Access to Sri Lanka’s best talent to help grow your business.
Business Operations & Systems Coordinator
Location
Sri Lanka
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Business Operations & Systems Coordinator
Elephant Teams
• Administer and maintain the firm's key business platforms, including HubSpot, FYI, Xero and Xero Practice Manager. • Maintain accurate, reliable & well governed data across the relevant teams / platforms etc. • Coordinate onboarding and offboarding activities for clients and employees, including system setup, user access, record maintenance and administrative support to ensure a seamless experience. • Maintain Standard Operating Procedures (SOPs), user guides, operational documentation and system processes. • Provide day-to-day administration for the firm's systems and databases while supporting internal stakeholders with system enquiries, updates and operational requests. • Identify opportunities to improve business systems, administrative processes and data quality. Support the implementation of new procedures and promote consistent system usage across the firm.
Job Requirements
- Minimum 3+ years' experience in Systems Administration, Administration Coordination, Practice Management, Operations Support, Executive Assistance, or a similar administrative role.
- Strong communication skills: Fluent written & oral English skills.
- Proactive mindset: Ability to work independently, take ownership of responsibilities, identify priorities, and solve problems with minimal supervision.
- Systems administration experience: Experience maintaining databases, business systems, CRM platforms or operational records with a high level of accuracy.
- Strong organisational skills: Excellent attention to detail with the ability to manage multiple priorities and meet deadlines.
- Microsoft 365 proficiency: Confident using Microsoft Office applications and cloud-based business systems.
- Confidentiality: Ability to manage sensitive business and client information with professionalism and discretion.
- Strong Internet Connection: Stable fiber connectivity with a minimum bandwidth of 50 Mbps.
- Preferable - Australian business experience: Previous experience supporting Australian businesses, professional services firms, or accounting practices.
Benefits
- Fully Remote Work: WFH, always. We set you up with all the best equipment you need to work from home effectively. Never commute for work again.
- Competitive Compensation: A competitive salary package commensurate with your experience and skills.
- Team Events: We organise regular on-the-ground events for all our Elephant Teams staff members.
- Professional Growth: Opportunity to work alongside some of the best Australian companies & executives and further your career.
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