• Research upcoming federal contracting opportunities using government procurement websites, market intelligence platforms, and industry resources • Monitor procurement forecasts, contract awards, recompete opportunities, and industry announcements across federal healthcare agencies • Research competitors, incumbent contractors, teaming partners, and market trends to support competitive intelligence and capture planning • Maintain accurate opportunity, account, and pipeline information within Salesforce CRM • Develop executive reports, dashboards, pipeline analytics, and business development metrics to support leadership decision-making • Assist Capture Managers with customer research, procurement history, briefing materials, gate reviews, Black Hat sessions, and capture planning activities • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project

• Support analyses through aggregating data, resolving revenue issues, improving processes and developing/distributing recurring reports as needed to drive improvements across one or more of the business teams within Revenue Operations.

• Perform various analysis and interpretation to link business needs and objectives for assigned function • Partner with IT, program managers, SMEs, and recovery vendors to translate operational needs into system enhancements, develop business requirements, manage issue resolution, and ensure timely support of recovery operations • Monitor recovery operations, inventory, and reporting tools to identify issues and savings opportunities, while leading defect investigation, user acceptance testing (UAT), and implementation of quality solutions to improve accuracy and performance • Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems • Identify and analyze user requirements, procedures, and problems to improve existing processes • Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation • Identify ways to enhance performance management and operational reports related to new business implementation processes • Develop and incorporate organizational best practices into business applications • Lead problem solving and coordination efforts between various business units • Assist with formulating and updating departmental policies and procedures

• Provide high level of business analysis within the Cornell Enterprise Modernization Initiative (CEMI). • Ensure the new solution meets the nuanced needs of varied organizations while driving consistency, operational excellence, and an improved user experience across Cornell’s advancement ecosystem. • Collaborate with stakeholders to evaluate complex business processes, lead the development of refined future‑state workflows, define and validate system requirements, and shape solution design in alignment with university‑wide strategic goals. • Lead requirements development activities, facilitate process mapping and cross‑functional workshops, perform advanced data analysis, and contribute to system design and integration planning. • Produce high‑quality documentation, lead testing strategy and execution efforts, and contribute to change management and stakeholder communication. • Ensure technology solutions meet complex operational, technical, and strategic needs across multiple platforms, units, and initiatives.