Expanding the boundaries of human potential through science
Field Service Engineer
Location
Netherlands
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Field Service Engineer
Revvity
• Perform field service as advised by Customer Care in conjunction with the Service Leader. • Carry out installation, maintenance, and repair of the current and future Life Science/Diagnostics instrument portfolio. • Provide first-line onsite user training on Life Science and Diagnostics systems. • Organise routine maintenance allocated on a monthly basis. • Ensure that all documentation, circuit diagrams, Service Data Bulletins, and manuals are of the correct revision to undertake service on specific instrument types. • Maintain ancillary documentation, e.g., the Safety Manual and Procedures Manual, to the highest standard, with regular reviews of manuals provided in accordance with the Quality Management System. • Align personal working practices with the department’s performance targets and actively demonstrate compliance with all team targets. • Maintain personal service spares issued and inventory records to the highest standard. • Ensure all anomalies are quickly and effectively reported and resolved. • Ensure all tools and test equipment are adequate to perform the required service and that all test equipment issued is calibrated at the specified times. • Complete all Work Orders and associated documentation within a day of completion. • Ensure all e-learning and expense claims are returned on time. • Perform specific and agreed tasks as defined through the Goal Statements, which are already embedded in the company culture.
Job Requirements
- Relevant education or equivalent experience (e.g., a Bachelor’s degree in Electronic Engineering or Biotechnology).
- Experience in a customer service environment, preferably with Diagnostic and Life Science instrument applications.
- Good communication skills.
- Strong customer service ethic.
- Prepared to travel, with an occasional night away from home might be required.
- Valid full BE/NL driving licence required.
Benefits
- Strong technical support and mentoring.
- Meaningful work with professional customers.
- Focus on career development.
- A package including of salary, commission, company car, private healthcare, life insurance, and more.
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