1KOMMA5°

Role Description Du bist Ansprechpartner für den 1st-Level, sowie für die Standortleiter und hast ebenso Bewertungsportale und Social Media Kanäle im Blick. - Du bist verantwortlich für die fallabschließende Lösung von komplexen technischen und kaufmännischen Anfragen unserer Kund*innen. - Du kümmerst dich um die Bearbeitung von Datenschutzanfragen, sowie rechtlichen Anfragen, in Abstimmung mit der Rechtsabteilung. - Du bildest die Schnittstelle zwischen unseren Kund*innen, Customer Care, den Fachbereichen und den einzelnen Niederlassungs-Unternehmen. - Du identifizierst Soft- und Hardwarefehler und unterstützt die Fachbereiche bei deren Behebung. - Du analysierst Beschwerdegründe, erkennst Prozessunstimmigkeiten und weist auf Prozessoptimierungen hin. Qualifications - Du bringst mindestens 3 Jahre relevante Berufserfahrung im Customer Service Bereich mit. - Du bist technikaffin und hast Lust zu verstehen, wie alles rund um erneuerbare Energien funktioniert. - Du bist kommunikativ und hast Spaß Menschen zu helfen und Dinge zu verändern. - Komplizierte Vorgänge kannst Du so erklären, dass es für jeden verständlich ist. - Du sprichst fließend deutsch (C-Level), Englisch Sprachkenntnisse sind wünschenswert. Benefits - Du hast die Möglichkeit in unseren brandneuen Büros in der Hamburger Innenstadt, Berlin & München zu arbeiten und/oder remote. - Nutze dein technisches Equipment auch abseits der Arbeit in deiner Freizeit. - Du bist Teil eines schnell wachsenden Unternehmens mit viel Entwicklungspotenzial, wo du eigenständig etwas aufbauen kannst und deinen Impact spürst. - Bewege dich in flachen Hierarchien, übernimm schon während deiner Einarbeitung Verantwortung und arbeite direkt mit Teilen des Managements zusammen. - Mit deiner Arbeit unterstützt du den Megatrend “Energie- und Mobilitätswende” und leistest einen konkreten Beitrag zum nachhaltigen Umbau unserer Energie-Infrastruktur. - Sei aktiv und nutze das Angebot von über 7.600 Sportpartnern mit dem EGYM-Wellpass. - Ob Citybike oder E-Bike – mit unserem Jobrad-Leasing bleibst du flexibel und bist umweltfreundlich unterwegs. - Profitiere von Benefits & Rabatten durch Futurebens. Company Description Bei 1KOMMA5° bauen wir Europas führende Energie-Software-Plattform “Heartbeat” und schaffen so ein virtuelles Kraftwerk, das Photovoltaik, Stromspeicher, Wärmepumpen und Ladesäulen der Kunden verknüpft und so die Rentabilität vernetzter Kundenanlagen deutlich erhöht. Wir bieten Kunden zudem einen "One-Stop-Shop" für den Kauf und die Installation individueller und intelligenter Energie-Systemlösungen, damit jeder Haushalt schnell und professionell klimaneutral wohnen, heizen und mobil sein kann. Gleichzeitig arbeiten wir in unserer Technologie-Sparte an der Weiterentwicklung und dem Ausbau der Heartbeat-Software, um Kunden weltweit mit dem Strommarkt zu vernetzen und so immer den günstigsten und saubersten Stromtarif anbieten zu können.

Role Description As a member of our Global Product Management Team for Energy Tariffs, you will play an active role in a visionary and dynamic group committed to revolutionizing the global energy sector. Building upon our Heartbeat AI Platform, our mission is to develop energy tariff products across our core markets, take operational and commercial ownership of them, and shape new regulatory products end-to-end. You sit at the center of product, regulation, commercial, and operations, and turn a fast-moving energy market into customer value. - Drive Your Own Initiatives: Take ownership of well-scoped topics within our energy tariff portfolio, from analysis to recommendation to implementation. You lead your own initiatives and are accountable for their outcomes. - Contribute to Our Energy Tariff Products: Work on our dynamic electricity tariff products across core markets, driving product improvements, feature rollouts, and customer experience initiatives. - Support Regulatory Product Launches: Contribute to the launch of new products driven by regulatory change (e.g. Direktvermarktung), helping translate regulatory requirements into concrete product decisions. - Analyze & Improve Marktkommunikation Processes: Dive into our market communication workflows, identify inefficiencies, and drive initiatives that make our energy retail engine faster and more reliable. - Monitor Performance & Iterate: Leverage customer feedback, competitive analysis, and market trends. Monitor KPIs to help optimize product adoption and overall customer satisfaction. - Prepare & Present: Prepare and present findings and recommendations to relevant Product Managers and stakeholders. Qualifications - Currently pursuing or recently completed a Bachelor's or Master's degree in Business, Economics, Engineering, Energy Management, or a related field - At least one prior internship, working student role, or comparable work placement (in energy, consulting, product, or a fast-moving startup environment preferred) - Strong ownership mindset - comfortable driving your own initiatives with minimal handholding (with support always available from your direct lead) - Analytical and structured thinker, comfortable with data and spreadsheets (Google Sheets a must, SQL or Python a plus) - Proactive, curious, and eager to learn in a fast-moving environment - You are a team player who enjoys collaborative environments and is always looking to leverage the group’s potential - Available for at least 6 months, ideally full-time - Excellent written and spoken English and German Requirements - Previous experience or knowledge of the energy market is a plus but we are happy to get you up to speed - it’s the motivation that counts! - Basic understanding of European energy market structures, dynamic tariffs, or the energy transition landscape Benefits - You are part of an international, dynamic, and highly motivated team of people who have proven to make things happen - With your work, you accelerate the "energy transition" and hence have a direct impact on our climate - Work with and learn from other super-smart colleagues - You will enjoy direct contact with core decision-makers - You will enjoy the best chances of entering full-time in one of Europe's most thriving scaleups - You can work in one of our offices in Hamburg, Berlin or Munich - Create a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass - Benefits and discounts are yours with Futurebens - Whether city bike or e-bike - be flexible with our job bike leasing and do something good for the environment at the same time

Role Description As Product Manager Procurement & Portfolio Management, you take on one of the most strategically defining product roles within our energy retail business: you design how 1KOMMA5° procures, hedges, and optimizes electricity for an increasingly flexible customer portfolio. You sit at the intersection of energy markets, energy procurement, our flexibility assets, and our customer-facing tariff strategy - and you turn this into a measurable commercial advantage. - Own our Procurement Strategy: Define how and where 1KOMMA5° procures energy for our customer portfolio - across day-ahead, intraday, and forward markets. Develop a clear market split logic, and continuously refine it based on portfolio characteristics, customer mix, and market conditions. - Design Portfolio Hedging & Risk Management: Build hedging and risk management strategies tailored to different customer portfolios (dynamic vs fixed tariffs or flexibility/ancillary services). Define when and how we lock in volumes, what we leave open, and how we balance commercial upside against risk exposure. - Shape Our Flexibility Procurement Model: Design how we procure and steer our flexibility portfolio. Defining models such as flexibility bands, fixed volumes, strike-price-based offers, and the trade-offs between them. Develop the commercial logic and the operational requirements for each model. - Run Quantitative Portfolio Analysis: Independently run analyses on procurement performance, hedging effectiveness, and portfolio economics. Build the analytical foundation that supports strategic decisions, identifies optimization opportunities, and quantifies the impact of changes to our procurement and steering setup. - Monitor Performance and Drive Continuous Improvement: Define KPIs across procurement cost, hedge effectiveness, portfolio risk, and flexibility margin. Use data to continuously sharpen our market positioning and commercial performance. Qualifications - 4+ years of experience in (international) energy procurement, portfolio management, or energy trading, ideally in a utility, energy retailer, trading desk, or aggregator environment. - Strong analytical skills with hands-on experience running portfolio analyses, hedge calculations, and market scenarios (Python, SQL, or comparable tools are a strong plus). - Proven ability to translate market and commercial logic into structured processes and product requirements. - Entrepreneurial, proactive, and comfortable navigating ambiguity in a fast-moving market environment. - Excellent written and spoken English and German. Requirements - Deep understanding of European power markets - day-ahead, intraday, and forward markets - and the mechanisms that drive prices. - Solid working knowledge of hedging instruments (futures, options, OTC), balancing markets, and BRP settlement. - Familiarity with flexibility products and procurement models (flexibility bands, fixed volumes, strike-price offers) and their commercial trade-offs. - Awareness of regulatory frameworks shaping energy retail (Marktkommunikationsprozesse, balancing regimes, market design developments). - Experience working with external procurement partners, ETRM systems, or trading platforms is a strong plus. Benefits - You are part of an international, dynamic, and highly motivated team of people who have proven to make things happen. - With your work, you accelerate the "energy transition" and hence have a direct impact on our climate. - Work with and learn from other super-smart colleagues. - You will enjoy direct contact with core decision-makers. - You will enjoy the best chances of entering full-time in one of Europe's most thriving scaleups. - You can work in one of our offices in Hamburg, Berlin or Munich. - Create a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass. - Benefits and discounts are yours with Futurebens. - Whether city bike or e-bike - be flexible with our job bike leasing and do something good for the environment at the same time.

• As a member of our Global Product Management Team for Energy Tariffs, you will play an active role in a visionary and dynamic group committed to revolutionizing the global energy sector • Building upon our Heartbeat AI Platform, our mission is to develop energy tariff products across our core markets, take operational and commercial ownership of them, and shape new regulatory products end-to-end • You sit at the center of product, regulation, commercial, and operations, and turn a fast-moving energy market into customer value • Drive Your Own Initiatives: Take ownership of well-scoped topics within our energy tariff portfolio, from analysis to recommendation to implementation • You lead your own initiatives and are accountable for their outcomes • Contribute to Our Energy Tariff Products: Work on our dynamic electricity tariff products across core markets, driving product improvements, feature rollouts, and customer experience initiatives • Support Regulatory Product Launches: Contribute to the launch of new products driven by regulatory change (e.g. Direktvermarktung), helping translate regulatory requirements into concrete product decisions • Analyze & Improve Marktkommunikation Processes: Dive into our market communication workflows, identify inefficiencies, and drive initiatives that make our energy retail engine faster and more reliable • Monitor Performance & Iterate: Leverage customer feedback, competitive analysis, and market trends. Monitor KPIs to help optimize product adoption and overall customer satisfaction • Prepare & Present: Prepare and present findings and recommendations to relevant Product Managers and stakeholders

• As Product Manager Procurement & Portfolio Management, you will shape one of the strategically decisive product roles within our energy retail business. • Define how and where 1KOMMA5° procures, hedges and optimizes energy for our customer portfolio. • Develop a clear market segmentation and continuously refine it based on portfolio characteristics, customer mix and market conditions. • Design hedging and risk management strategies tailored to different customer portfolios. • Perform independent analyses of procurement performance, hedging effectiveness and portfolio profitability. • Define KPIs covering procurement costs, hedge effectiveness, portfolio risk and flexibility margin.

• You monitor and manage quality KPIs for our heat pump installations and systematically analyze the results • From the metrics you derive targeted measures to ensure and continuously improve installation quality over the long term • You collaborate closely with internal and external partners across the entire value chain – from the supply chain through on-site installation to service • You plan and oversee regular quality and compliance audits to ensure adherence to all standards • As a proactive interface, you align the expectations and interests of various stakeholders and ensure that quality-related decisions are consistently implemented

Role Description Du verantwortest die ganzheitliche Planung der Dach- und Elektro-Montage unserer Photovoltaikanlagen im Privatkundenbereich bis 30kWp inkl. String-, Belegungspläne, Kabelführung und Aufstellorte unserer Elektro-Komponenten. - Du planst und visualisierst PV-Anlagen mittels einer Planungssoftware. - Dein Augenmerk liegt dabei auf der technischen Machbarkeit unter Berücksichtigung der Gebäude- und Grundstückspläne und Gegebenheiten vor Ort. - Dank deiner gewissenhaften Erstellung der Baustellenunterlagen können unsere Montageteams an den Start gehen. Qualifications - Eine abgeschlossenes Bachelorstudium, eine erfolgreiche technische Ausbildung oder ähnliche Qualifikation. - Erste Erfahrung in einem technischen Umfeld ist wünschenswert. - Du hast ein Auge für Details und zeichnest dich durch deine gründliche und strukturierte Arbeitsweise aus. - Ganzheitliches Denken und Handeln sind für dich keine Fremdwörter. - Idealerweise bist du fit im Umgang mit Softwareprogrammen wie z. B. PVSol, Aerotool oder alternativer Planungssoftware. - Sehr gute Deutschkenntnisse in Wort und Schrift (C-Level) sind zwingend erforderlich. - Du zeichnest Dich durch eine ausgeprägte Hands-on Mentalität, Teamfähigkeit, Kommunikationsstärke und Begeisterungsfähigkeit aus. Benefits - Mit deiner Arbeit unterstützt Du den Megatrend “Energie- und Mobilitätswende” und leistest einen konkreten Beitrag zum nachhaltigen Umbau unserer Infrastruktur. - Transparente Kommunikation auf Augenhöhe und kurze Entscheidungswege im Betrieb werden bei uns gelebt - bei 1KOMMA5° ziehen wir alle am gleichen Strang! - Ein gesunder Arbeitsplatz und Fitnessprogramm Wellpass. - Betriebliche Altersvorsorge.

• Nationwide acquisition, pre-qualification and selection of new installation partners in the photovoltaic and heat pump sectors • Support activities during the negotiation phase with new partner companies • Primary point of contact for new installation partners in photovoltaics and heat pumps during the onboarding phase • Planning, coordination and oversight of trial sites/test installations for quality assurance and process validation • Introduction to our internal processes, tools and standards (e.g., digital project workflows, documentation requirements) • Support in conducting training sessions, workshops and feedback meetings • Communication and coordination with internal departments (e.g., project management, technical/engineering, quality assurance) • Documentation of onboarding progress and handover to operations after successful completion • Contribution to the further development of the onboarding process to improve efficiency and quality

• Identifikation, Scouting und Ansprache potenzieller Montagepartner im Bereich Photovoltaik und Wärmepumpe (Leadgenerierung & Qualifikation) • Führung von Erstgesprächen, Vorstellung unseres Unternehmens, Leistungsversprechen und Kooperationsmodell • Verhandlung von Verträgen, Preisen und Konditionen unter Berücksichtigung technischer und wirtschaftlicher Aspekte sowie Onboarding der Partnerunternehmen • Bewertung der Wirtschaftlichkeit und operativen Leistungsfähigkeit potenzieller Partnerunternehmen • Pflege und Weiterentwicklung strategischer Partnerschaften zur langfristigen Zusammenarbeit • Enge Zusammenarbeit mit internen Teams, u. a. Onboarding, Technik, Legal und Projektabwicklung • Aufbau und Pflege eines transparenten Partnerportfolios inkl. Tracking relevanter Kennzahlen • Unterstützung beim Aufbau regionaler Partnernetzwerke zur operativen Abdeckung und Skalierung • Beobachtung von Markttrends, Preisen und Wettbewerbern zur Optimierung unserer Partnerstrategie

• We are looking for a dynamic, highly organized, and proactive Technical Project Manager for Heartbeat AI to coordinate our operational flows and drive the day-to-day alignment across our 1K5° Energy Management System (EMS) teams. • In this role you will work directly with our Director of Engineering 1K5° EMS to ensure our executions runs smoothly and predictably. • While our individual Product Managers focus on the feature definitions, you will be making sure that cross-team dependencies are clear, timelines are mapped out accurately, and everyone has what they need to deliver in time. • You will bring teams together to solve operational bottlenecks, helping us scale Heartbeat AI fast and efficient. • Set up and run a continuous operational sync across the 1K5° EMS domain, ensuring that surrounding teams stay connected and share clear ownership of cross-team topics • Keep a close eye on technical and operational timelines across different engineering tracks, highlighting potential bottlenecks and resolving blockers before they impact key milestones • Maintain a clear view of project progress, helping to communicate deadlines and delivery risks accurately back to the wider leadership • Link our individual stakeholders, product managers, and engineers to streamline day-to-day operations and quickly resolve operational issues • Continuously find ways to improve how we track our progress, using automated reporting structures or dashboards to keep our roadmap visible, simple, and up to date