - Fully remote work