Role Description Guild is seeking an Engineering Manager to lead our DevOps team. This role involves overseeing our cloud infrastructure, automation frameworks, CI/CD pipelines, and platform services. The ideal candidate will possess expertise in Infrastructure as Code (IaC), security, automation, networking, and cloud governance. The Engineering Manager will collaborate with engineering, security, and product leaders to ensure DevOps initiatives align with business goals and advance Guild’s cloud platform. Role Responsibilities - People Leadership & Team Growth - Develop, mentor, and grow a high-performing DevOps team, fostering technical culture and career progression. - Build redundancy and skill diversity within the team to ensure knowledge sharing. - Champion and set performance expectations, guiding engineers in accountability, ownership, and execution. - Lead through ambiguity and change, maintaining focus on long-term goals. - AWS Cloud Infrastructure & Platform Ownership - Oversee and ensure Guild’s cloud infrastructure is scalable, cost-efficient, and secure. - Own and optimize Guild’s multi-account AWS cloud strategy for secure, scalable, and efficient networking and service connectivity. - Drive IaC best practices to align cloud resources with security and compliance. - Ensure system reliability, security, and performance, while proactively addressing operational risks and technical debt. - Automation, CI/CD & Observability Enablement - Ensure fast, secure, and scalable build and deployment pipelines for all engineering teams. - Improve DevOps automation tooling to enable efficient service deployment, monitoring, and management. - Enhance system observability across multi-account AWS environments. - Optimize workflows and deployment strategies to reduce manual intervention and ensure seamless software delivery. - Strategic Alignment & Cross-Team Collaboration - Partner with Product, Security, and Engineering Leadership to align DevOps initiatives with business goals. - Ensure DevOps services adoption and drive best practices for infrastructure automation. - Align infrastructure investments with business priorities. - Support compliance, security, and cloud governance efforts. - Operational Excellence & Continuous Improvement - Lead postmortems, incident response, and a culture of continuous improvement. - Own and evolve team processes, ensuring clear priorities and accountability. - Monitor cloud costs and drive FinOps best practices to ensure cost-efficiency. Qualifications - 5+ years of experience in DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure roles, with at least 3+ years in a leadership or management position. - Deep expertise in AWS cloud services, including IAM, VPC networking, EC2, Lambda, RDS, S3, and security best practices. - Hands-on experience with Infrastructure as Code (IaC) using AWS CDK, CloudFormation, and automation tooling. - Strong background in CI/CD pipeline design and implementation, including experience with GitHub Actions or similar deployment automation tools. - Experience managing multi-account AWS cloud environments, including networking, security controls, IAM governance, and cost optimization. - Proficiency in observability and monitoring solutions (e.g., Datadog, CloudWatch, Prometheus, OpenTelemetry) to drive system reliability and operational excellence. - Strong scripting and automation skills in Python, Bash, or another high-level language to develop internal DevOps tooling. - Proven track record of leading and mentoring engineering teams, setting clear goals, and fostering a high-performance, inclusive, and collaborative DevOps culture. - Experience working in an Agile, iterative development environment, ensuring infrastructure and automation solutions are aligned with engineering needs and business priorities. - Demonstrated ability to lead cross-functional collaboration, working with engineering, security, compliance, and product teams to drive platform-wide improvements. Requirements - Competitive total compensation package, including a base salary of $190,000 - $220,000, and stock options. - Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO). - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits. - Well-rounded wellness benefits including free and low-cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth. - Our home and headquarters in Denver, but some of our roles allow for remote work, allowing us to reach the best talent across the US.

• Administer and maintain LAN, WAN, Wi‑Fi, VPN, firewalls, communication links, and corporate connectivity. • Configure, analyze, and troubleshoot switches, routers, wireless controllers, firewalls, and network security solutions. • Support the implementation of security policies, network segmentation, firewall rules, access control, and hardening of network assets. • Monitor availability, performance, capacity, and events related to network and security infrastructure. • Perform analysis and resolution of incidents, problems, and changes related to connectivity and infrastructure security. • Support vulnerability management processes, rule reviews, risk identification, and improvements to the security posture. • Produce technical documentation, network diagrams, operational procedures, and improvement recommendations. • Collaborate with infrastructure, security, and operations teams, vendors, and business units to ensure service continuity and quality.

• Drive the reliability of Epic's infrastructure—set and track SLOs/SLIs, reduce toil, and engineer out recurring instability. • Build and operate the cloud infrastructure and container platform for high availability, scalability, and cost efficiency—including workload scheduling, autoscaling, networking, and graceful failure handling. • Maintain and improve CI/CD pipelines for fast, safe delivery across engineering teams. • Own and evolve the observability stack—metrics, logs, traces, dashboards, and alerts. • Manage infrastructure as code across the organization, with a focus on consistency, change safety, and reproducibility. • Own platform security practices—including secrets management, IAM policies, and network segmentation. • Support compliance-aware infrastructure practices—including vulnerability management, access reviews, audit-evidence flows, and incident-response readiness. • Participate in a frequent on-call rotation; drive incident response, blameless post-mortems, and follow-through on systemic fixes. • Partner with product and data engineering teams to troubleshoot platform issues and guide developers on infrastructure best practices.

• Design and evolve our cloud architecture on GCP - networking, interconnects, IAM and high-availability topology - and express it entirely as code with Terraform, following GitOps as a first principle. • Build and own the CI/CD pipelines that plan, review, test and safely apply IaC changes - Policy-as-Code guardrails, drift detection and progressive rollout so infrastructure changes ship as confidently as application code. • Advance Platform-as-a-Product: build self-serve capabilities and paved paths so engineers can provision what they need, through a golden path rather than a hand-off. • Strengthen our observability stack - metrics, logs, traces and alerting across Prometheus, Thanos, Grafana, Loki, Tempo and Alertmanager - so the platform is easy to run and reason about. • Operate our GKE clusters and the infrastructure services that run on them - Helm-packaged workloads, message brokers (RabbitMQ, IBM MQ) and data stores. • Participate in our Follow-The-Sun on-call model: watch and triage alerts, join and declare incidents, lead structured debugging and escalation, and drive blameless post-mortems and the post-actions that actually close the loop. • Embed SRE practices - SLIs/SLOs and error budgets, capacity planning - into how Core Infrastructure builds and operates, working closely with our SRE function.