• Deliver comprehensive training on GEHC CT equipment in a customer facing environment. • Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions. • Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities. • Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment. • Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS). • Drive realization of revenue thru execution of on-site or remote clinical education delivery. • Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training. • Provide ongoing post-installation training and support as needed over the lifecycle of the product. • Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.

• Provide clinical case coverage as assigned • Train the surgical team to assist in good patient outcomes and verbally support cases during training period • Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures • Develop technical acumen to a level to serve as an educational resource • Demonstrate appropriate interactions with all hospital service providers • Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits • Troubleshoot equipment according to standard procedure • Provide intra-operative clinical product support • Ensure that 100% of received inventory and returned inventory matches shipping documents • Reconcile inventory/usage as well as missing inventory • Assist in the delivery of procedural training to physicians and medical staff • Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes • In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes • In Partnership with TSM, support education of APPs, Office and Hospital Staff • In partnership with TSM, help facilitate and support Residency Education • Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals • In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing • Other duties as assigned

• Provide remote clinical cardiac device services for assigned Murj customers in accordance with defined transmission protocols and clinical workflows • Independently review, interpret, and analyze cardiac device transmissions, including ILRs, pacemakers, ICDs, and CRT devices • Assess the clinical significance of device findings and determine appropriate actions, including: Immediate clinician escalation, Routine reporting, and No action required • Exercise independent clinical judgment when evaluating arrhythmias and device diagnostics, including: Atrial fibrillation burden, Ventricular tachycardia / ventricular fibrillation, Pauses and heart block, and Lead integrity and device performance alerts • Triage alerts efficiently and manage workflow priorities • Prepare clear, accurate impression reports and recommend plans for clinic review • Perform clinic outreach when clinically indicated • Support care interval management and lost-to-follow-up workflows • Maintain a high level of attention to detail and clinical accuracy while documenting findings and collaborating with Murj customers • Work independently and proactively identify and address work that may not be explicitly assigned but is necessary to support patient care and operational success, including: Quality Assurance, New hire mentorship, Education, and mPower program support and mentorship of clinic enrollees

• performs utilization review, medical necessity assessments, and authorization activities to promote quality outcomes, timely reimbursement, and effective care transitions • reviewing clinical documentation, verifying coverage and certification requirements • collaborating with physicians and care teams • maintaining accurate utilization review records, supporting documentation integrity, and ensuring compliance with state, federal, and third-party payer standards • identifying and notifying appropriate staff regarding discrepancy issues with third party payer health insurance coverage and lack of coverage