• Administer and support Salesforce, including user setup, security, profiles, roles, permissions, page layouts, fields, objects, flows, validation rules and related configuration. • Maintain and improve Salesforce to support business processes across sales, marketing and customer operations. • Build and maintain reports, dashboards and analysis that improve visibility, decision-making and operational accountability. • Partner with business stakeholders to gather requirements, document needs, identify gaps and translate them into scalable system solutions. • Support data quality, data hygiene and governance practices across Salesforce and related go-to-market systems. • Manage and troubleshoot day-to-day system issues, user requests and production support needs in a timely and reliable manner. • Support system enhancements, release activities, testing, documentation, training and user adoption. • Assist with integrations, workflow automation and AI-enabled capabilities centered around Salesforce and connected business systems. • Provide support for adjacent SaaS tools, primarily HubSpot, with opportunity to expand ownership over time. • Work within an Agile delivery model by managing assigned work, supporting backlog refinement and contributing to consistent execution within established processes.

Role Description The Senior Salesforce Administrator owns and evolves ANNA's Salesforce ecosystem, which is built on Lumary (a Salesforce OEM) and supports clinical service delivery, referrals, business development, and operational workflows across our markets. This is not a basic “clicks-and-tickets” admin position — you are the technical owner of deep configuration, automation, data architecture, security, and system reliability in a regulated, HIPAA-sensitive environment. Based in the Philippines and working contracted hours anchored to US Eastern Time, you will partner closely with operations, clinical leadership, and product/engineering to ensure Salesforce is scalable, compliant, and aligned with real-world healthcare workflows. This role reports directly to our Co-Founder & CEO. Success is measured by: - Platform stability and performance - Smooth and low-risk Lumary releases - High and auditable data quality - Reporting the whole organization trusts and uses - Stakeholders treating you as the system owner — not just a support resource Qualifications - 4+ years of hands-on Salesforce Administration experience in complex orgs - Demonstrated ability to work US Eastern Time hours (approx. 9 PM – 6 AM Manila time, including DST shifts) - Deep expertise in Salesforce Flow (advanced), permission models & security architecture, data modeling and schema design, and change management across sandboxes - Experience working with Salesforce managed packages, ideally OEM products - Salesforce Administrator Certification required; Advanced Admin or Platform App Builder strongly preferred - Strong debugging and root-cause analysis skills - Experience supporting Salesforce integrations (REST APIs, middleware, or vendor-managed integrations) - Demonstrated AI fluency — comfort using Claude or similar tools daily for debugging, documentation, and workflow design - Excellent written documentation and communication skills; ability to operate independently and make sound technical decisions Requirements - Own day-to-day administration of Salesforce (Enterprise) with Lumary-managed packages and OEM constraints - Configure and maintain complex objects, record types, page layouts, dynamic forms, flows, validation rules, and permissions within Lumary's data model - Understand and work within Lumary package limitations, upgrade paths, and dependency constraints without breaking managed components - Act as the technical owner for Lumary releases, sandbox testing, regression testing, and production deployments - Design, build, and maintain advanced Salesforce Flows (record-triggered, screen flows, scheduled flows) - Replace legacy workflow/process builder logic with optimized Flow-based automation - Implement robust error handling, logging, and guardrails to prevent data corruption - Partner with developers when Apex is required, but independently handle 90%+ of automation via configuration - Own Salesforce data model health: relationships, indexing strategy, field usage, and scalability - Design and maintain data validation frameworks to ensure clinical, billing, and operational data accuracy - Manage data imports, exports, and transformations using tools such as Data Loader and Workbench, accounting for PHI sensitivity - Lead deduplication strategies and data quality monitoring - Implement and maintain role hierarchies, permission sets, permission set groups, sharing rules, and field-level security - Ensure Salesforce configuration aligns with HIPAA-compliant workflows (least privilege, auditability, access traceability) - Partner with leadership to support audits, internal controls, and compliance reviews - Manage login security, MFA enforcement, session settings, and connected app access - Support and monitor integrations between Salesforce/Lumary and external systems (e.g., EHR, billing, scheduling, reporting tools) - Troubleshoot integration failures using logs, debug tools, and data inspection - Coordinate with vendors and internal engineers on API-based workflows and data syncs - Build and maintain advanced reports and dashboards for operational, clinical, and leadership use - Ensure reporting accuracy given Lumary's managed objects and relationships - Partner with stakeholders to translate business questions into reliable Salesforce analytics - Act as a technical advisor to operations, clinical teams, and leadership - Translate complex requirements into scalable Salesforce solutions - Create clear documentation for system behavior, data definitions, and admin processes - Provide tier-2/3 support for escalated Salesforce issues - Partner with internal technology teams on AI-driven capabilities — surfacing Salesforce/Lumary data to agentic workflows and identifying where AI reduces admin toil Benefits - Hourly Rate: $12 – $15 USD per hour (based on experience and certifications) - Guaranteed Retainer: 80 hours per month minimum, billed monthly whether fully utilized or not - Overage: Additional hours billed at the same rate; pre-approval required above 100 hours/month - Engagement Type: Independent contractor — remote, with core availability during US Eastern hours Company Description ANNA (Allied Network for Neurodevelopmental Advancement) is a mission-driven organization that provides ABA services to young autistic children (under the age of 6) and their families using a neurodiversity-affirming, Naturalistic Developmental Behavioral Intervention (NDBI) approach. At ANNA, we are working to transform autism care by combining rigorous clinical training, compassionate family-centered practice, and neurodiversity-affirming approaches. As our Senior Salesforce Administrator, you'll own the platform that connects referrals, clinical delivery, and business operations — the system our teams rely on every day to get children into care faster.

Role Description At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. Qualifications - Passionate about making a positive difference in the lives of residents. - Ability to celebrate unique ways to bring moments of togetherness and joy. Requirements - Some benefits have eligibility requirements. Benefits - Medical, Dental, Vision, Life, and Disability Plans - Retirement Savings Plans - Employee Assistant Program / Discount Program - Paid time off (PTO), sick time, and holiday pay - myFlexPay offered to get paid within hours of a shift - Tuition Reimbursement - Discretionary and/or non-discretionary bonuses may be offered. Company Description Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®. Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Role Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. ICF seeks an experienced Salesforce Administrator / Release Engineer to support a large-scale federal Salesforce environment. This role combines hands-on Salesforce administration with release engineering responsibilities across multiple Salesforce applications, environments, and application teams. The Salesforce Administrator / Release Engineer will support: - Platform configuration - Environment management - User and access administration - Release coordination - Deployment execution - Sandbox management - Technical documentation - Production support This role is ideal for someone who understands both the operational responsibilities of Salesforce administration and the discipline required to support frequent, high-quality releases in a secure federal cloud environment. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. *If you accept this position, you should note that ICF does monitor employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. Qualifications - 3+ years as a Salesforce Administrator for large production orgs. - 3+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX). - U.S. Citizenship required due to federal contract requirements. - Candidate must have a current Public Trust clearance/suitability determination or an active DoD Secret clearance. - Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. - Candidate must have lived in the U.S. for three full years out of the last five years. Requirements - Configure, maintain, and support Salesforce applications and platform capabilities in a secure federal Salesforce cloud environment. - Manage users, roles, permission sets, profiles, groups, queues, sharing rules, connected apps, service accounts, and other access/security configurations. - Support Salesforce administration activities across multiple environments, including Integration, Stage, Production, sandboxes, and other approved development/testing environments. - Create, refresh, validate, and decommission Salesforce sandboxes in coordination with application teams, release teams, and business owners. - Configure Salesforce using native low-code/no-code capabilities, including flows, page layouts, Lightning record pages, custom objects, fields, validation rules, reports, dashboards, email templates, and user experience enhancements. - Support Experience Cloud, Public Sector Solutions, Service Cloud, or other Salesforce capabilities as required by the customer environment. - Coordinate, schedule, validate, and execute Salesforce releases, including major releases, minor releases, hotfixes, and production changes. - Support release management processes, including release calendar management, deployment planning, release readiness reviews, change request preparation, rollback planning, and post-deployment validation. - Work with development teams to package, validate, and deploy configuration, metadata, code, and data-related changes using approved DevSecOps processes. - Support CI/CD pipeline activities using tools such as Salesforce CLI, Salesforce DX, Git, GitLab, GitHub, Jenkins, Copado, Gearset, or similar release automation tools. - Create and maintain Git repositories, branches, deployment artifacts, release notes, and environment/version control documentation. - Support technical design document reviews by identifying release dependencies, environment impacts, deployment risks, security impacts, regression considerations, and operational readiness needs. - Troubleshoot release, deployment, environment, access, configuration, integration, and production support issues. - Support incident response and hotfix activities by validating configuration issues, access problems, deployment defects, and platform-level concerns. - Support data import, export, cleanup, validation, and migration activities using Data Loader, Data Import Wizard, reports, SOQL, or approved customer tools. - Support occasional off-hours releases, production deployments, outages, hotfixes, or urgent operational needs. Benefits - Pay Range: $81,499.00 - $138,549.00 based on full-time employment. - Multiple factors considered in determining final pay include relevant work experience, skills, certifications, geographic location, education, and contract provisions. Company Description ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.