Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey.
IT-OPS SharePoint Administrator
Location
United States
Posted
3 days ago
Salary
$5.8K - $9.5K / month
Seniority
Mid Level
No structured requirement data.
Job Description
IT-OPS SharePoint Administrator
TX-HHSC-DSHS-DFPS
Role Description This position will serve as a Systems Administrator V – SharePoint Administrator reporting to the Server Operations Manager within the IT Operational Support Division. The SharePoint Online Administrator will: - Maintain related hardware and software, install upgrades, and resolve system errors as they arise. - Ensure SharePoint sites are properly integrated with related computer systems, back-end processes, and databases. - Work with stakeholders within the agency to refine requirements, develop solutions, and document procedures for the resulting SharePoint workflow and approval process for various action item procedures. - Create, customize, and support SharePoint sites in support of the Department of Family and Protective Services (DFPS). - Administer and maintain DFPS SharePoint Online sites, related Microsoft SQL / MySQL database installation and performance tuning, as well as SharePoint Online site creations. - Monitor the overall SharePoint Online application performance and recommend changes in the site's technical architecture to ensure that the system remains responsive and stable. - Serve as Tier III level support for all systems related issues that fall within their scope. - Occasionally work after hours and weekends. - Maintain personal wi-fi and webcam capabilities during work hours to perform duties. - Work 100% telework within the state of Texas. Qualifications - Graduation from an accredited four-year college or university with major course work in computer science, computer information systems, management information systems, or a related field is preferred. - 2 Years SharePoint Online Administration. - 1 year of experience Microsoft SQL and MySQL Database Administration. - 1 year of experience in Windows systems administration. - 1 year of experience with Linux system administration. Requirements - Extensive experience with all facets of SharePoint Online administration. - Experience with configuring and troubleshooting Microsoft SQL and MySQL databases, including installation, performance tuning, users access permissions, and backup / restore. - Ability to develop SharePoint sites and create workflow solutions is a plus. - Windows Server configuration and administration. - Redhat Linux server configuration and administration. - Knowledge of Moodle LMS Web application preferred. - Basic knowledge of IIS. - Ability to install, configure, and troubleshoot Apache (Linux). - Ability to install, configure, and troubleshoot PHP (Linux). - Skill in developing technical documentation. - Skill in providing customer service. - Ability to simultaneously coordinate and prioritize multiple tasks. - Strong analytical and problem-solving skills, good verbal, and written communication skills. - Ability to work independently and within groups, and manage multiple activities and/or tasks simultaneously. - Knowledge of IT operations, responsibilities, workflow processes, and procedures. - PowerShell knowledge for SharePoint is a plus. Benefits - 100% paid health insurance for you, and 50% paid for eligible family members. - Retirement plans with lifetime monthly payments after five years of state service. - Paid vacation, holidays, and sick leave. - Optional dental, vision, and life insurance. - Flexible spending accounts for added tax savings on health and dependent care. - Employee discounts on things like gym memberships, electronics, and entertainment. - Potential qualification for Public Service Loan Forgiveness.
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
Senior Vice President – Operations
EveriseChampions of customer happiness. Providing award-winning healthcare customer services and CRM solutions.
• drive strategic and operational excellence for US service delivery • manage P&L performance • lead cross-functional management teams through execution • embed technological innovations into the operating model • report operational outcomes to the COO
Operations and Inventory Specialist
StaffRight CareersPremier dedicated outsourcing firm that specializes in full time and part time customer service and back-office support.
• Review and monitor Purchase Order status for all orders assigned to your accounts • Ensure orders stay on schedule; promptly report any delays or changes to the Business Manager • Track and understand the Bill of Materials (BOM) setup for all assigned items • Monitor inbound raw materials and ensure timely delivery; communicate issues or delays • Track Sales Orders, identifying how raw materials and stock levels are affected • Report inventory or material concerns to the Business Manager • Coordinate with the Compliance Department to ensure labels, diagrams, and specs meet approval timelines • Track progress with the Design Team to ensure artwork is aligned with customer requirements and delivered on schedule • Order and track concept or production samples based on end-customer needs • Provide updates to the Business Manager on sample status, timelines, and requirements
Operations Process Improvement Specialist
TreantTreant is er in alle fasen van het leven: van de zorg voor een ongeboren kind tot de zorg in de laatste jaren.
• Review and map end-to-end operational workflows across the ticketing operation. • Identify manual, repetitive, inefficient, or high-risk steps that can be improved. • Recommend process improvements based on operational data, quality findings, and team feedback. • Build or support the creation of reports, dashboards, trackers, and other operational tools. • Explore the use of artificial intelligence, no-code tools, low-code platforms, and automation solutions to improve team efficiency. • Translate operational challenges into clear technical or functional requirements. • Work closely with the Operations Manager, team leaders, subject matter experts, and technology team. • Explain process starting points, end points, dependencies, desired outcomes, and business rules to technical stakeholders. • Support the development, testing, implementation, and refinement of operational automations. • Measure the effectiveness of new tools, reports, and process improvements. • Identify trends, recurring issues, bottlenecks, and quality risks within the operation. • Provide recommendations that align with management’s operational and strategic objectives. • Document workflows, automation requirements, process changes, and reporting logic. • Help ensure that operational improvements are practical, scalable, and aligned with day-to-day team requirements.
Operations Associate
TreantTreant is er in alle fasen van het leven: van de zorg voor een ongeboren kind tot de zorg in de laatste jaren.
• Monitor and manage operational queues related to live event ticket transactions. • Troubleshoot ticket delivery issues, incorrect listings, delayed transfers, replacements, and other transaction-related concerns. • Assess unusual or escalated cases and determine the most appropriate resolution based on available tools, processes, and information. • Apply critical thinking and sound judgment rather than relying solely on scripted procedures. • Learn operational processes quickly and connect information across multiple workflows and scenarios. • Escalate high-risk or complex cases when additional support or approval is required. • Maintain accuracy while handling transactions with tight deadlines and high customer impact. • Follow established quality standards, workflows, and operational procedures. • Support the team in meeting service levels, performance metrics, and operational targets. • Communicate clearly with team leaders and other internal stakeholders regarding case status, risks, and required actions.


