• Provide clinical case coverage as assigned • Train the surgical team to assist in good patient outcomes and verbally support cases during training period • Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures • Develop technical acumen to a level to serve as an educational resource • Demonstrate appropriate interactions with all hospital service providers • Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits • Troubleshoot equipment according to standard procedure • Provide intra-operative clinical product support • Ensure that 100% of received inventory and returned inventory matches shipping documents • Reconcile inventory/usage as well as missing inventory • Assist in the delivery of procedural training to physicians and medical staff • Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes • In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes • In Partnership with TSM, support education of APPs, Office and Hospital Staff • In partnership with TSM, help facilitate and support Residency Education • Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals • In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing • Other duties as assigned

• Provide remote clinical cardiac device services for assigned Murj customers in accordance with defined transmission protocols and clinical workflows • Independently review, interpret, and analyze cardiac device transmissions, including ILRs, pacemakers, ICDs, and CRT devices • Assess the clinical significance of device findings and determine appropriate actions, including: Immediate clinician escalation, Routine reporting, and No action required • Exercise independent clinical judgment when evaluating arrhythmias and device diagnostics, including: Atrial fibrillation burden, Ventricular tachycardia / ventricular fibrillation, Pauses and heart block, and Lead integrity and device performance alerts • Triage alerts efficiently and manage workflow priorities • Prepare clear, accurate impression reports and recommend plans for clinic review • Perform clinic outreach when clinically indicated • Support care interval management and lost-to-follow-up workflows • Maintain a high level of attention to detail and clinical accuracy while documenting findings and collaborating with Murj customers • Work independently and proactively identify and address work that may not be explicitly assigned but is necessary to support patient care and operational success, including: Quality Assurance, New hire mentorship, Education, and mPower program support and mentorship of clinic enrollees

• performs utilization review, medical necessity assessments, and authorization activities to promote quality outcomes, timely reimbursement, and effective care transitions • reviewing clinical documentation, verifying coverage and certification requirements • collaborating with physicians and care teams • maintaining accurate utilization review records, supporting documentation integrity, and ensuring compliance with state, federal, and third-party payer standards • identifying and notifying appropriate staff regarding discrepancy issues with third party payer health insurance coverage and lack of coverage

• Facilitate modifications to clinical documentation through concurrent chart review and interactions with clinicians • Ensure accurate documentation of diagnosis and procedures • Educate staff on documentation opportunities, coding and reimbursement issues • Assist team in meeting and exceeding high performing CDI program metrics