• Design, develop, and maintain software components and products that support H&R Block business applications • Serve as the lead role for day-to-day functional tasks in the team • Collaborate closely with Quality Assurance, User Experience, and other teams • Create and execute unit tests and address defects • Mentor and coach team members • Drive technical decisions from concept through production • Own complex initiatives spanning multiple systems and teams • Advocate for automation across development, testing, deployment, and operational processes • Lead root cause analysis and resolution efforts for complex production issues

• Provides advanced software engineering and technical leadership for complex POTS enhancements, integrations, production support, modernization, and enterprise consolidation activities. • Supports the Technical Lead and mentors Software Engineers. • Design and develop complex POTS application components, APIs, integrations, workflows, and database features. • Translate business requirements and user stories into secure, maintainable technical solutions. • Lead implementation of high-priority enhancements and modernization initiatives. • Support integration with NBS, NED, nVision, ServiceNow, DMS, and vendor platforms. • Perform technical analysis, code reviews, troubleshooting, performance optimization, and root-cause analysis. • Mentor Software Engineers and promote engineering best practices. • Support automated testing, CI/CD, configuration management, and controlled releases. • Develop architectural designs, technical specifications, deployment scripts, and system documentation. • Incorporate Section 508, privacy, security, and agency standards into solution delivery. • Support production operations, incident resolution, monitoring, and SLA achievement. • Assist the Technical Lead with architecture governance, technical planning, risk identification, and knowledge transfer.

• Supports the design, development, enhancement, integration, testing, deployment, documentation, and maintenance of the customer's Purchasing Online Tracking System and associated applications, interfaces, APIs, and databases. • Analyze technical and business requirements and translate them into software solutions. • Develop, enhance, and maintain responsive web applications, services, APIs, workflows, and automation. • Implement solutions using approved tools, standards, and architectural patterns. • Support integrations with NBS, NED, nVision, ServiceNow, DMS, and approved third-party platforms. • Develop unit tests, participate in code reviews, and support automated, functional, and regression testing. • Resolve production defects, incidents, and performance issues. • Support release management, configuration management, and deployment activities. • Develop technical documentation, user guides, system documentation, training materials, and knowledge-transfer artifacts. • Incorporate security, privacy, accessibility, and Section 508 requirements throughout the SDLC. • Support incremental modernization, cloud planning, automation, architectural improvements, and technology refresh activities.

• Operate and maintain the Render KV fleet. • Collaborate closely with design, product, other engineers, and cross-functional stakeholders. • Help evolve and mature the Render KV product as it scales and increases in complexity over time. • Participate in team planning, roadmapping, and goal-setting. • Help shape team culture and practices as the company scales. • Help evolve the KV product with new capabilities. • Participate in on-call responsibilities with the rest of your team.