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Role Description Provider capacity is core to how Bridge scales — our ability to credential and enroll clinicians quickly, at quality, is what lets partners go live and grow. Bridge is hiring a Provider Operations Lead to build and run our Provider Operations function: the team that owns provider onboarding, credentialing, and payer enrollment end to end. This is a leadership role, and it leads the largest team at Bridge. You'll manage and develop the credentialing and enrollment leads and their teams, and build the processes, systems, and culture that let us scale provider capacity to meet partner demand — without scaling complexity. You'll map and optimize a high-throughput operation, use data to find and remove bottlenecks, and hold a high quality and compliance bar. This role reports directly to the CEO. Responsibilities - Team leadership: - Lead Bridge's largest team. - Hire, develop, and manage a high-performing Provider Operations team across credentialing and enrollment. - Directly develop the function's team leads with clear roles, goals, and feedback cadences. - Build a culture of ownership, speed, and accountability. - Process & throughput: - Become the subject-matter expert on every credentialing and enrollment process within the first three months. - Map the end-to-end provider journey to find opportunities. - Harden existing analytics for accuracy and scale. - Build a clear, repeatable process for launching new payers quickly after a contract is signed. - Scale: - Build the operational capacity and unit economics to grow provider throughput without scaling complexity. - Establish clear metrics for throughput and cost per provider. - Maintain quality as volume grows. - Quality & compliance: - Own provider credentialing quality and support the credentialing committee in partnership with Legal and Clinical. - Ensure provider data and enrollments support clean claims. - Payor enrollment partnerships: - Lead NCQA Accreditation. - Deepen payor relationships and pursue delegated credentialing with high-volume plans. - Keep provider data current in payor systems. - Build relationships with payor credentialing teams — coordinating with RCM on downstream implications. - Provider network: - Lay the groundwork for the Bridge Provider Network over the next year or so. - Engineering partnership: - Partner closely with Engineering on the provider onboarding experience and internal tooling. Qualifications - 8–15 years of operations experience, including proven management of large operations teams. - Strong analytical rigor — comfortable building dashboards and defining KPIs. - Process design and optimization — a systems thinker who can map and optimize a high-throughput process end to end. - Strong AI skill set — fluent with modern AI tools to drive throughput, analytics, and process efficiency. - Healthcare experience strongly preferred; familiarity with provider credentialing, payer enrollment, telehealth workflows, or revenue cycle management is a strong plus. - Startup experience required (GSD mindset). - Clear, concise communicator — in writing, in person, and in the dashboards and reports you build for leadership. Requirements - Team management is the most important skill for this role. Benefits - Lead the largest and one of the most critical functions at a company accelerating the adoption of virtual care to reduce costs and improve access to care. - Build and scale a team and function with direct CEO partnership. - High-ownership role with clear impact — provider capacity directly drives Bridge's growth. - Competitive salary, benefits, and equity package. - Pay Transparency: The estimated starting annual salary range for this position is $158,000-$200,000. Location - Remote

Role Description Bridge's insurance billing engine is what lets telehealth companies go in-network in 30 days instead of years, and that engine runs on the accuracy and speed of our revenue cycle team. As a Revenue Cycle Specialist, you'll sit at the center of that operation, working every stage of the billing lifecycle from eligibility verification through collections. You'll report to the Manager of Revenue Cycle and own a mix of hands-on billing work and direct partner support, helping our Partners' patients navigate insurance eligibility and claims questions with the same clarity and confidence Bridge brings to the rest of the platform. If you know RCM cold and want to apply that expertise somewhere the volume, the stakes, and the pace are all real, this is the role. Responsibilities - Perform RCM functions as assigned or queued, including eligibility verification, charge entry, claim submission, payment posting, collections and credits, and denied/rejected claims. Work toward collection goals and maintain KPIs within the billing system. - Serve as a go-to resource on insurance billing best practices, helping other staff apply sound revenue cycle management within a telehealth setting. - Identify and resolve issues affecting reimbursement from payers and patients. Spot opportunities to reduce A/R and increase revenue, and act on them quickly. - Identify problem areas and patterns encountered across teams or departments and communicate findings to management so they can be addressed at the source. - Staff support queues and deliver exceptional customer service to Partners, assisting patients directly with insurance eligibility and claim inquiries. - Maintain fluency in the tools that power revenue cycle management, including billing systems, EMRs, internal portals, team communication tools, clearinghouses, credit card systems, bank transactions, and patient communication platforms. Adapt quickly as assignments shift to maximize financial impact. Requirements - 2+ years of experience verifying insurance eligibility and creating, submitting, and posting professional claims within a healthcare setting. - Strong knowledge of CPT, HCPCS, and ICD-10 codes, plus HIPAA regulations. - Understanding of NPI, taxonomy, and electronic claim submission requirements. - In-depth understanding of insurance A/R, with the ability to read and interpret ERA/EOB/EOPs. - Experience with Candid or an equivalent billing system preferred; experience with 270/271 X12 files (real-time eligibility) preferred. - Intermediate knowledge of revenue cycle processes, best practices, and insurance coverage guidelines. - Self-motivated and able to work autonomously, multitask, and switch focus quickly. - Strong organizational skills, attention to detail, and the judgment to meet deadlines independently. - Excellent written, verbal, and customer service communication skills. Benefits - Work at the operational core of a platform processing insurance billing for telehealth companies nationwide. - Direct, visible impact on collection goals and A/R: your work shows up in the numbers. - Exposure to the full RCM lifecycle across a fast-growing, venture-backed health tech company. - Collaborative team environment with a clear path to grow your revenue cycle expertise. - Competitive salary, benefits, and equity. Given Bridge's funding and stage, we heavily value the potential upside from equity.

Role Description Bridge is hiring a Solutions Engineer to sit at the intersection of engineering and partnerships, owning the technical relationship with our partners end to end. Our partners are telehealth companies building virtual care at scale, and when they have questions, hit integration issues, or need to ship something new, they need a technical expert who can meet them where they are, fast. You are the bridge between our platform and our partners: on calls, in Slack, and in the codebase. The role is equal parts engineering and relationship. You will be the person our partners call, the one running their kick-off, and the one shipping the integration that unblocks them. Responsibilities - Own the partner technical relationship: - Be the primary technical point of contact for our partners, from kick-off calls to day-to-day triage to integration support - Slack triage: - Field inbound Slack questions from partner teams; a mix of quick answers and deeper digs - Partner kick-offs: - Run 3-5 partner kick-off calls per week, own implementation plans, and maintain a regular cadence of scheduled client calls - SLA coverage: - Respond to partner inquiries within our contracted SLAs, including periodic weekend coverage - Integration and tooling delivery: - Maintain and execute against our backlog of partner-facing features, integrations, libraries, and SDKs - New service lines: - Contribute to new service lines as we roll them out, including building integrations, writing external documentation, and creating guides that help partners move faster independently - Product and engineering translation: - Convert partner pain into clear specs, bug reports, and product asks; own the partner request tracking system Qualifications - 5-10 years of engineering experience, with meaningful time in a client-facing or partner-facing capacity - Direct partner or customer-facing experience; you have been on the calls and owned the relationships - Healthcare industry experience, ideally in integration or infrastructure - Fluency in our core stack: TypeScript, Node, and React - Broad technical knowledge across other languages and stacks - Strong written and verbal communication, calibrated for both engineers and non-technical stakeholders; clear, direct, and appropriately informal - Self-organized and able to manage your own time and priorities without being told what to do next - Startup experience and comfort with ambiguity Nice to Have - Experience working with EHRs - Familiarity with Postgres, Temporal, and AWS - Prior experience shipping integrations, libraries, or SDKs Benefits - Direct ownership over our partner technical experience from the start - High autonomy and real ownership within a small, senior engineering team - Work directly with our CTO and leadership team in a high-growth, venture-backed health tech company - Real technical scope: client relationships, integration builds, and platform contributions all in one role Location This is a fully remote role. We welcome candidates across the U.S. and the ability to work effectively across time zones.

Role Description Bridge is hiring a Healthcare Contracts Attorney to own our partner agreement reviews and manage the full pipeline of NDAs, vendor agreements, and consulting agreements. Partner agreements are the primary focus — complex, high-stakes deals that require healthcare regulatory judgment and real business context. - Review, redline, negotiate, and close partner agreements end-to-end. - Build and maintain the partner agreement playbook. - Own the full volume of NDAs, vendor agreements, and consulting agreements. - Audit the existing process within the first 30 days and keep the pipeline moving. - Identify and flag Stark Law, Anti-Kickback Statute, non-compete, exclusivity, and indemnification issues on every agreement. - Advise deal teams proactively on structuring to avoid regulatory exposure. - Serve as the primary legal contact for ops, partnerships, and sales. Qualifications - 5–9 years of legal experience with a significant portion focused on healthcare transactional work. - In-house experience at a health tech or virtual care company strongly preferred. - Deep familiarity with Stark Law, Anti-Kickback Statute, and HIPAA as they apply to commercial agreements. - High-throughput operator with experience managing large contract volumes independently. - Clear, plain-language communicator. - Strong judgment about when to escalate and when to close. - Comfortable building and maintaining process infrastructure. Requirements - Ability to explain risk and recommendations in an understandable manner. - Experience in managing contracts without over-lawyering or underselling real risk. Benefits - Own a critical legal function at a rapidly scaling company in a complex, regulated space. - Direct exposure to every deal and business relationship that defines how Bridge grows. - High-ownership role with clear impact on how Bridge scales. - Competitive salary, benefits, and equity. Pay Transparency The estimated starting annual salary range for this position is $145,000–$190,000 USD. The listed range is a guideline and actual base salary may be modified based on factors including job-related skills, experience, interview performance, and market data. Total compensation may also include equity and employee benefits. Location This is a fully remote role. We welcome candidates across the U.S.

Role Description The Payer Enrollment Lead owns the end-to-end process of getting providers enrolled with insurance payers so that our partners can bill for patient visits as quickly as possible. You'll manage high-volume enrollment production across multiple payers while coordinating across credentialing, payer contracting, revenue cycle, and partner operations teams. This role requires both execution speed and cross-functional judgment. This role is for a strong communicator who delivers crisp, timely updates to internal stakeholders and, when needed, external partners. You should be comfortable translating payer feedback into concrete next steps, proactively flagging risks and blockers, and closing loops with payer reps and partners until each file is resolved. Responsibilities: - Payer enrollment execution. - Submit enrollments, run disciplined follow-ups and escalations, unblock stalled files, and keep enrollment records (status/next action/follow-up/notes) accurate and current adhering to SOPs. - Coordination internally across credentialing, contracting, and partner operations. - Work effectively across teams to solve problems quickly, streamline handoffs, and build repeatable processes that improve enrollment speed and quality. - Support partner communication. - Assist with partner/provider escalations by helping unblock complex issues, drafting crisp updates, and coordinating internal and external stakeholders as needed. - Develop and own payer playbooks. - Document and codify payer-specific knowledge — submission workflows, follow-up cadences, escalation paths, portal quirks, key contacts — into reusable playbooks the team can operate from. - Lead a team of junior team members. - Manage daily workflow and capacity, coach and QA work, handle escalations, and run performance management to hit SLA targets and improve SOP adherence. Qualifications - 2–5+ years of payer enrollment experience in a high-volume, fast-paced environment (digital health, MSO, or healthcare operations), including payer submissions, follow-ups, and escalations. - Hands-on experience submitting enrollments and driving them through to payer approval via payer portals, rosters, and/or manual applications, plus post-enrollment maintenance (demographic and location updates, payer loading issues). Strong working knowledge of CAQH management, NPI, and NPPES highly preferred. - Exceptional written and verbal communication skills and comfortable (and confident) coordinating across internal and external stakeholders, translating complex enrollment issues into clear updates, next steps, and expectations. - Detail-oriented with strong organizational skills and able to manage a large queue of enrollments across multiple payers and partners without dropping balls. - Proficiency in startup tech stack (Google Workspace, Notion, Slack, etc…). Experience with Salesforce or similar CRM/credentialing platforms (Verifiable, Medallion, or similar) preferred. - Experience with digital process optimization is a plus. Benefits - Competitive salary - Flexible work environment (remote-friendly). - Health, dental, and vision insurance. - Opportunities for rapid growth and leadership. - The chance to make a meaningful impact in a high-growth startup.

Role Description The Revenue Cycle Specialist works under the supervision of the Manager of Revenue Cycle and will perform a variety of tasks to support all insurance revenue cycle activities and cash goals. They will primarily perform insurance billing operations, working towards collection goals and maintaining KPIs within the billing system. This position will also work support queues, demonstrating exceptional customer support to our Partners assisting patients with insurance eligibility and claim inquiries. - Serve as an insurance billing subject matter expert who can effectively work with other staff to impart best practices related to revenue cycle management (RCM) within a telehealth setting. - Perform RCM functions as assigned/queued (including, but not limited to: Eligibility Verification, Charge Entry, Claim Submission, Payment Posting, Collections and Credits, Support ticket maintenance, and Denied/Rejected claims). - Identifies and resolves issues affecting revenue reimbursement from Payers and/or patients. - Identifies problem areas and trends encountered while working with any team or department and communicates findings to management. - Adapts quickly to changes in assignments to maximize financial impact. - Identify opportunities that will provide a significant contribution to reducing A/R and increasing revenue. - Remains proficient in the use of specific applications related to revenue cycle management, i.e. billing systems, EMRs, internal portals, team communication tools, clearing houses, credit card system, bank transactions, patient communication platform, etc. - Other duties as assigned. Qualifications - 2+ years of experience verifying insurance eligibility, creating, submitting and posting of professional claims within a healthcare setting. - Demonstrate an understanding of NPI, taxonomy, and electronic claim submission requirements. - Strong knowledge of CPT, HCPC, and ICD10 codes, as well as HIPAA regulations. - Preferred experience working in Candid, or billing system implementation/configuration equivalent. - Preferred experience working with 270/271 X12 files (real time eligibility). - In-depth understanding of insurance A/R, with ability to read and interpret ERA/EOB/EOPs. Requirements - Intermediate knowledge of revenue cycle processes and best practices. - Knowledge of insurance coverage guidelines. - Ability to prioritize work and manage time efficiently. - Self-motivated, able to work autonomously, multi-task and switch focus quickly. - Strong organizational skills and attention to detail. - Ability to meet deadlines. - Ability to apply good judgment and expertise. - Excellent written and verbal communication skills. - Excellent Customer Service skills.

Job Title: Credentialing Specialist Location: Remote Department: Payor Contracting and Provider Credentialing Reports to: Lead Credentialing Specialist Salary range: $25-$30 per hour Job Summary: The Credentialing Specialist plays a critical role in ensuring the accuracy, efficiency, and compliance of provider credentialing processes within a growing digital health environment. This position is responsible for managing provider credentialing, enrollment, and re-credentialing with health plans, regulatory bodies, and partner organizations. The ideal candidate has a strong understanding of credentialing best practices, compliance requirements, and digital tools to streamline workflows. Key Responsibilities: - Process and manage provider credentialing applications, ensuring compliance with federal, state, and payer requirements. - Maintain accurate and up-to-date provider records within credentialing databases and digital health platforms. - Verify provider credentials, including licensure, certifications, education, training, and work history. - Coordinate with internal teams and external stakeholders to ensure timely credentialing and payer enrollment. - Monitor and track credentialing deadlines, expirations, and re-credentialing requirements. - Identify and implement process improvements using digital tools and automation. - Stay up-to-date with industry regulations, payer policies, and accreditation standards (NCQA, CMS, CAQH, etc.). - Assist with audits, reporting, and data analysis related to provider credentialing and compliance. - Support provider onboarding processes including communicating with providers directly in a professional manner to ensure a seamless experience.  Qualifications: - Bachelor's degree in healthcare administration, business, or a related field preferred. - 2+ years of experience in provider credentialing or enrollment within a healthcare or digital health setting. - Experience using Verifiable or Medallion preferred. - Strong understanding of NCQA, CMS, CAQH, and payer credentialing requirements. - Proficiency in credentialing software, databases, and digital health platforms. - Detail-oriented with strong analytical, problem-solving, and organizational skills. - Excellent communication and interpersonal abilities to collaborate with internal teams and external partners. - Ability to manage multiple priorities in an evolving, technology-driven environment. - Experience with automated credentialing workflows and digital process optimization is a plus.

Job description The Credentialing Specialist plays a critical role in ensuring the accuracy, efficiency, and compliance of provider credentialing processes within a growing digital health environment. This position is responsible for managing provider credentialing, enrollment, and re-credentialing with health plans, regulatory bodies, and partner organizations. The ideal candidate has a strong understanding of credentialing best practices, compliance requirements, and digital tools to streamline workflows. Key Responsibilities: - Process and manage provider credentialing applications, ensuring compliance with federal, state, and payer requirements. - Maintain accurate and up-to-date provider records within credentialing databases and digital health platforms. - Verify provider credentials, including licensure, certifications, education, training, and work history. - Coordinate with internal teams and external stakeholders to ensure timely credentialing and payer enrollment. - Monitor and track credentialing deadlines, expirations, and re-credentialing requirements. - Identify and implement process improvements using digital tools and automation. - Stay up-to-date with industry regulations, payer policies, and accreditation standards (NCQA, CMS, CAQH, etc.). - Assist with audits, reporting, and data analysis related to provider credentialing and compliance. - Support provider onboarding processes including communicating with providers directly in a professional manner to ensure a seamless experience. Qualifications: - Bachelor's degree in healthcare administration, business, or a related field preferred. - 2+ years of experience in provider credentialing or enrollment within a healthcare or digital health setting. - Experience using Verifiable or Medallion preferred. - Strong understanding of NCQA, CMS, CAQH, and payer credentialing requirements. - Proficiency in credentialing software, databases, and digital health platforms. - Detail-oriented with strong analytical, problem-solving, and organizational skills. - Excellent communication and interpersonal abilities to collaborate with internal teams and external partners. - Ability to manage multiple priorities in an evolving, technology-driven environment. - Experience with automated credentialing workflows and digital process optimization is a plus. Compensation: - $25/ hour - This is a temp to hire role - Full time hours preferred, but part time hours will also be considered.

People - Recruiter Location: Remote (US) Type: Full-Time About Bridge Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management. Bridge is already scaling rapidly and supports clinics across a broad range of specialties. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief. The Role Bridge is hiring a Recruiter to help us attract and hire exceptional talent as we scale. You’ll own the full recruiting lifecycle — sourcing, screening, coordinating, and closing — across a variety of roles spanning our clinical, operations, product, and business teams. Beyond recruiting, you’ll also play a meaningful role in new employee onboarding — helping new hires hit the ground running from day one. You’ll be a key connector between People, Operations, and the broader team, ensuring every new Bridge employee has a smooth, welcoming, and organized start. This is a high-impact, high-visibility role for someone who takes pride in both the art of hiring and the experience they create for candidates and new employees. You’re a natural relationship-builder, deeply organized, and energized by a fast-moving startup environment. Responsibilities Recruiting - Own the full-cycle recruiting process for assigned roles — from job posting and sourcing through offer and close. - Source candidates proactively via LinkedIn, job boards, networks, and other creative channels. - Screen and assess candidates for both role fit and culture fit, moving quickly without sacrificing quality. - Partner closely with hiring managers to develop role-specific search strategies, scoring criteria, and interview processes. - Coordinate interviews and debrief sessions, keeping the process organized and candidates well-informed at every stage. - Manage candidate pipeline with rigor using our ATS (Gem), maintaining clean data and clear status updates. - Draft and extend offers, handling compensation conversations with transparency and care. New Employee Onboarding - Coordinate and execute the end-to-end onboarding process for all new hires, from pre-boarding through the first 30 days. - Serve as the primary point of contact for new employees during their first weeks — answering questions, removing friction, and making them feel welcomed. - Collaborate with IT, Operations, and team leads to ensure equipment, access, and day-one logistics are ready before a new hire’s first day. - Maintain and continuously improve onboarding documentation, schedules, and materials in Notion. - Run onboarding sessions and check-ins with new hires, gathering feedback to improve the program over time. What We’re Looking For Requirements - 3–5 years of full-cycle recruiting experience, ideally in a startup or high-growth environment. - Demonstrated ability to source and close candidates across a variety of functions (technical and non-technical). - Experience owning or supporting a new hire onboarding program. - Excellent communication and relationship-building skills — with candidates, hiring managers, and new employees alike. - Highly organized and detail-oriented; you can manage multiple open reqs and onboarding tracks at once without dropping the ball. - Comfortable with ambiguity and scrappy, startup-style execution — you know how to build process where there isn’t one. - Proficient with ATS tools, ideally Gem, and comfortable using Notion, Slack, and similar collaboration tools. Nice to Have - Experience recruiting in healthcare, healthtech, or highly regulated industries. - Familiarity with HRIS platforms (e.g., Rippling). - Experience supporting employer branding or recruiting marketing initiatives. - Background in both recruiting and broader People/HR functions. What We Are Not Looking For - Someone who wants to focus exclusively on top-of-funnel sourcing. This role requires owning the full candidate journey and showing up for new hires after they sign. - Someone who needs perfect playbooks to execute. You’ll be building and improving process as you go. - Someone who treats onboarding as an afterthought. We believe the new hire experience is just as important as the hire itself. Why Bridge? - Be a foundational People team member at a company revolutionizing how clinics interact with insurance. - Direct impact on patient access, clinic sustainability, and the affordability of care. - Strong support from leadership and investors; a culture that values experimentation, clarity, and doing the hard stuff right. - Competitive compensation + equity, benefits typical of Series A healthtech companies. Location This is a fully remote role, open to candidates based anywhere in the US. Compensation Base Salary: $110–135K

JOB DESCRIPTION: We are seeking a detail-oriented and experienced RCM Coding Specialist with CPC (Certified Professional Coder) certification to join our Revenue Cycle Management team. This role is responsible for accurate and timely medical coding in accordance with current coding guidelines, payer requirements, and company standards. The ideal candidate has strong analytical skills, in-depth knowledge of CPT, ICD-10, and HCPCS codes, and a commitment to ensuring compliance and optimizing reimbursement. ESSENTIAL FUNCTIONS: ● Serve as an medical coding subject matter expert who can effectively work with other staff to impart best practices related to revenue cycle management/coding within a telehealth setting. ● Review and abstract clinical documentation to assign appropriate CPT, ICD-10, and HCPCS codes. ● Ensure coding accuracy to optimize reimbursement while maintaining compliance with federal regulations, payer policies, and internal protocols. ● Perform regular audits of coded data to ensure quality and identify opportunities for education or process improvement. ● Stay current with industry changes including coding updates, payer guidelines, and regulatory requirements (e.g., CMS, HIPAA). ● Support RCM team in coding-related appeals or re-submissions. ● Maintain strict confidentiality of all patient, provider, and organizational data. ● Identifies problem areas and trends encountered while working with any team or department and communicates findings to management. ● Remains proficient in the use of specific applications related to the coding team’s function, i.e. billing systems, EMRs, internal portals, team communication tools, etc. ● Other duties as assigned. EDUCATION & EXPERIENCE: ● Certification Required: CPC/CPC-A (Certified Professional Coder) from AAPC. Additional certifications (e.g., CRC, CPC-H) are a plus. ● Experience: Minimum 2–3 years of professional coding experience, preferably in a Revenue Cycle Management setting. ● Education: High school diploma or equivalent required. ● Strong knowledge of medical terminology, anatomy, and physiology. ● Strong organizational and time management skills with attention to detail. ● Proficient in CPT, ICD-10, and HCPCS coding systems. ● Experience with Candid Health billing software is a plus. KNOWLEDGE, SKILLS & ABILITIES: ● Intermediate knowledge of revenue cycle processes and best practices ● Prior experience with coding audits or quality assurance processes. ● Ability to prioritize work and manage time efficiently ● Self-motivated, able to work autonomously, multi-task and switch focus quickly ● Strong organizational skills and attention to detail ● Ability to meet deadlines ● Ability to apply good judgment and expertise ● Excellent written and verbal communication skills ● Experience in multiple specialties