Role Description We are looking for an experienced Business Analyst with strong fintech, DLT, and trading and settlement experience to support a strategic initiative in the US. The project focuses on requirements engineering, process analysis, and cross-functional coordination between product, engineering, compliance, and operations teams. The goal is to translate complex regulatory and business needs into clear technical requirements for platform development. You will work closely with stakeholders across technology, product management, and regulatory functions to ensure that solutions are aligned with business objectives and financial market regulations. Qualifications - Proven experience as a Business Analyst, Product Analyst, or Requirements Engineer. - Background in fintech, DLT, trading and settlement, trading platforms, digital assets, or financial services. - Strong understanding of financial markets and regulatory frameworks. - Exposure to US financial regulations or securities authorities (e.g., the United States Securities and Exchange Commission, the Financial Industry Regulatory Authority, etc.). - Experience documenting requirements using structured methodologies. - Familiarity with Agile frameworks (Scrum / Kanban). - Hands-on experience with tools such as JIRA and Confluence. - Strong analytical thinking and structured problem-solving skills. - Ability to communicate effectively between business and technical teams. - Fluent English (written and spoken). Requirements - Elicit, structure, and document business and technical requirements. - Translate stakeholder needs into clear and actionable specifications. - Produce structured requirement documentation including functional specifications and user stories. - Ensure requirement traceability throughout the development lifecycle. - Analyze current workflows and system processes. - Identify inefficiencies and propose improvements to enhance operational and system performance. - Act as the interface between product management, engineering, compliance, and operations teams. - Facilitate communication and alignment across technical and non-technical stakeholders. - Provide regular updates on project progress, risks, and changes. - Collaborate with system architects and engineering teams to validate technical feasibility. - Work closely with developers and QA teams to ensure accurate implementation of requirements. - Support backlog refinement, sprint planning, and requirement clarification. - Assist in defining project scope, timelines, and milestones. - Maintain project documentation including status reports, risk registers, and implementation artefacts. - Facilitate communication and alignment between project stakeholders. Nice to Have - Exposure to European financial regulations or securities authorities. - Formal experience with project management frameworks and delivery governance. Benefits Ready for a hybrid setup in Frankfurt or Lindau that truly fits your life? Then apply now! Company Description 21X is a fintech at the forefront of revolutionizing capital markets through the use of blockchain technology for the trading and settlement of digital securities. In December 2024 we secured our license to launch and operate a ground-breaking DLT trading and settlement system (DLT TSS) trading venue, a milestone that positions the company as a leader in the transition to digital finance. 21X is ideally positioned to enable smart contract-based issuance, trading and settlement of tokenized stocks, bonds and funds, offering unparalleled transparency, efficiency and security. The exchange 21X was launched in September 2025, bringing the future of capital markets to life. We are a highly motivated global team of experts with a deep knowledge of capital markets, digital assets and public blockchains.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Business Development Our Purpose At Mastercard, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Position Title: Sr Market Development Rep Location: Brazil, Mexico, Columbia Overview: We are looking for a high-energy, strategic, and bilingual(Portuguese, English, Spanish) Senior Market Development Representative to spearhead our expansion into the Latin America and Caribbean (LAC) region. As a Senior BDR, you will be the engine of our regional growth, responsible for identifying, qualifying, and creating high-value opportunities within the merchant ecosystem. Key Responsibilities: Strategic Prospecting: Execute outbound multi-channel campaigns (email, phone, social, and networking) targeting Tier 1 and Tier 2 merchants across key markets like Mexico, Brazil, Colombia, and Chile. Pipeline Generation: Qualify inbound leads and proactively hunt for new business to maintain a robust pipeline for the Regional Sales Executives. Market Insight: Act as a subject matter expert on the LAC payments landscape, understanding regional nuances in fraud trends and merchant pain points. Solution Selling: Effectively communicate the value proposition of our chargeback-prevention and consumer-experience solutions to stakeholders across Finance, Fraud, and Digital Operations. CRM Excellence: Maintain meticulous records in Salesforce, ensuring all activity, account mapping, and deal stages are accurately tracked. Collaboration: Work closely with Marketing to refine regional messaging and with Sales Operations to optimize lead-to-opportunity conversion. All About You Bachelor's Degree Required "Can do" and positive attitude to effect change, open and creative mindset; comfortable with uncertainty, changing and fast paced environment. In-depth knowledge / experience using all relevant tools to source and prospect (LinkedIn Sales Nav, Zoominfo, Outreach.io, Gong, etc.) Technology and/or Payments Industry experience preferred Excellent oral and written communication, negotiation, sales acumen, product management, project management, leading and influencing others cross functional team members, and technology application skills are critical Required Skills and Experience:• 2+ years' experience in a Sales/Lead Generation (ideally selling software or software-as-a-service)• Experience selling into enterprise accounts• Determined personality and driven by results• Excellent verbal and written communication skills, including strong listening skills• Salesforce experience Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Description We are looking for a Senior Business Analyst to support platform and orchestration capabilities within a telecom environment. This role focuses on low-code platforms, workflow orchestration, policy management, and access control, ensuring scalable and compliant platform operations. - Work with stakeholders to gather and document business and platform requirements, translating them into functional specifications - Analyze and support platform components, including orchestration flows, policies, and catalog management - Act as a bridge between business, product, and engineering teams, ensuring alignment and clear communication - Support workflow orchestration and low-code platform configurations - Assist in defining and maintaining RBAC (role-based access control) models and policies - Contribute to policy definition and decision layer logic - Ensure solutions comply with regional and regulatory requirements - Evaluate and improve platform usability and UX patterns - Participate in project planning, tracking, and delivery support - Develop test plans, coordinate UAT, and validate platform functionality - Prepare and maintain documentation (requirements, workflows, policies, reports, post-implementation reviews) Qualifications - 10+ years of experience in Business Analysis in large-scale projects - Hands-on or conceptual experience with low-code / no-code platforms and workflow configuration - Understanding of policy engines and decision-making frameworks - Deep knowledge of RBAC design and access management models - Experience with orchestration concepts and tools, workflow configurations - Understanding of compliance frameworks and regulatory requirements (regional/global) - Aware of UX patterns and user-centric design principles - Strong analytical and problem-solving skills - Ability to translate business needs into functional specifications - Excellent communication skills and ability to work with cross-functional stakeholders - Experience working in Agile environment Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

• Partner with business stakeholders to understand their goals, challenges, and business processes. • Lead requirements gathering workshops and translate business needs into clear functional requirements and user stories. • Design future-state business processes and recommend best practices using Veeva CRM. • Collaborate with Solution Architects, Configuration Consultants, and Developers to deliver scalable, high-quality solutions. • Create business requirements, process flows, functional specifications, and other project documentation. • Support solution design across Veeva CRM capabilities such as Call Reporting, CLM, Approved Email, Engage, Events, MyInsights, Sampling, Medical CRM, and Align. • Analyze business data, KPIs, and operational metrics to identify opportunities for process improvement. • Plan and facilitate User Acceptance Testing (UAT), including creating test scripts, coordinating testing activities, managing defects, and obtaining business sign-off. • Work closely with Project Managers to manage scope, prioritize requirements, resolve issues, and support project delivery. • Assist with data migration validation, integration testing, deployment activities, and post-go-live support. • Build strong relationships with clients and act as a trusted advisor throughout the implementation lifecycle. • Support continuous improvement initiatives by identifying opportunities to optimize business processes and maximize value from the Veeva platform.