• Own a regional book of business selling NeuroFlow's solutions directly to commercial insurance carriers • Lead deeply consultative discovery to surface latent pain, understand organizational priorities, and connect NeuroFlow's capabilities to the clinical, financial, operational, and technical needs of each buyer • Navigate complex buying committees that span behavioral health clinical leaders, care management and operations, finance, IT, and procurement • Apply a rigorous sales methodology (MEDDIC/MEDDPICC or equivalent) to qualify opportunities, maintain forecast integrity, and drive disciplined pipeline progression • Leverage technology to sell smarter, using CRM and broader sales tech stack • Contribute to the playbook, helping define what great looks like in the payer sales team.

• Define and lead the multi-year strategy for Midi University, spanning onboarding, readiness validation, continuing education, and upskilling. • Design the future-state learning model, incorporating simulation, gamification, and structured new-grad pathways with clear milestones and safeguards. • Ensure education strategy proactively supports growth, evolving clinical scope, and emerging risk areas. • Establish the enterprise education operating model, including governance, prioritization guardrails, and decision-making frameworks. • Define competency standards and readiness validation principles optimized for virtual care delivery. • Align Clinical Operations, Quality, Compliance, Product/Informatics, and People teams around shared expectations and accountability. • Own the education budget end-to-end, including headcount planning, platforms, vendors, and simulation/assessment capabilities. • Lead annual planning with Finance, balancing investment prioritization with measurable ROI. • Drive build-vs-buy decisions and vendor strategy while holding partners accountable to outcomes. • Own enterprise education outcomes tied to scale.

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. This role reports to the Senior Vice President and leads the Company’s global litigation and regulatory risk function, serving as a strategic advisor to executive leadership and the Board. It sets enterprise dispute strategy, oversees governance and financial exposure, and partners cross-functionally to support major transactions and business initiatives. The position also builds and develops a high-performing legal team while driving proactive risk management and disciplined execution across the organization. Lead complex litigation and dispute strategy across IP, antitrust, real estate, insurance, privacy, cyber, employment and other corporate liability matters; direct resolution strategy, trials and government inquiry responses (DOJ, AGs and other agencies) Oversee enterprise risk mitigation and compliance counseling, providing proactive guidance on contractual and operational legal matters; partner with the Public Policy team on regulatory matters and strategy; support claims avoidance, discontinued operations and internal audit initiatives Own litigation governance and financial management, including budget oversight, reserve review and accrual setting, legal disclosure letters, SEC filings and coordination with financial reporting and external auditors Engage with Board and executive leadership, delivering quarterly updates to the Audit Committee and Risk and Security Committee, advising the Board of Directors and senior executives on material litigation, and reviewing Board materials for legal exposure Support strategic transactions and corporate development, leading litigation and regulatory aspects of M&A (due diligence, disclosure schedules, integration, HSR/CIFIUS approvals), and managing litigation related diligence for financing and other transactions Together with the Senior Vice President, build and lead a high-performing legal team, overseeing outside counsel and vendors, structuring and developing talent, mentoring attorneys and implementing best practices and lessons learned across the enterprise Drive continuous improvement of litigation operations, including legal intake processes, workflows, metrics and reporting Demonstrated ability to manage a significant portfolio of litigation and provide pragmatic counsel to clients Fluency translating legal advice into practical, risk adjusted, business-oriented advice The ability to persevere in the face of challenges, and exhibit a steadfast resolve and relentless commitment to higher standards A leader who is self-reflective and aware of his/her own limitations; leads by example and drives the Company’s performance with an attitude of continuous improvement by being open to feedback and self-improvement The ability to attract and recruit top talent, motivate the team, delegate effectively and managing performance; widely viewed as a strong developer of others Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly Comfort with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations Strong organizational skills, attention to detail and ability to prioritize in dynamic environment A leader who is viewed by others as having a high degree of integrity and forethought in his/her approach to making decisions Strong business judgment with ability to make decisions and provide advice Ability to work collaboratively Qualifications J.D. from an accredited law school with strong academic credentials Active member in good standing of the bar of a United States state or jurisdiction 10+ years of relevant legal experience, with both law firm and public company experience a plus Industry experience a plus, but not required #LI-Remote #LI-KM1 Requisition #: 341476 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Role Description The VP, Destination, Tours & Specialty Partnerships is responsible for leading Ensemble’s global strategy and commercial performance across tour operators, sun & sand suppliers, DMCs, ground transportation, insurance, air partnerships, and tourism boards. This executive role owns the commercial frameworks, partner strategy, revenue growth, and overall performance of the Destination & Specialty portfolio. This role will lead a high-performing team, strengthen strategic supplier relationships, expand Ensemble’s global footprint, and drive measurable value for both members and partners. The ideal candidate is a strategic yet hands-on commercial leader who thrives in a fast-paced, data-driven environment and is passionate about elevating the travel ecosystem. Key Responsibilities - Strategic Leadership & Portfolio Ownership - Develop and execute the global strategy for Destination & Specialty partnerships aligned with Ensemble’s commercial objectives. - Own revenue, override, marketing contribution, and growth targets across the full portfolio. - Evaluate portfolio performance and optimize mix across tour, DMC, sun & sand, ground, air, insurance, and tourism board partners. - Identify whitespace opportunities and onboard new high-value, strategic partners globally. - Commercial Negotiation & Frameworks - Lead complex negotiations to secure competitive commercial terms, overrides, marketing funds, and exclusive member benefits. - Establish profitable distribution frameworks that drive measurable ROI for both Ensemble and its partners. - Review and oversee all contracts, ensuring compliance with brand standards, legal requirements, and financial objectives. - Partner Relationship Management - Own executive-level relationships with key strategic partners. - Lead quarterly and annual business reviews with partners and internal stakeholders. - Monitor sales performance and implement corrective initiatives where targets are at risk. - Represent Ensemble at global industry events and elevate the consortium’s market positioning. - Team Leadership & Cross-Functional Collaboration - Build, mentor, and develop a high-performing team across the Destination & Specialty vertical. - Partner closely with Marketing, Product, Operations, Analytics, Finance, and Sales to ensure alignment on commercial goals. - Collaborate with technology teams to enhance distribution, reporting visibility, and partner integration. - Drive accountability through KPIs and data-led decision making. - Member Value & Experience - Ensure partner portfolio delivers differentiated, high-quality travel experiences for Ensemble members and their clients. - Identify opportunities to enhance member engagement, education, and adoption of preferred programs. - Support strategic initiatives that elevate the overall value proposition of the consortium. Qualifications - Bachelor’s degree required; MBA or advanced degree preferred. - 12+ years of travel industry, procurement, partner relations, or commercial leadership experience. - 7+ years in senior leadership roles managing teams and complex supplier portfolios. - Deep understanding of tour operators, DMCs, insurance, air, ground, and/or destination partnerships. - Proven track record of negotiating high-value commercial agreements. - Strong financial acumen with experience managing revenue targets and profitability. - Analytical mindset with ability to synthesize data into strategic recommendations. - Demonstrated ability to operate both strategically and tactically. - Exceptional executive presence and presentation skills. - Experience working within a global purchasing or consortium model strongly preferred. Company Description Ensemble Travel Group is a leading travel agency consortium of top-tier agencies throughout the U.S. and Canada that was established in 1968. Part of Kensington Tours since June 2022, Ensemble provides members with access to exclusive offers, unique hosted tours, partnerships and superior marketing opportunities with best-in-class suppliers, and proprietary travel platforms such as ADX that offers agents instant commission visibility, one click insurance and more to improve efficiencies and earnings. Ensemble maintains offices in Toronto and New York.