Job Description Mondelez International Organisation Capability Specialist People - Manufacturing & Supply Chain (MSC) • India (Remote) | AMEA Region About the Role As an Organisation Capability Specialist, you will support capability-building initiatives across the AMEA region by coordinating learning programs, managing operational governance, and driving employee engagement. You will work closely with Manufacturing, Supply Chain Excellence, HR, and Learning teams to ensure capability programs are delivered efficiently and consistently. This role is ideal for someone who enjoys project coordination, stakeholder management, and learning operations, and who wants to build exposure to Manufacturing Excellence and IL6S. In Year 1, approximately 60% of the role is coordination and execution, with a clear growth path toward capability strategy over time. Key Responsibilities 1. Capability Building Coordination - Coordinate end-to-end logistics for IL6S capability and learning sessions across AMEA (scheduling, invites, virtual/on-site setup, attendance tracking). - Manage training calendars, participant nominations, attendance, and post-session feedback. - Coordinate with internal coaches and subject matter experts to ensure smooth program delivery. - Support digital learning deployment and continuous improvement of learning programs. - Manage learning platforms including Workday Learning and SharePoint. - Coordinate e-learning deployments and ensure content is accessible across the region. 2. Operational Governance & Compliance - Track people-related Manufacturing & Supply Chain KPIs (e.g., kilogram per man hour, overtime metrics). - Coordinate compliance activities, including SMETA labour audits across AMEA - manage audit agendas, enrollment schedules, and follow-up actions. - Manage Non-Conformance (NC) follow-ups arising from audits and ensure timely closure. - Prepare dashboards, reports, and governance updates for leadership. - Maintain compliance documentation and digital repositories. 3. Employee Engagement & Communication - Coordinate regional town halls, learning campaigns, and communication initiatives. - Support employee recognition and quarterly/semi-annual engagement programs. - Prepare communication material to promote capability-building initiatives. 4. Stakeholder & Vendor Management - Partner with Manufacturing, HR, Supply Chain Excellence, and regional People teams across AMEA. - Coordinate with external vendors and training partners; manage PO administration. - Act as a coordination point for Plant Directors, SC Excellence Leads, and People Leads.\ 5. Digital Tools & Systems - Maintain and optimize SharePoint sites and Workday Learning platform. - Support reporting and tracking through Excel and Power BI. - Manage MSC digitalization tools including Marco. - Ensure capability documentation and digital repositories remain current and organized. Experience Required We are looking for candidates with 4-5 years of experience in one or more of the following areas: - Learning & Development or training coordination in a manufacturing environment. - Manufacturing operations with exposure to Lean, TPM, WCM, IL6S, or Continuous Improvement. - HR Generalist experience supporting manufacturing or supply chain teams. - Coordinating training, capability-building, or learning deployment programs. - Managing operational KPIs, governance, compliance, or audit follow-ups. - Working with cross-functional stakeholders across multiple locations or markets. - Using Learning Management Systems, SharePoint, Workday Learning, or similar digital tools. - Vendor coordination and purchase order administration. Ideal Candidate Profile The ideal candidate could come from one of the following backgrounds: L&D / Training Specialist with Manufacturing Exposure Has coordinated learning programs, training calendars, workshops, and capability initiatives while working closely with manufacturing or supply chain teams. Manufacturing / TPM / Lean Professional From manufacturing operations, TPM, WCM, Lean, or Continuous Improvement, keen to transition into a People / Capability role and grow in L&D. HR Generalist from a Manufacturing Setup Has supported plant or supply chain teams, understands shop-floor ways of working, and has exposure to engagement, compliance, and people-related KPIs. Skills & Competencies Must Have - Loss elimination mindset - foundational understanding of Lean Manufacturing methodologies (TPM, WCM, Lean Six Sigma, or equivalent). - Strong project coordination and organisational skills - ability to manage multiple workstreams simultaneously. - Excellent communication and stakeholder management - interact with Plant Directors, SC Excellence Leads, People Leads, and coaches. - Good analytical skills with strong Excel proficiency - heavy Excel-based tracking and reporting. - Ability to manage multiple priorities across markets and time zones. - Fluent English communication - role operates across the full AMEA region. - Collaborative mindset with willingness to learn and grow. Nice to Have - Power BI knowledge or data visualisation skills. - Experience with digital learning tools and e-learning platforms. - Exposure to IL6S or Manufacturing Excellence frameworks. - Understanding of SMETA audit processes. - Experience working in a regional or matrix environment. Career Opportunity This role offers the opportunity to combine Manufacturing Excellence with Learning & Development while gaining regional AMEA exposure. You will receive coaching from experienced capability leaders and have visibility to senior manufacturing and people leadership across the region. The coordination-to-strategy ratio will evolve over time (from 60:40 - 40:60) as you build capability and earn trust Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary Headquartered in Singapore, Mondelēz International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular People Capability Business Capability

Role Description Most people who become top-producing luxury travel specialists don't start there—they build the knowledge, instincts, and sales skills over time. The Fora Specialist — Tropics role is designed to be that starting point. You'll work with Fora travel advisors who submit luxury travel inquiries through the UJV platform across the Caribbean, Mexico, and select destinations. Your responsibility is to claim inquiries from the queue, provide expert guidance throughout the booking journey, and deliver such an outstanding experience that advisors specifically request to work with you again. This is a queue-based environment, meaning you won't inherit a portfolio of accounts—you'll build your own reputation through responsiveness, expertise, attention to detail, and exceptional service. Your growth in this role is determined by the value you consistently deliver. Responsibilities - Claim incoming travel inquiries and bookings through the UJV platform. - Take full ownership of every booking from inquiry through completion. - Respond quickly while maintaining exceptional accuracy and attention to detail. - Deliver a seamless experience that encourages repeat business from Fora advisors. - Guide Fora advisors during the research and planning stages. - Recommend destinations, resorts, and luxury properties based on client needs. - Develop expertise across the Caribbean, Mexico, and UJV's preferred partners. - Help advisors confidently move inquiries toward confirmed bookings. - Manage itinerary updates, booking modifications, room changes, and operational requests. - Ensure every reservation remains accurate throughout the booking lifecycle. - Maintain proactive communication with advisors regarding any updates or changes. - Deliver exceptional service before client departure. - Coordinate value-added travel experiences including transfers, excursions, dining reservations, spa appointments, and other itinerary enhancements. - Personalize each itinerary to create memorable luxury experiences. - Identify opportunities to elevate every booking beyond accommodations alone. - Perform detailed quality assurance checks before itineraries are finalized. - Verify accommodations, transfers, dining reservations, and additional services. - Ensure accuracy across every booking component before advisor delivery. - Maintain UJV's luxury service standards throughout the booking process. - Deliver consistent service that encourages advisors to seek you out for future bookings. - Maintain accurate CRM records and follow-up activities. - Treat every interaction as an opportunity to strengthen advisor relationships and build trust. Qualifications - Passion for luxury travel and a genuine interest in Caribbean and Mexico destinations. - Previous experience in customer service, hospitality, sales, travel, or a client-facing role is preferred but not required. - Strong written and verbal communication skills in English. - Excellent organizational skills with exceptional attention to detail. - Ability to manage multiple priorities while maintaining accuracy. - Comfortable working in a fast-paced, queue-based environment. - Coachable mindset with a willingness to continuously learn and improve. - Strong problem-solving skills and a proactive approach to customer service. What You'll Learn - Caribbean and Mexico luxury hotels, destinations, seasonality, and product positioning. - B2B luxury travel sales and the Fora advisor ecosystem. - The complete booking lifecycle—from inquiry to post-booking servicing. - CRM best practices and professional pipeline management. - Luxury client consultation and destination matching. - UJV's standards for service excellence, quality control, and luxury travel execution. Who You Are - You're ambitious and excited to grow your career in luxury travel. - You enjoy building relationships and naturally earn people's trust through your communication and responsiveness. - You love learning, embrace feedback, and continuously look for ways to improve. - You understand that attention to detail isn't just important—it's essential when creating exceptional travel experiences. - You're energized by a fast-paced environment, can manage multiple priorities with confidence, and take pride in delivering outstanding service. - Most importantly, you genuinely love travel and are excited to become an expert in the destinations and experiences UJV offers. Why You'll Love This Role This is more than an entry-level position—it's the foundation for a long-term career in luxury travel sales. You'll receive hands-on training, work alongside experienced travel professionals, and develop the expertise needed to build lasting relationships with luxury travel advisors. Your success is based on the reputation you build, the knowledge you develop, and the exceptional experiences you help create for travelers around the world. If you're passionate about travel, motivated to learn, and ready to grow within a high-performance team, we'd love to meet you. LatAm-based candidates are welcome to apply. Candidates located outside the United States will be engaged under an independent contractor agreement. You will be responsible for managing your own social security and taxes in accordance with the regulations of your home country. Please take this into consideration before applying.

Role Description Bridge's insurance billing engine is what lets telehealth companies go in-network in 30 days instead of years, and that engine runs on the accuracy and speed of our revenue cycle team. As a Revenue Cycle Specialist, you'll sit at the center of that operation, working every stage of the billing lifecycle from eligibility verification through collections. You'll report to the Manager of Revenue Cycle and own a mix of hands-on billing work and direct partner support, helping our Partners' patients navigate insurance eligibility and claims questions with the same clarity and confidence Bridge brings to the rest of the platform. If you know RCM cold and want to apply that expertise somewhere the volume, the stakes, and the pace are all real, this is the role. Responsibilities - Perform RCM functions as assigned or queued, including eligibility verification, charge entry, claim submission, payment posting, collections and credits, and denied/rejected claims. Work toward collection goals and maintain KPIs within the billing system. - Serve as a go-to resource on insurance billing best practices, helping other staff apply sound revenue cycle management within a telehealth setting. - Identify and resolve issues affecting reimbursement from payers and patients. Spot opportunities to reduce A/R and increase revenue, and act on them quickly. - Identify problem areas and patterns encountered across teams or departments and communicate findings to management so they can be addressed at the source. - Staff support queues and deliver exceptional customer service to Partners, assisting patients directly with insurance eligibility and claim inquiries. - Maintain fluency in the tools that power revenue cycle management, including billing systems, EMRs, internal portals, team communication tools, clearinghouses, credit card systems, bank transactions, and patient communication platforms. Adapt quickly as assignments shift to maximize financial impact. Requirements - 2+ years of experience verifying insurance eligibility and creating, submitting, and posting professional claims within a healthcare setting. - Strong knowledge of CPT, HCPCS, and ICD-10 codes, plus HIPAA regulations. - Understanding of NPI, taxonomy, and electronic claim submission requirements. - In-depth understanding of insurance A/R, with the ability to read and interpret ERA/EOB/EOPs. - Experience with Candid or an equivalent billing system preferred; experience with 270/271 X12 files (real-time eligibility) preferred. - Intermediate knowledge of revenue cycle processes, best practices, and insurance coverage guidelines. - Self-motivated and able to work autonomously, multitask, and switch focus quickly. - Strong organizational skills, attention to detail, and the judgment to meet deadlines independently. - Excellent written, verbal, and customer service communication skills. Benefits - Work at the operational core of a platform processing insurance billing for telehealth companies nationwide. - Direct, visible impact on collection goals and A/R: your work shows up in the numbers. - Exposure to the full RCM lifecycle across a fast-growing, venture-backed health tech company. - Collaborative team environment with a clear path to grow your revenue cycle expertise. - Competitive salary, benefits, and equity. Given Bridge's funding and stage, we heavily value the potential upside from equity.

Role Description The Senior Clinical Billing Specialist is an area expert, works under general direction, and is responsible for research, analysis and resolution of physician and hospital accounts. This position works directly with patients, providers, insurers, departments, and other staff in researching complex accounts, analyzing various information, and reviewing procedures and regulations to resolve issues. The Senior Clinical Billing Specialist will: - Review reports and monitor the status of accounts. - Recommend changes in operating procedures and policies. - Practice best methods to complete billing activities. - Ensure compliance with HIPAA regulations including patient confidentiality. - Demonstrate excellent verbal and written communication skills. - Be detail oriented and possess basic mathematical skills. Qualifications - High School diploma/GED plus five (5) years of experience in a healthcare revenue cycle related or bookkeeping function. - OR Associate’s degree in a related field plus three (3) years of experience in a healthcare revenue cycle related function. - OR Bachelor’s in a related field plus one (1) year of experience in a healthcare revenue cycle related function or equivalent combination of education and experience. - Must possess excellent verbal and written communication skills and the ability to maintain professional standards at all times. Requirements - Knowledge of EPIC billing system (preferred). - Experience in medical customer service, medical account review or analyzing insurance claims (preferred). Benefits - Health: Medical, Dental and Vision plans available for qualifying staff and family. - Holiday, Vacation and Sick Leave. - Education discount for staff and dependents (undergraduate only). - Retirement: Up to 10% matched contribution from UAMS. - Basic Life Insurance up to $50,000. - Career Training and Educational Opportunities. - Merchant Discounts. - Concierge prescription delivery on the main campus when using UAMS pharmacy. Additional Information - Investigate account balances and cause for non-payment, initiating claim adjustments, and re-submitting a clean claim to the payer or billing to patient. - Complete appeals within established time frame to avoid write offs. - Identify root cause of denials and create optimal solutions to prevent future denials; compose appeal letters for accounts denied and obtain necessary documentation. - Complete cash reconciliation. - Assist patients with billing, service and insurance questions; discuss accounts by phone and/or other electronic means to address concerns, verify insurance is properly billed and financial assistance posted. - Update systems with insurance or patient demographic corrections; verify new insurance information with payers; submit/resubmit claims. - Accept payments and post to the account systems. - Assist collection agencies to ensure uninterrupted self-pay collections. - Set up payment plans, post payments, and complete end of day processing. - Read, analyze and interpret contract documents. - Prepare records, reports, summaries, analyses, evaluations, and recommendations; develop statistical data. - Provide assistance to other department regarding insurance policies, collection processes, and billing. - Document encounters and action in appropriate systems. - Demonstrate integrity, innovative thinking, and make an active contribution to the success of the organization. - Comply with policy and procedures, confidentiality, and HIPAA policies and requirements. - Perform other duties as assigned.