Strategy and Operations Analyst – Provider Operations

OperationsOperationsFull TimeRemoteSeniorTeam 501-1,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

22 hours ago

Salary

0

Seniority

Senior

Bachelor Degree4 yrs expEnglishSQL

Job Description

Strategy and Operations Analyst – Provider Operations

Blink Health

• Serve as a real-time operational resource for the PAM team — monitoring call coverage, tracking task allocation, and recommending adjustments to keep the team operating efficiently • Pull ad hoc data to answer operational questions quickly and accurately, enabling the team to make fast, informed decisions • Monitor key operational metrics and flag emerging trends, bottlenecks, or anomalies before they become problems • Scope and document data and reporting requirements in partnership with the RevOps and data teams, ensuring the right information is accessible to Provider Operations • Identify patterns and opportunities in operational data through root cause analysis and trend identification • Contribute to a Voice of the Field and continuous improvement program that surfaces operational insights across the organization • Translate data findings into clear, actionable recommendations — communicating what the data means, not just what it shows • Partner cross-functionally to build a shared analytical understanding of where the biggest improvement opportunities exist • Support strategic projects with data scoping, analysis, and measurement input as needed • Assist with SOP development and maintenance, ensuring documentation is grounded in how operations actually run • Collaborate with the broader Operations team to embed data-informed thinking into day-to-day decisions and workflows.

Job Requirements

  • 4–6 years of experience in operations, business operations, or a data-adjacent role with a strong analytical component
  • Proficiency in SQL - comfortable pulling and manipulating data independently without relying on a dedicated data team
  • Strong analytical thinking - able to diagnose root causes, identify patterns, and connect data to operational reality
  • Clear, concise communicator - able to translate data findings into plain language recommendations for operational and leadership audiences
  • Highly organized and able to manage competing priorities in a fast-paced environment
  • Comfortable working with incomplete or imperfect data and making reasonable inferences.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

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