• Serve as the designated Oficial de Cumplimiento before the UAF, acting as the primary point of contact for regulatory engagement, inspections, and reporting. • Build out and continuously strengthen local compliance operations, establishing an effective compliance framework aligned with Taptap Send Group’s standards. • Ensure compliance with all applicable Chilean laws and regulations, including Ley N° 19.913 (as amended by Ley N° 20.818), UAF Circular N° 62 (Instrucciones de Carácter General for sujetos obligados), Banco Central de Chile’s Compendio de Normas de Cambios Internacionales, and Ley N° 21.234 (Ley de Fraudes). • Manage and coordinate regulatory reporting to the UAF, including Reportes de Operaciones Sospechosas (ROS) and Reportes de Operaciones en Efectivo (ROE), ensuring timely and accurate submissions and proactive communication of material changes. • Develop, maintain, and update policies and procedures — including the Manual de Prevención de Lavado de Activos y Financiamiento del Terrorismo (LA/FT) — tailored to Chilean operations. • Conduct compliance testing and monitoring, ensuring prompt remediation of identified issues. • Prepare internal compliance reports for management and the board. • Report suspicious transactions to the Unidad de Análisis Financiero (UAF), in accordance with legal requirements. • Oversee CDD/KYC/EDD on new customers, partners, and products, including PEP screening per UAF Circular N° 62. • Collaborate with Group Compliance and internal audit teams to strengthen controls and ensure consistency with global standards.

• Develop, review and embed policies; • Monitor adherence through audits and training; • Provide expert guidance on regulatory requirements; • Promote a strong culture of compliance across Smartest Energy UK; • Collaborate with teams across the business and external stakeholders; • Oversee mandatory compliance training; • Support fraud management and investigations; • Contribute to regulatory reporting and audits.

• Own the full evidence collection lifecycle across all active audit and continuous compliance cycles. Coordinate with control owners to gather, validate, and organize evidence artifacts in the GRC platform (Drata or equivalent). Use AI-assisted workflows to pre-stage evidence, flag stale artifacts, and reduce the manual burden on engineering and IT teams—making it easier for control owners to do this right than to skip it. • Serve as the primary operational point of contact for external auditors during Stage 1, Stage 2, and surveillance audits. Manage auditor portals, respond to RFIs, track open items to closure, and ensure auditors leave each engagement with a complete, accurate view of how AlphaSense's controls operate in practice. Findings get closed before they become repeat findings. • Perform ongoing monitoring and periodic testing of implemented controls. Document control effectiveness, identify gaps, and work with control owners to remediate deficiencies on defined timelines. Map findings to applicable framework requirements across SOC 2, ISO 27001, and ISO 42001. Contribute to transitioning point-in-time control testing toward continuous, automated validation. • Maintain and update security policies, standards, and procedures to keep them aligned with current operational reality and framework requirements. Ensure documentation is version-controlled, accessible, and demonstrably distributed and attested to—satisfying auditor requirements without relying on static PDFs or manual tracking. • Identify and implement opportunities to use AI tools to streamline evidence gathering, control narrative drafting, audit preparation, and gap analysis. Operate in a human-in-the-loop model: AI accelerates the work, you validate for accuracy, completeness, and confidentiality before anything ships. Actively share what works with the broader GRC team. • Support compliance efforts related to AI regulations and standards including EU AI Act, ISO 42001, and NIST AI RMF. Assist with risk assessments, documentation, and audit evidence for AI governance controls. Collaborate with Engineering and Product to ensure secure and responsible use of generative AI tools across the organization. • Partner with Engineering, IT, Legal, and Product to ensure control ownership is clear, evidence is readily available, and compliance requirements are embedded into operational processes—not bolted on at audit time. Provide risk and control guidance on post-implementation reviews and remediation activities. Help stakeholders interpret requirements and build controls into how they actually work.

Role Description The Assistant Manager of Compliance supports the development, implementation, and oversight of compliance programs to help ensure adherence to applicable laws, regulations, and internal policies. This role works cross-functionally to promote a culture of compliance, mitigate risk, and maintain operational integrity across the organization. The Assistant Manager also supports internal controls, compliance testing, training, reporting, and corrective action processes while leading and developing a team in alignment with company policies and management guidance. Qualifications - Bachelor’s degree or equivalent experience - 2+ years of experience in compliance, risk management, operations, or a related field - Knowledge of compliance and risk management in a logistics or transportation environment - Proficiency in Microsoft Office and compliance technologies - Ability to successfully lead a team of professionals - Ability to travel up to 25% Requirements - Support regulatory compliance by ensuring business activities follow applicable regulatory requirements, internal policies, and industry-specific or location-specific laws. - Oversee controls and auditing by participating in oversight of internal controls and auditing systems that monitor and report on regulated activities and processes. - Conduct compliance testing through implementing risk-based testing of existing procedures and controls to identify, detect, and correct noncompliance. - Adapt compliance processes by evaluating new or amended regulations and supporting updates to compliance processes as needed. - Deliver training and communication to support initiatives that inform stakeholders about compliance requirements, expectations, and process changes. - Track reporting and corrective action by monitoring compliance metrics, incidents, and corrective actions to support visibility and accountability. - Lead and develop the team by hiring, managing, scheduling, coaching, evaluating, and developing team members, including supporting discipline, corrective action, and performance management activities. Benefits - Medical, dental, and vision insurance - Life and short- and long-term disability coverage - 401(k) retirement savings plan with company match - Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours - Two (2) floating holidays per year - Paid sick leave* - Six (6) paid company holidays - Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave - Additional wellness and employee assistance programs