• Oversees planning and execution of large and moderately complex projects and programs • Inspects and analyzes program sites, and monitors compliance with policies, procedures, and regulations • Assembles program teams, assigns individual responsibilities, develops schedules and determines and acquires resources needed • Develops and maintains program plans and budgets and prepares and analyzes performance reports • Negotiates, administers, and manages contracts of contractors and consultants • Serves as liaison between team members and functional area management requesting program • Supervises team work processes and procedures and expenses and supports programs which drive team performance toward departmental and organizational goals • Reviews and evaluates work to ensure quality, timeliness and ensures quality control in adherence to policies and procedures • Oversees program personnel needs including coaching, training, and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.

Role Description GovCIO is currently hiring a Project Coordinator to support the VHA Front Office product line within the Department of Veterans Affairs (VA) Office of Information and Technology (OIT). This role is a fully remote position within the United States. Core office hours are 8am – 5pm ET. - Support a Product Manager within VHA Front Office product line. - Provide day-to-day operational coordination. - Maintain situational awareness across product lines. - Ensure timely communication among VA stakeholders, Product Owners, and project leadership. - Organize project activities and facilitate information flow. - Support reporting requirements and contribute to business metric collection. - Produce clear summaries, good news stories, and concise updates for internal and external audiences. Qualifications - Bachelor's with 10 years (or commensurate experience). Requirements - Strong situational awareness: understands context, stakeholders, hierarchies, and appropriate communication etiquette. - Exceptional writing and communication skills with ability to produce summaries, narratives, and executive-ready content. - Outstanding organization and attention to detail, ensuring high accuracy in all documentation and coordination tasks. - Customer service mindset, with professionalism in interactions and responsiveness to both internal and external needs. - Facilitation skills, including leading calls, guiding conversations, and ensuring productive and well-structured discussions. - Ability to multi-task across competing priorities, supporting multiple products simultaneously. - Experience with VA programs, VA PARS reporting, or federal contracting environments preferred. - Proficiency with MS Teams, SharePoint, Outlook, and project tracking tools. - Ability to obtain and maintain VA Public Trust. Benefits - Posted Salary Range: USD $95,000.00 - USD $105,000.00 /Yr.

Role Description Our service department is the backbone of our aftermarket business — repairs, preventative maintenance, parts, and on-site technician support. This role exists to take estimating and service coordination off the advisors' plates. Think of it as a service-admin-plus-estimating position: you build and follow up on quotes, help schedule and support technicians in the field, and keep the administrative side of service running so the advisors and techs can focus on the work only they can do. It is an entry-level-friendly role with clear room to grow as you learn our equipment and processes. Key Responsibilities - Estimating & Quoting - Prepare accurate quotes and estimates for parts, service, and repair work. - Send quotes to customers and follow up consistently until they are approved, revised, or closed. - Keep quote records and pricing information organized and up to date. - Service Coordination - Assist with scheduling technicians and coordinating on-site and in-shop service jobs. - Help sequence work so field visits and shop time are used efficiently. - Field Technician Support - Support technicians in the field with documentation, parts lookups, and job follow-through. - Act as an administrative point of contact so techs can stay focused on the equipment. - Administrative & Customer Support - Maintain accurate records in service and scheduling systems. - Communicate with customers on quote status, scheduling, and service updates in a professional, responsive way. Qualifications - 1+ year in estimating, quoting, service coordination, dispatch, or administrative support (entry-level candidates with the right aptitude welcome). - Strong written and verbal English — this role is customer-facing and follows up directly. - Comfort learning and working in quoting, CRM, and service/scheduling software. - Strong organization and the ability to juggle multiple quotes and schedules at once. - Available and responsive during U.S. Eastern business hours (8:00 AM – 4:30 PM ET). Preferred Qualifications - Background or exposure in manufacturing, maintenance, facilities, construction, civil engineering, or industrial/equipment services. - Experience in a field-service, dispatch, or service-department environment. - U.S. education or prior work with U.S. companies (common and valued in this candidate pool). Ideal Candidate Profile - You are proactive and service-minded — you follow up before a quote goes cold. - Highly organized and calm managing multiple open jobs, quotes, and schedules at once. - A clear, professional communicator with customers and technicians alike. - Curious and willing to learn the equipment and the service process quickly. - Dependable during business hours and reliable as a remote extension of the team.

• Receive new dispatch tickets and coordinate with partner vendor list • Source local vendors when partner vendors unavailable (phone calls, research) • Manage bidding process and compile information for Walgreens approval submission • Ensure approved jobs are completed within timeline with partner vendors • Close out tickets upon job completion • Client-facing communication with partner vendors via phone and email