Role Description Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. - Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. - Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. - Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications - Dedication to delivering exceptional customer service experiences. - Strong communication and interpersonal skills. - Ability to lead and inspire teams to achieve outstanding results. - Desire to pursue professional growth and development while maintaining a healthy work-life balance. Company Description Global Elite Empire Consultants is a third-party recruiter, not an insurance agency. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Act as a local on-site program and company representative to residential customers under the Mass Save Home Energy Services (HES) Residential Coordinated Delivery program • Provide insights on available energy savings measures via thorough energy residential inspections • Troubleshoot technical problems and issues in accordance with client specifications • Encourage participation in the program and overcome barriers • Travel daily throughout a defined territory in a company provided vehicle

• Own the post-dispatch stage of every turn, ensuring quality control checkpoints are completed accurately and on schedule. • Receive and track all change-order submissions, assessing downstream schedule impact and communicating risks to the Senior Manager and Quality Control Manager in real time. • Coordinate with the Quality Control Manager to determine final inspection readiness, ensuring no turn is submitted for inspection prematurely. • Conduct proof-of-work reviews for completed turns, verifying that vendor-submitted documentation aligns with the approved scope prior to inspection scheduling. • Manage all final inspection outcomes — categorizing results as Straight Pass, Pass With Punch, or Failed RRI — and drive appropriate follow-through for each. • Ensure Failed RRIs are resolved and re-inspected within 5 business days of notification, escalating unresolved items to the Senior Manager at day 3. • Track and report Pass With Punch cure timelines, holding vendors accountable to 24-hour completion targets. • Maintain accurate and current records in the turn management system (SuiteSpot) for all QC activity, inspection outcomes, and punch list statuses. • Collaborate cross-functionally with the Leasing team to communicate turn status and anticipated rent-ready dates. • Identify recurring quality failure patterns and contribute to vendor feedback and improvement processes.

• Conduct Quality Control (QC) activities on complex IRB and staff documentation to ensure accuracy compared to primary sources • Reviews and critically analyzes documents for accuracy in content for assigned submission types • Provides clear feedback to communicate errors to Research Services staff regarding missing and/or incomplete elements • Accomplishes daily workload priorities with flexibility and adaptability • Executes procedures in compliance with internal quality standards and external regulations • Participate in team and department professional and personal development initiatives