Role Description You will join the Client Technology Tribe as part of the newly created Banking Operations team. The team’s mission is to empower our Know Your Customer (KYC), Anti-Financial Crime (AFC), and Fraud Operations functions by building the tools and workflows they rely on daily. Key responsibilities include: - Architecting and building regulatory monitoring capabilities connected to the Scalable banking platform. - Enabling effective alert handling and block management. - Developing case management solutions that support efficient investigation and resolution. In this role, you will build world-class capabilities on our operations platform as well as client-facing journeys around the team domain. You will help build and improve the technical foundations needed to operate these systems securely and reliably in a regulated environment. A big part of this role requires a strong product mindset: - Move fast to ship high-impact features while maintaining a rigorous platform standard required in a regulated banking environment. - Strike the right balance delivering immediate value while designing reusable capabilities, extensible workflows, and robust integration patterns that ensure long-term architectural quality. In Scalable, AI is a core part of how we work and what we build: - Work hands-on with modern AI tooling and help deliver AI-powered features with real impact. Your Responsibilities: - Build and improve high-quality web experiences that allow efficient banking operations for millions of clients across all Scalable product offerings. - Work across the stack on frontend applications, backend services, APIs, integrations, event-driven workflows, and cloud infrastructure. - Partner closely with the Operations department to prioritize new features and measure success of releases. - Contribute to observability, analytics, experimentation where relevant, and operational excellence across support-related systems. - Write clean, testable, maintainable, and well-documented code while treating security, privacy, and reliability as first-class concerns. - Take ownership from idea to production, helping the team ship pragmatic solutions without compromising engineering quality. - Contribute to continuous improvement in architecture, testing, monitoring, and developer experience. - Help shape technical direction, mentor teammates, and raise the engineering bar within the team. Qualifications - A university degree in Computer Science, Engineering, or a related field, or comparable practical experience. - Strong backend experience building and operating production services, lambdas, databases and others. - Practical frontend experience with modern web application development. - Strong hands-on experience with TypeScript, React, Next.js and NestJS, building polished, production-grade applications across frontend and backend systems. - Experience with Python, Java and/or Kotlin is a plus. - Good understanding of REST APIs, GraphQL, authentication and authorisation patterns including JWT, and service-to-service integrations. - Experience working with distributed systems, asynchronous workflows, queues, or event-driven architectures is a strong plus. - Good working knowledge of AWS, Docker, Git, CI/CD, and observability/debugging in production. - Experience delivering complex software with end-to-end ownership, ideally across internal tooling, platforms, or customer-facing products. - Strong analytical thinking in both technical and product contexts, with the ability to make pragmatic trade-offs. - Clear, open, and concise communication skills, with professional fluency in English. - Experience in regulated environments, support tooling, workflow automation, or operationally critical systems. Benefits - Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers. - Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients. - Be productive with the latest hardware and tools. - Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget. - Learn and experience German culture first hand by joining our free German language classes. - International relocation support is provided if required. - Opportunity to work from abroad. - Benefit from an attractive compensation package and from the company pension scheme. - Monthly contribution of 50% for the ‘Deutschland Jobticket’. - Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker. - Enjoy flexible and discounted sports activities with Urban Sports Club.

• Working within a small, collaborative operations team, the **Operations Support Coordinator **plays an important role in supporting the day-to-day administration of the business. • Responsible for maintaining accurate operational data, processing purchase orders and invoices, managing product and customer information within Zoho, and coordinating the flow of information between internal teams and the warehouse. • Process purchase orders and invoices accurately and in a timely manner. • Maintain product master data, SKU information and pricing within Zoho, ensuring records remain accurate and up to date. • Create and maintain customer accounts in Zoho following internal approval processes. • Prepare and distribute packing slips and operational documentation to the warehouse to support daily dispatch activities. • Liaise with warehouse staff and internal departments to obtain information required for daily operations. • Update and maintain daily operational reports, ensuring information is complete and accurate. • Monitor operational data and identify discrepancies or issues requiring investigation. • Assist in maintaining data integrity across business systems and contribute to ongoing process improvements. • Provide administrative support across the operations function as required. • Provide backup support to the Customer Service team during periods of leave or increased workload. • Perform other duties consistent with the position as required.

Operations Advisor Location: Melbourne Australia Job Description: Operations Advisor Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people. Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including a week of shutdown leave, paid parental leave, extra-long service leave, together with various ongoing learning and professional development opportunities. About the role The Operations Advisor reports into the National Operations Manager with a dotted line into the Head of Practice (HOP) of the associated Business Unit and General Manager. The role is responsible for driving key operational and strategic initiatives, projects and day to day tasks to support the achievement of division/practice objectives (client, case, financial, operational and others). The role has some Personal Assistant duties for the relevant HOP and acts as a liaison between the HOP and Practice Leaders and Shared Service functions. The Operations Advisor has broad accountability for partnering colleagues and key stakeholders across the broader business to drive and improve key processes, operating models, and case progression. The role is also accountable for proactively providing expert advice and support in the resolution of operational and administrative issues and concerns across the division. Key Responsibilities - Demonstrates strong knowledge of case management and progression requirements, preparing and analysing reports to support legal teams in advancing and resolving matters. Monitors key metrics, ensures process compliance, drives continuous improvement and data quality initiatives, supports financial awareness, facilitates Legal Cost Agreement conversions, and assists with strategic legal operations initiatives. - Drives continuous improvement, process efficiency and operational consistency by reducing duplication, resolving workforce challenges, implementing strategic solutions, improving business performance, and enhancing operational frameworks through effective documentation, processes and procedures. - Builds stakeholder partnerships, supports recruitment, drives operational outcomes, represents the practice in projects, and manages escalations effectively. - Supports workforce coordination, planning, training, onboarding, upskilling, and resourcing across legal support teams. Manages budgets and costs, builds collaborative relationships, drives innovation, reduces aged debtors, and partners across teams to implement change and training initiatives. - Coordinates communications, manages schedules and travel, represents leadership, and provides administrative, reporting, presentation, and correspondence support. What will you bring? - The Operations Advisor is required to exercise a high level of judgement and discretion in the delivery and execution of decisions and initiatives in consultation with the HOP, National Operations Managers and General Managers where required. - Proven and in-depth experience in a senior legal support capacity. - In-depth understanding of practice group operations and processes including Workflow. - Excellent written and verbal communication skills with an ability to tailor the approach depending on the situation - An understanding of the management of the file loads and the financial deliverables within an area of practice - Demonstrated knowledge and understanding of the jurisdiction specific to the practice - Ability to think innovatively and strategically, and follow up with sound and thorough execution and implementation - High degree of adaptability and flexibility in periods of significant organisational change - Ability to build strong and influential relationships internally and externally - Excellent business acumen, organisational and time management skills - Pragmatic and consultative approach - Ability to overcome complex problems and issues within practice groups - Experience in navigating through complex people issues - Strong attention to detail - Advanced knowledge of Microsoft Office programs At Slater and Gordon, we are committed to helping our clients unlock justice and to creating a workplace where our people can do their best work. You will join a collaborative national People team that values openness, accountability and continuous improvement. What next? If you are interested in this opportunity, please apply directly to Slater and Gordon. We prefer to talk with you personally and are not accepting applications from recruitment agencies. To be eligible for this position, you must be an Australian citizen, a permanent resident, or hold a valid visa with full and unrestricted working rights in Australia. Proof of work rights will be required as part of the Slater and Gordon application process. Acknowledgement of Country Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today. Diversity + Inclusion Slater and Gordon is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. S+G is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We understand that everyone has different needs. If you require reasonable adjustments throughout the recruitment process please let us know in your application.

• Own SOPs, documentation, Asana, and process rollout across the sales team • Run daily sales reporting and analyse "no sale" data to drive action • Query our AI sales call grader daily for objection and call quality insights • Manage SAM onboarding, offboarding, and tech stack training • Support QA and provide direct administrative support to sales leadership