• Support national account strategies for multi-region rental partners by executing day-to-day account management activities • Maintain data accuracy and coordinate with cross-functional teams to deliver a consistent, high-quality partner experience • Drive renewals, adoption, and performance insights across distributed portfolios • Serve as a brand ambassador for Zillow Group, representing the interests of the company, advertisers, and industry partners • Mentor and educate partners on Zillow’s products and services to achieve shared goals • Conduct regular business reviews with partners to assess goals, analyze results, and provide recommendations • Analyze data and communicate insights to identify strengths and opportunities for partners • Demonstrate expertise in local real estate trends, compliance, and market activity • Utilize Zillow’s tech stack, including Salesforce and analytics tools, to manage business and client relationships • Represent the voice of the customer to influence product, marketing, and sales process improvements • Execute against the MEDDPICC sales process and adopt Challenger principles in every customer interaction

• Manage Merger & Acquisition post-closing distributions from start to finish • Analyze and interpret complex shareholder allocation data in Excel spreadsheets • Work with various banks and other parties to ensure shareholders receive their transaction proceeds • Maintain strong relationships with key internal and external clients • Investigate complicated analytical questions and communicate findings to clients • Partner internally with senior managers for timely resolution of client issues

• Review insurance policy and coverages • Investigate complex automobile claims and determine coverage and liability • Settle claims in accordance with organization’s policies and practices • Collaborate with the customer, service suppliers, other insurance companies and law enforcement

• Act as a local on-site program and company representative to residential customers. • Install energy efficient equipment, conduct energy efficiency (re)audits, pre- and post-installation verifications and other technical data gathering activities through a defined territory. • Support Program Managers in their efforts to influence stakeholders to sell and/or install energy efficiency and demand response retrofits or services. • Provides technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications. • Troubleshoots technical problems and issues and recommends solutions. • Establish and build relationships with residential customers and contractors ensuring that necessary energy efficiency measures are properly installed to standards and on-time. • Record and track contractor interaction and verify that installations achieve required program savings. • Inform, educate, and train contractors about the program. • Provide individualized and ongoing assistance to property owners and contractors to convert projects according to contract compliance. • Document customer and contractor interactions to adhere to program requirements. • Provide input and status updates to program staff. • Other duties as assigned.