
Guardant Health
Remote Jobs
Transforming cancer care.
47 Jobs
• Lead enterprise mobile phlebotomy operations, including vendor performance, workflow execution, and patient access support. • Manage nationwide phlebotomy vendor relationships, contracting, onboarding, service-level performance, and operational escalations. • Oversee Oncology Patient Navigator (OPN) workflow operations and scheduling performance. • Drive operational standardization, workflow optimization, and service-level accountability across enterprise mobile phlebotomy operations. • Own mobile phlebotomy cost-of-goods (COGs) tracking, forecasting, budget management, invoice reconciliation, and variance analysis. • Partner with Finance on forecasting, accruals, budget planning, and cost optimization initiatives. • Monitor and improve operational and financial KPIs, including cost per collection, redraws, no-show rates, utilization, and vendor SLA performance. • Manage purchase orders, invoice validation, vendor audits, and operational reporting processes. • Build and maintain operational and financial reporting dashboards to support leadership decision-making. • Collaborate cross-functionally to resolve operational issues, improve patient experience, and support enterprise initiatives. • Ensure compliance with all regulatory, contractual, privacy, and Quality Management System (QMS) requirements.
Role Description The Medical Lead-India, will serve as Guardant Health’s Medical Affairs representative for assigned territories within India, responsible for advancing clinical understanding and appropriate adoption of Guardant’s precision oncology portfolio. This role will partner closely with oncologists, pathologists, molecular laboratories, academic centres, payers, distributors, and internal commercial and regional teams within the assigned territories to generate evidence, educate stakeholders, support clinical implementation, and contribute to the medical strategy for India. This role offers the opportunity to help shape the adoption of precision oncology testing across India. The Medical Lead will play a critical role in building scientific confidence, generating locally relevant evidence, supporting clinical implementation, and expanding access to advanced cancer diagnostics for patients. Key Responsibilities - Strategic medical planning and evidence generation: - Contribute to country-level evidence gap analysis and co-develop the India evidence and publication roadmap in alignment with AMEA and global Medical Affairs priorities. - Develop territory-specific medical plans that reflect local oncology care pathways, molecular diagnostics adoption, stakeholder needs, and evidence requirements. - Identify, design, and support company-sponsored studies, real-world evidence initiatives, clinical utility projects, and investigator-initiated studies in assigned territories. - Support study feasibility, protocol review, site engagement, investigator discussions, timelines, milestone tracking, and risk mitigation. - Support the development and quality review of abstracts, posters, manuscripts, congress submissions, and evidence packages. - Partner with regional Medical Affairs and cross-functional teams to ensure local evidence generation is scientifically robust, compliant, and aligned with business and patient access priorities. - KOL / stakeholder engagement & education: - Build and maintain trusted scientific relationships with oncologists, pathologists, molecular laboratories, academic institutions, cancer centres, payers, public health stakeholders, and other relevant experts within assigned territories. - Develop and deliver scientifically rigorous educational content, including deep-dive presentations, grand rounds, CME programs, advisory boards, tumour board discussions, and internal/external training sessions. - Provide on-site and virtual clinical support for complex case discussions, report interpretation, molecular tumour boards, and multidisciplinary meetings. - Train external speakers, distributors, and internal teams on scientific topics, clinical evidence, testing pathways, and appropriate use of Guardant Health products. - Capture, synthesize, and communicate medical insights from KOL interactions, conferences, advisory boards, tumour boards, and field activities to inform country and regional strategy. - Cross-functional partnership & commercial enablement: - Provide compliant, evidence-based medical input to Commercial, Marketing, Client Services, Market Access, Regulatory, and distributor teams. - Advise cross-functional teams on clinical strategy, scientific messaging, value narratives, payer evidence requirements, customer education needs, and territory-specific stakeholder dynamics. - Provide medical review of scientific and promotional materials, ensuring alignment with clinical evidence, internal standards, applicable regulations, and company compliance requirements. - Support distributor medical activities where relevant, including training, scientific oversight, field medical support, and alignment with Guardant Health standards. - Partner with Market Access and Commercial teams to support evidence-based payer and institutional engagement while maintaining appropriate Medical Affairs independence. - Operational & governance: - Represent assigned territories in India Medical Affairs planning and contribute to regional AMEA Medical Affairs initiatives. - Track territory-level Medical Affairs KPIs, deliverables, and impact measures, including evidence-generation progress, KOL engagement quality, educational programs, insight generation, and cross-functional support. - Report progress, risks, and opportunities to the Director, Regional Medical Affairs – AMEA. - Maintain accurate documentation of stakeholder interactions, medical insights, educational activities, and project milestones. - Ensure all activities are conducted in accordance with ethical, legal, regulatory, and compliance requirements, including local laws, company SOPs, and Guardant Health policies. Qualifications - MD, MBBS, PhD, PharmD, MSc, or equivalent advanced degree in medicine, oncology, pathology, molecular biology, genomics, or a related discipline. - Minimum 5 years of relevant experience in Medical Affairs, oncology diagnostics, precision oncology, molecular pathology, NGS, biotech, or oncology pharmaceuticals. - Demonstrated experience engaging oncology KOLs, academic centres, pathologists, molecular laboratories, multidisciplinary clinical teams, or cancer care institutions. - Strong ability to interpret oncology genomics, molecular diagnostics, and clinical evidence and translate complex scientific information for clinical and non-clinical audiences. - Experience contributing to publications, abstracts, medical education programs, advisory boards, evidence-generation activities, or scientific communication initiatives. - Strong understanding of Medical Affairs governance, scientific exchange principles, and compliant cross-functional collaboration. Requirements - Clinical background in oncology (medical oncology, molecular pathology, or related). - Prior hands-on experience designing clinical utility/real-world evidence studies and/or supporting HTA/payer dossiers. - Track record of first-author or lead contributions to peer-reviewed publications and conference presentations. Skills & Capabilities - Excellent scientific communication (oral and written) in English; additional regional languages are an advantage. - Strong stakeholder management, cross-functional collaboration, and project management skills. - Ability to interpret complex genomics/oncology data and translate it for clinical and non-clinical audiences. - Proficiency with MS Office (PowerPoint, Excel, Word) and virtual engagement platforms. Travel & Working Requirements - Frequent travel is required to engage KOLs, attend conferences, and run onsite activities; travel intensity typically ranges from regular weekly travel (short trips) to ~40–50%, depending on business needs and the conference calendar. - Some weekend or evening work may be required for scientific meetings. - Role must be able to work independently, handle travel, and manage a multi-task workload in a fast-paced environment. Compliance & Behavioural Expectations - Demonstrates a patient-first mindset and commitment to improving access to high-quality precision oncology diagnostics. - Strictly adheres to ethical, legal, regulatory, and compliance requirements. - Operates with scientific integrity, transparency, professionalism, and respect for Medical Affairs governance. - Maintains appropriate independence from commercial decision-making while providing compliant scientific and medical input. - Collaborates effectively across functions, geographies, and stakeholder groups. - Represents Guardant Health with credibility, humility, and scientific rigor in all external engagements.
Title: Account Executive - Screening () Full time Location: Remote-US Alaska Job Description: Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. About Guardant Health Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies byprovidingcritical insights into what drives disease through its advanced blood and tissue tests, real-worlddataand AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as afield-basedAccount Executive.You’llcollaborate closely with sales leadership to shape go-to-market strategies and launch groundbreaking cancer screening technologies that will directlyimpactpatients’ lives. In this role,you’llbe responsible forpromoting the SHIELD colorectal cancer (CRC)blood testto healthcare providers in the primary care setting. Your work will drive early detection of cancer, helping savelivesand reduce healthcare costs. Key Responsibilities Sales & Customer Engagement - Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies. - Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers,gaining their commitment to adopt the Shield test for CRC and other cancers - ChallengerSelling: Engage healthcare providerstounderstand their needs anddemonstratehow Guardant Health’s offerings can improve patient outcomes and streamline their practice. - Educate and Support Providers: Provide in-depth product knowledge and training to primary care practicesto gain all stakeholdersupport, beyond the provider, ensuring smooth integration of SHIELD into their workflow. Collaboration & Strategy - Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans. - Strategic Business Expansion:Identifynew business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements. - Plan & Execute Launches: Develop and execute business plans in line with brand strategies to support the successful launch of new cancer screening technologies. Market Insights & Analysis - Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership. - Customer Feedback & Reporting: Regularly share key insights and opportunities with the Commercial Team to enhance product offerings andoptimizesales strategies. Customer Service & Operations - Provide High-Touch Customer Service:Maintainexceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process. - Compliance & Administrative Excellence: Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively. Qualifications - Experience:A minimum of 4 years of customer-facing sales experience in the healthcare industry (diagnostics, medical device, or pharmaceutical sales), or a minimum of 2 years of customer-facing sales experience in the healthcare industry and direct clinical experience inapatient care environment, as a registered nurse or a physician assistant. Experience in these areas with a proventrack recordof success and achievement drive. - Preferred: Experience with diagnostic products, particularly blood-basedtestingor cancer screening products, directly to primary care providers. Familiarity with the primary care landscape in your assigned territory is a plus. - Sales Expertise:Demonstratedability to engage in sellingconversations, overcomingobjectionsand aligning client needs with product offerings.Preferred: Provenexperience in planning and executing product launches in the healthcare or diagnostic space. - Product Knowledge: Strong understanding of the healthcare provider landscape, with the ability to quickly learn and apply technical product knowledge to drive sales. - Communication Skills: Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner. - CRM Proficiency: Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress. - Customer Service Excellence: Superior negotiation, problem-solving, and customer service skills.Preferred: High-touch customer service and relationship-building skills, with a focus on long-term partnership and success. Personal Competencies & Attributes At Guardant Health, we value personal traits that drive success in this dynamic and impactful role. The ideal candidate willdemonstratethefollowing corecompetencies: - Grit (Tenacity, Resilience, Scrappy): You aretenaciousandresilient, able to navigate challenges withpersistenceandadaptability. You approach obstacles with a "scrappy" mindset, using creative solutions to keep moving forward and meet yourobjectives. - Track Record of Success / Achievement Drive: You have consistentlymet and exceededsales targets throughout your career. You areresults-driven, thriving onachievementandmaintainingaproventrack recordin closing deals and building strong relationships in the healthcare space. - Initiative into Action / Problem Solver: You takeinitiativeandmake things happen.When challenges arise, you are quick totake actionand find effective solutions, demonstrating your ability toproblem-solveandadaptto changing circumstances. - Strategic Thinking & Prioritization: You excel at developingstrategic plansto drive business outcomes. You are adept atprioritizingtasks, managing multiple competing demands, and staying focused on what will yield the greatest impact for the business. - Coachable / Growth Mindset: You have agrowth mindset, viewing feedback as an opportunity for continuous improvement. You arecoachable, eager to learn, and open tonew ideas, always striving todevelopboth personally and professionally. Personal Requirements - Valid Driver’s License: A clean driving record isfor daily field office and customer visits. - Travel Flexibility: Ability totravel daily withinassigned territory and occasional national travel for sales meetings. The annualized base salary ranges for the primarylocationand anyadditionallocations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will bebased on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and businessneed. US Location Base Pay Range: $116,000 - $133,000 Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
• Lead business expansion and strategic collaborations with NHS Hospital trusts and private cancer centres and clinics. • Cultivate productive relationships with thought leaders and decision-makers to advocate for and enhance understanding of the benefits of tumour profiling with liquid biopsy assays. • Develop and implement comprehensive account and business plans for the territory, aligning with broader company objectives. • Coordinate with national and international colleagues to achieve country-specific goals and objectives. • Continuously analyse the competitive landscape, providing strategic feedback to Guardant Health leadership. • Track and report performance against objectives, adapting plans to ensure sales targets are met. • Embody and represent Guardant Health’s company culture to both external and internal stakeholders.
• Establish and maintain relationships with top research and clinical experts to identify and pursue opportunities for research collaboration to address unmet medical needs with GH products. • Collaborate with MSL team to address inbound research requests from Field Medical partners to promote deeper understanding of Guardant research practices and strategies. • Consult with Clinical Development to identify clinical unmet needs, evidence gaps and advance evidence-generating studies to support development, commercial launch, reimbursement, and guideline adoption of the Guardant Oncology products. • Champion ISTs through protocol review committee and discussions with research collaborators to advance the research proposals. • Leverage scientific, clinical, and/or technical expertise to influence top key opinion leaders biomarker implementation for their clinical trials and interpretation of Guardant Research Use Only (RUO) and Investigative Use Only (IUO) data returned. • Advance research with Guardant datasets alongside collaborators and champion effective scientific writing for effective data submissions to peer-reviewed. • Provide strategic review and proposed edits for collaborative abstracts, posters, presentations and manuscripts when applicable. • Serve as advocate for scientifically and clinically sound applications of precision oncology assays for clinical trials, oncology research and future clinical care, in alignment with medical strategic plans. • Serve as GH research manager for key academic institutions championing research engagements across the institutions and collaborating with other field teams to support research strategy and engagements. • Review and/or provide input on accurate and up-to-date scientific and medical content, including late-stage treatment landscapes for application/cancer type/s accountable for, for internal and external audiences. • Identify and gather areas of unmet medical need and act as a champion for clinical and research experts, internally elevating feedback and voice of customers. • Maintain awareness of related publications across platforms and generates up-to-date scientific and medical content for applications/cancer type/s accountable for in collaboration with Clinical Development, Medical Enablement and/or Oncology Marketing. • Maintain understanding of competitive landscape and trends in oncology precision medicine. • Lead and/or collaborate with regional cross-functional field team to align on account research priorities and strategy. • Inform and liaise to cross-functional efforts within US Medical Affairs and/or across Guardant teams.
• Drive strategic business expansion/collaboration opportunities with the following: • Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory • Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory. • Structure detailed strategic plans for gaining and retaining new and existing clients. • Maximize client-bill contracting opportunities • Implement laboratory services agreements (LSA’s) with bill account institutions • Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives • Identify and develop partnering opportunities between prospective oncology clients and GHI. • Promote and drive compliance with new web-based molecular information tools for all clients. • Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. • Monitor the performance of sales to ensure objectives are met • Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc. • Work effectively with individuals across multiple departments throughout Gardant Health Inc. • Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.
• Define and execute the business development strategy for Guardant’s Biopharma organization, including partnership models, collaboration frameworks, and revenue growth initiatives. • Build and maintain strategic relationships with senior executives across the drug development continuum—from discovery and translational oncology through clinical and commercial—to drive adoption of Guardant Health’s technologies. • Lead high-impact customer and partner engagements, representing Guardant Health at the executive level and clearly articulating the value of Guardant’s platform across clinical trials, companion diagnostics, and drug commercialization. • Partner cross-functionally with Product Development, Clinical Development, Laboratory Operations, Bioinformatics, Marketing, Scientific Affairs, and Regulatory teams to deliver integrated, partner-centric solutions. • Build, lead, and develop a high-performing business development team, driving accountability, strategic execution, and commercial excellence. • Serve as a member of the Senior Management Team, contributing to enterprise strategy, growth planning, and organizational leadership. • Align internal capabilities with partner needs, fostering collaboration and driving solutions that leverage Guardant’s scientific and commercial strengths.
Title: Senior Manager of Analytics, Reimbursement Location: Remote - Open Position (USA) Full time Job Description: Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. Position Summary: The Senior Manager of Data Analytics will lead a growing team responsible for transforming complex data into actionable insights that improve reimbursement performance, optimize operational processes, and ensure compliant, accurate billing across all Guardant Health services. In this strategic leadership role, you will guide the design and implementation of an analytics strategy, develop business-critical metrics and reporting, and partner closely with reimbursement operations, revenue cycle, product, engineering, and finance. You will mentor a team of analysts while driving a data‑centric culture focused on performance, compliance, and continuous improvement. Your work will directly support Guardant’s mission of conquering cancer with data by ensuring that every eligible test is reimbursed fully, accurately, and compliantly. Essential Duties and Responsibilities: Leadership & Strategy: - Lead the development of a Reimbursement Analytics roadmap, including dashboards, automation, predictive models, and business applications. - Oversee analytics that identify reimbursement trends, payor behaviors, denial patterns, billing compliance gaps, and operational improvement opportunities. - Partner with Reimbursement leadership to translate business goals into measurable KPIs and data‑driven strategies. - Serve as the primary analytics advisor to senior leadership for reimbursement performance, forecast modeling, and scenario analysis. Team Development & Management - Directly manage and mentor a team of analysts, providing guidance on methodologies, prioritization, and professional growth. - Establish standards for analytical rigor, documentation, data quality, and stakeholder communication. - Coordinate workload planning, project intake, and cross‑departmental requests. Analytics, Reporting, and Insight Generation - Oversee the creation, automation, and enhancement of dashboards and reports in Tableau, Salesforce, and internal billing/lab systems. - Lead advanced analytics initiatives—including segmentation, trend analysis, root‑cause analysis, and payor behavior modeling—to support operational and financial decision‑making. - Ensure appropriate analytics support for Medicare compliance, including validation that Guardant tests meet Medicare billing criteria. Cross‑Functional Collaboration - Partner with software engineering, data engineering, and BI teams to enhance data pipelines, improve data availability, and introduce new datasets into analytical workflows. - Collaborate with Compliance, Finance, and Legal on data needs related to audits, policy updates, and regulatory changes. - Drive requirements gathering and user acceptance testing (UAT) for enhancements to Salesforce, Tableau dashboards, and billing/automation tools. Data Quality, Systems, and Governance - Develop and monitor controls for data integrity across reimbursement datasets. - Establish documentation standards, QA processes, and change‑management practices for analytics products. - Work closely with IT and data teams to ensure secure, compliant handling of sensitive patient and billing information. Required Qualifications: - 8+ years of experience in data analytics, with at least 3 years leading teams or managing cross‑functional analytical projects. - Strong background in healthcare revenue cycle, reimbursement analytics, or related healthcare financial operations. - Expertise in analyzing complex, diverse datasets to uncover patterns, risks, and performance opportunities. - Advanced proficiency in Excel and Tableau, with demonstrated ability to design scalable, automated dashboards. - Experience with SQL, Salesforce, and BI/automation tools. - Exceptional communication skills with ability to present insights to executives and operational audiences alike. Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Remote - Open Position (USA) Primary Location Base Pay Range: $79,390 - $109,140 Other US Location(s) Base Pay Range: $79,390 - $109,140 If the role is performed in Colorado, the pay range for this job is: $84,060 - $115,560 Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.
Title: Tissue Procurement Specialist I Location: Remote - Open Position (USA) Full-time Job Description: Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. Position Summary: We are looking for a full-time Tissue Procurement Specialist for who will be a key member of the fast-paced Client Services organization. This role is responsible for procuring tissue samples in their territory, work collaboratively with other Client Services Team members to achieve department goals and work crossfunctionally with commercial and lab operations partners to identify scalable solutions for Guardant Health. Essential Duties and Responsibilities: ● Tissue Procurement Specialist is responsible for communicating via phone, email with various members of partner labs to manage sample and document requests, triage order issues, and coordinate shipping and receiving ● Contribute to Tissue Retrieval for accounts in the assigned territory by resolving cases quickly with a sense of urgency ● Build and maintain effective relationships which create a high level of trust with laboratory employees, sales representatives, and internal stakeholders ● Work in a team environment and contribute to the department and company goals ● Keep precise and clear documentation of all email, fax, phone communications and follow up activities ● Adhere to Standard Operating Procedures (SOP’s) related to Tissue Procurement ● Enter information and upload documentation into Salesforce.com and LIMS ● Communicate professionally and effectively with all individuals, including external customers and internal Guardant Health team members ● Assist with other administrative duties as assigned based on Company needs ● Communicate to clients, patients and sales team using Salesforce (CRM) and other integrated software platforms ● Achieve team and individual goals and monitor personal metrics related to case closure and turnaround times ● Use problem solving skills to resolve customer complaints and escalated situations ● Demonstrate flexibility and adaptability in a fast-paced dynamic environment ● Hours and days may vary depending on operational needs, and some lifting (up to 25 pounds) may be necessary. Qualifications: ● A 4-year college degree in Biological Sciences or similar discipline is preferred ● 2+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required ● Previous tissue procurement experience required ● Solid experience using Microsoft Office is needed, Salesforce (CRM) experience is a plus ● Quick learner who can work collaboratively in an operationally complex multi-product environment and can adapt to changing procedures and policies ● Excellent written and verbal communication skills (phone, email) with a high level of computer proficiency, preferably in a Mac environment ● Ability to multitask, work with self-discipline, good judgment, and independence is necessary ● Demonstrated ability to be an organized, detailed oriented problem solver and manage client-facing escalated situations in a professional manner ● Flexibility with respect to working hours including working during company holidays based on client and company needs ● The position is primarily remote but ability to travel to Guardant Health offices for trainings and meetings may be required ● Bilingual English/Spanish is an asset. Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Remote - Open Position (USA) Primary Location Base Pay Range: $20 - $28 Other US Location(s) Base Pay Range: $20 - $28 If the role is performed in Colorado, the pay range for this job is: $21 - $29 Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants. Please visit our career page at: http://www.guardanthealth.com/jobs/
Title: Account Executive, Oncology Late Stage (North Los Angeles, CA) Location: - Los Angeles, CA - Pasadena, CA Remote Full time Job Description: Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. Position Summary: This is an opportunity to join the growing Oncology Sales commercial team at Guardant Health as an experienced field-based Account Executive and work hand in hand with sales leadership to drive market sales strategy and business expansion for Oncology healthcare providers and offices. The field-based Account Executive - Oncology Sales are responsible for the effective promotion of our liquid biopsy products and for identifying new opportunities to build relationships with healthcare practices, cancer centers, IDNs, and academic medical centers within the assigned territory. This position will act with urgency, drive, and passion to deliver best-in-class oncology diagnostic products and services for cancer patients. Essential Duties and Responsibilities: - Drive strategic business expansion/collaboration opportunities with the following: - Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory - Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory. - Structure detailed strategic plans for gaining and retaining new and existing clients. - Maximize client-bill contracting opportunities - Implement laboratory services agreements (LSA’s) with bill account institutions - Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives - Identify and develop partnering opportunities between prospective oncology clients and GHI. - Promote and drive compliance with new web-based molecular information tools for all clients. - Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. - Monitor the performance of sales to ensure objectives are met - Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc. - Work effectively with individuals across multiple departments throughout Gardant Health Inc. - Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents. Required Qualifications: - 2-3 years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations. - 3-5 years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices. - Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company. - Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers. - Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities - Comfortable communicating, presenting, selling at the executive level (CEO, COO, CFO) - Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space - Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines - Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape - Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives - Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents - Excellent negotiation and customer service skills - Outstanding strategic sales account planning skills - Superior listening and problem-solving skills - Ability to handle sensitive information and maintain a very high level of confidentiality - Demonstrate consistent closing abilities throughout the sales cycle - Impeccable oral and verbal communication and presentation skills - Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint - Effective and regular utilization of Salesforce.com - Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. - Ability to work effectively with minimal direction from, or interface with, manager - Problem solving, decision making and technical learning - Strong administrative skills and sophistication to manage business in complex environments - Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change - Frequent travel ( > 50%) throughout the territory as needed Education: B.S. in life science, biology, business or marketing preferred. #LI-Remote Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants. Please visit our career page at: http://www.guardanthealth.com/jobs/
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