Guild

Role Description Guild is hiring a Senior Product Operations Manager, AI & Systems, reporting to the VP of Product. We're looking for someone energized by building and refining operational systems, strengthening AI-enabled workflows, spotting and removing friction, and setting and communicating clear operational standards that help our product organization move faster. The ideal candidate is a systems-minded operator with a passion for AI, a knack for turning ideas into scalable solutions, strong communication instincts, and a data-driven approach to solving problems. If that sounds like you, read on! What You'll Do - Operational System Design: Build and refine the operational systems, tools, and AI-enabled workflows that make Guild's Product & Engineering teams more effective at delivering our products. - AI Prototyping & Automation: Prototype and test AI and automation solutions, validating their effectiveness before broader rollout to streamline operations and accelerate product development. - Workflow Optimization: Audit R&D processes to surface friction and map system dependencies, then implement scalable improvements and establish clear operational standards. - Roadmap & Operational Communications: Own clear, consistent communication of roadmap updates, process changes, and operational standards across the product organization — ensuring stakeholders at every level know what's changing, why, and what it means for them. - Tool Evaluation & Collaboration: Identify tooling gaps, run vendor conversations, and partner cross-functionally to select the right solutions. - Cross-Functional Coordination: Drive alignment across Product, Engineering, GTM, and Operations teams so priorities are shared and execution is seamless. - Implementation & Impact Measurement: Lead rollout of process improvements, document them well, and measure their impact to validate success and fuel continuous improvement. Qualifications - 5+ years in Product Operations, Engineering Operations, or a similar role. A prior background in either product management or engineering is desirable, but not necessary. - Strong written and verbal communication skills, with demonstrated ability to communicate roadmaps, priorities, and process changes clearly to both technical and non-technical audiences. - Hands-on skill applying AI tools to prototype or automate workflows. - A track record of building or improving operational systems for technical teams. - Experience evaluating and implementing tooling ecosystems effectively. - Working knowledge of technical concepts and tools. Requirements - We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. - This role offers a competitive total compensation package, including a base salary of $132,500 - $200,000 and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO). - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits. - Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth. - Our home and headquarters in Denver, but some of our roles allow for remote work, allowing us to reach the best talent across the US.

Role Description We are seeking Research Scientists to lead deep, foundational AI research and post-research implementation that powers our next-generation enterprise AI platform, Apollo. This role will focus on advanced platform capabilities such as memory architectures, orchestration layers (intent, tone, personality), reinforcement learning systems, and comprehensive evaluation frameworks across models, inputs, and outputs. This is not just a feature-iteration role or just a research role, it is a discovery-driven position focused on building new AI capabilities that enable full end-to-end enterprise adoption. Responsibilities - Conduct advanced research across memory systems, orchestration frameworks, reinforcement learning, and evaluation layers - Design novel AI architectures that support persistent memory, controllable agent behavior, and enterprise-grade reliability - Develop advanced evaluation frameworks that assess not only model performance, but also input integrity, output quality, safety, and alignment - Explore and prototype new AI platform layers through continuous discovery and experimentation - Translate cutting-edge research into production-ready capabilities in partnership with engineering teams - Publish internal research memos, technical documentation, architectural proposals, external white papers, and external patents What You’ll Build - Advanced memory layers (long-term, contextual, structured memory systems) - Orchestration systems for intent, tone, and personality control - Reinforcement learning pipelines for behavior optimization - Input/output evaluation systems beyond traditional model benchmarking - New foundational capabilities that enable scalable enterprise AI adoption Qualifications - MS (minimum) or PhD (preferred) or equivalent experience in Machine Learning, AI, or related field - Strong background in deep learning, reinforcement learning, and large language models - Experience with model evaluation methodologies and safety frameworks - Demonstrated ability to design novel AI systems from first principles - Strong research-to-production mindset Requirements - Competitive total compensation package, including a base salary of $166,000 - $200,000 and stock options - Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO) - Access to a 401k to help save for the future - Vacation policy to rest and recharge - 8 days of fully-paid sick leave, to take the time to heal and or recover - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits - Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services - Education benefits and tuition assistance to help your future development and growth - Remote work options available for certain roles

Role Description Guild is hiring a Solution Consulting Principal. As a Principal on the Solution Consulting team, you partner with Sales to drive net new business for Guild. You work with prospective employer partners to design programs and supporting business cases that will meet their talent objectives, unlock opportunity for their workforce, and deliver a strong ROI. You collaborate closely with a range of internal Guild teams to ensure that employer partnerships are set up for successful implementation and delivery. - Partner with Sales to develop sales strategy, confidently build executive-level buy-in with employer prospects and close deals, leveraging industry/Guild expertise and influence. - Independently manage deal design from start to implementation handoff, with a focus on more complex deals. - Build supporting business cases for employer prospects including budget and ROI model. - Lead solutioning with cross-functional teams to problem solve and set up employer partnerships for smooth hand-offs and launches. - Tailor solution and program design to meet employer needs based on deep understanding of Guild’s solution and capabilities. - Share learnings and feedback internally to help up-level how we go to market and advance deals. - Leverage pattern recognition and experience across deals to identify and elevate key insights and opportunities internally. - Contribute to the team culture of collaboration, high performance, curiosity, empathy, and trust. Qualifications - 8+ years of relevant experience in solution consulting, sales engineering, strategy consulting, business development, or related fields, ideally within enterprise B2B or SaaS environments. - Demonstrated success partnering with Sales teams to develop and execute complex sales strategies, especially for large enterprise or strategic accounts. - Proven ability to build executive-level relationships and effectively communicate business value to senior stakeholders, including C-suite executives. - Experience designing or influencing customized enterprise solutions that align with client goals, budgets, and ROI expectations. - Strong track record of managing cross-functional deal cycles, coordinating across internal stakeholders such as product, marketing, and implementation teams. - Deep understanding of solution design and consultative selling, with the ability to identify customer challenges and align solutions accordingly. - Comfort navigating ambiguity and "off-menu" problem solving, bringing creative solutions to unique client scenarios. - Excellent analytical and communication skills, with experience creating and presenting business cases, financial models, or ROI analyses. - Demonstrated experience using market insights and pattern recognition to influence GTM strategy, product development, or messaging. - Ability to thrive in a collaborative, mission-driven, and fast-paced environment, with a strong sense of ownership and accountability. Requirements - We are committed to equal pay for equal work and believe in compensation transparency. - This role offers a competitive total compensation package, including a base salary of $148,300 - $226,150, variable compensation, and stock options. - Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser. - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents. - 2-week ramp-up period for when employees return from a leave of 6 weeks or more. - Employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits. - Well-rounded wellness benefits including free and low-cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth. - Our home and headquarters in Denver, but some of our roles allow for remote work.

Role Description Guild is seeking an Engineering Manager to lead our DevOps team. This role involves overseeing our cloud infrastructure, automation frameworks, CI/CD pipelines, and platform services. The ideal candidate will possess expertise in Infrastructure as Code (IaC), security, automation, networking, and cloud governance. The Engineering Manager will collaborate with engineering, security, and product leaders to ensure DevOps initiatives align with business goals and advance Guild’s cloud platform. Role Responsibilities - People Leadership & Team Growth - Develop, mentor, and grow a high-performing DevOps team, fostering technical culture and career progression. - Build redundancy and skill diversity within the team to ensure knowledge sharing. - Champion and set performance expectations, guiding engineers in accountability, ownership, and execution. - Lead through ambiguity and change, maintaining focus on long-term goals. - AWS Cloud Infrastructure & Platform Ownership - Oversee and ensure Guild’s cloud infrastructure is scalable, cost-efficient, and secure. - Own and optimize Guild’s multi-account AWS cloud strategy for secure, scalable, and efficient networking and service connectivity. - Drive IaC best practices to align cloud resources with security and compliance. - Ensure system reliability, security, and performance, while proactively addressing operational risks and technical debt. - Automation, CI/CD & Observability Enablement - Ensure fast, secure, and scalable build and deployment pipelines for all engineering teams. - Improve DevOps automation tooling to enable efficient service deployment, monitoring, and management. - Enhance system observability across multi-account AWS environments. - Optimize workflows and deployment strategies to reduce manual intervention and ensure seamless software delivery. - Strategic Alignment & Cross-Team Collaboration - Partner with Product, Security, and Engineering Leadership to align DevOps initiatives with business goals. - Ensure DevOps services adoption and drive best practices for infrastructure automation. - Align infrastructure investments with business priorities. - Support compliance, security, and cloud governance efforts. - Operational Excellence & Continuous Improvement - Lead postmortems, incident response, and a culture of continuous improvement. - Own and evolve team processes, ensuring clear priorities and accountability. - Monitor cloud costs and drive FinOps best practices to ensure cost-efficiency. Qualifications - 5+ years of experience in DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure roles, with at least 3+ years in a leadership or management position. - Deep expertise in AWS cloud services, including IAM, VPC networking, EC2, Lambda, RDS, S3, and security best practices. - Hands-on experience with Infrastructure as Code (IaC) using AWS CDK, CloudFormation, and automation tooling. - Strong background in CI/CD pipeline design and implementation, including experience with GitHub Actions or similar deployment automation tools. - Experience managing multi-account AWS cloud environments, including networking, security controls, IAM governance, and cost optimization. - Proficiency in observability and monitoring solutions (e.g., Datadog, CloudWatch, Prometheus, OpenTelemetry) to drive system reliability and operational excellence. - Strong scripting and automation skills in Python, Bash, or another high-level language to develop internal DevOps tooling. - Proven track record of leading and mentoring engineering teams, setting clear goals, and fostering a high-performance, inclusive, and collaborative DevOps culture. - Experience working in an Agile, iterative development environment, ensuring infrastructure and automation solutions are aligned with engineering needs and business priorities. - Demonstrated ability to lead cross-functional collaboration, working with engineering, security, compliance, and product teams to drive platform-wide improvements. Requirements - Competitive total compensation package, including a base salary of $190,000 - $220,000, and stock options. - Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO). - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits. - Well-rounded wellness benefits including free and low-cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth. - Our home and headquarters in Denver, but some of our roles allow for remote work, allowing us to reach the best talent across the US.

Role Description The Operations Excellence team exists to lead high-impact, large-scale, cross-functional initiatives that enhance Guild's operational efficiency and effectiveness. In this role, you will lead a team of operations professionals, own a portfolio of high-impact initiatives end-to-end, and drive measurable outcomes across the organization. - Team Leadership - Lead, coach, and develop a team, setting clear direction, managing priorities across the team's portfolio, and creating an environment where people do their best work. - Execute against team priorities set in partnership with the Director, managing your team's workload and sequencing to deliver on commitments. - Foster a culture of accountability, continuous improvement, and curiosity — especially around emerging tools and ways of working. - Operational Ownership - Own a portfolio of operational excellence initiatives end-to-end, from intake and scoping through execution, enablement, and sustainable handoff. - Shape and refine the team's approach to intake and prioritization in partnership with the Director, ensuring the framework is consistently applied and improved across the team. - Craft compelling business cases, define success metrics, and translate strategy into executable plans. - Drive measurable business outcomes, using data and analysis to assess performance, refine approaches, and inform what to work on next. - Maintain a high bar for quality and rigor across the team's portfolio — from root cause analysis and problem definition through to final deliverables and handoffs. - Manage key stakeholder relationships across the portfolio, proactively surfacing progress, tradeoffs, and risks to ensure alignment as work evolves. - Apply a systems-thinking lens to the team's work, ensuring proposed solutions account for downstream impacts across the organization before moving into design and build. - Strategic & Technical Thinking - Actively leverage AI tools, automation, and modern workflow capabilities to improve how the team operates and delivers work. - Stay ahead of the curve on emerging tools and approaches relevant to operations strategy, bringing new capabilities to the team and modeling an innovation-forward mindset. - Influence the operational strategy for AI-enabled tools or capabilities within the team's portfolio, ensuring strong performance, stakeholder alignment, and continuous improvement over time. Qualifications - Familiarity with AI productivity tools and a demonstrated curiosity about how technology is reshaping operations work. - Prior people management experience strongly preferred. Requirements - Competitive total compensation package, including a base salary of $109,600 - $159,100 and stock options. - Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO). - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including: - 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents. - 2-week ramp-up period for when employees return from a leave of 6 weeks or more. - Employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility, and caregiving benefits. - Well-rounded wellness benefits including free and low-cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth. - Remote work options available for some roles.

Role Description Guild is hiring a GM to serve as the business-unit leader for our newest product, Navigator, which fills a major market gap by enabling employers to build predictable talent pipelines for licensed and certified roles. This leader will own Navigator's growth and long-term success, serving as the leader of the business with full P&L accountability — responsible for strategy, revenue, product direction, operations, and talent. The right candidate has built a GTM motion end-to-end and knows what is required to take a product from early traction to repeatable, scalable growth. A key priority will be strengthening product-market fit across target markets, requiring an ability to partner effectively with Product, Engineering, and Design teams to shape product strategy— including applied experience with AI-enabled products. This is a highly commercial role for someone with the founder-led-sales mentality willing to run through walls and personally drive opportunities. This role requires up to 70% travel to meet with customers, partners, prospects, and industry stakeholders. As GM of Navigator, you will lead one of Guild's most important growth bets, shaping the future of the business while creating meaningful impact for employers, learners, and communities. You will be responsible for: - Go-to-Market Strategy & Revenue Growth - Own Navigator's P&L and revenue performance — full budget authority, direct headcount control, and investment accountability — leading the business from product-market fit validation through commercial scale. - Define and execute the overall growth strategy, including market positioning, customer segmentation, pricing, packaging, monetization, and go-to-market execution. - Drive customer acquisition, expansion, and strategic partnerships through direct engagement with senior decision-makers and key stakeholders. - Identify and capitalize on new market opportunities, including expansion into new industries, customer segments, and the U.S. public sector. - Align cross-functional teams across Product, Marketing, Finance, Sales, and EPS to deliver sustainable growth and commercial excellence. - Product & Operational Strategy - Own Navigator's product and operating strategy. - Translate customer and market insights into product investments, scalable delivery models, and operational improvements. - Drive quality, efficiency, and operational leverage as Navigator expands across customers, markets, and geographies. - Leadership & Influence - You cut through noise. When the business faces competing priorities, organizational friction, or market ambiguity, you hold a clear perspective, make the call, and move — without waiting for perfect conditions or full consensus. - Build and own the Navigator org chart. You design the team structure, make the hiring decisions, set leadership expectations for your business unit. - Develop leadership talent and foster a culture of accountability, ownership, and cross-functional collaboration. - You take pride in balancing a lean and effective team with the needs of the business; your first instinct isn't to hire but to strike the right balance of people and technology and challenge the team to do the same. - Serve as the primary external representative for Navigator with customers, partners, policymakers, industry leaders, and workforce ecosystem stakeholders. - You will be expected to nurture and develop exceptional talent. Qualifications - Proven executive leadership experience building and scaling high-growth businesses, products, or business units with accountability for strategy, revenue, and operating performance. - Demonstrated success establishing product-market fit, entering new markets, and scaling businesses from early traction to sustainable growth. - Significant P&L ownership with a track record of revenue growth, margin expansion, and enterprise value creation. - Deep expertise in enterprise go-to-market strategy — market positioning, pricing, monetization, partnerships, and customer expansion — with a track record of building the motion, not just running within one. - Experience leading complex enterprise sales cycles and influencing senior executive stakeholders. - Strong operational acumen, including experience scaling technology-enabled products and services. - Proven ability to attract, develop, and retain exceptional leaders and teams. - Experience in regulated industries, public sector markets, workforce development, or credentialing ecosystems preferred. - Willingness and ability to travel up to 70% to drive customer engagement and market development. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO). - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits. - Well-rounded wellness benefits including free and low-cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth. - Our home and headquarters in Denver, but some of our roles allow for remote work, allowing us to reach the best talent across the US.

Role Description Guild is hiring an Analytics Engineer who will sit at the intersection of data, AI, infrastructure, and analytics, to help shape and deliver valuable data and business-critical reporting and insights for Guild. You will be responsible for organizing, standardizing, and analyzing our data to enable Guild’s Analytical efforts. This role will have a critical impact on the business and our students by surfacing valuable data and providing insight into opportunities for improvement across all aspects of our business. - Develop, maintain, and deeply understand core data models and curated datasets that support reporting, AI, and advanced analytics use cases, effectively communicating their structure and purpose to enable broad access to trusted data. - Develop a deep understanding of business and operational needs by building strong relationships across the teams who manage and use Guild’s data. - Perform in-depth data QA by diving into various data sources to identify and resolve issues. - Efficiently execute on assigned projects and requests from business partners, proactively communicating progress, timelines, and any challenges to manage stakeholder expectations for delivery. - Translate business questions into technical requirements as part of a well-defined development cycle. - Act as subject matter expert for Looker/Omni infrastructure and content, supporting team members in troubleshooting issues that arise. - Implement and maintain robust governance and oversight processes to ensure accuracy and continuity of critical data sources and reporting. Qualifications - 3+ years of full-time work experience as an analytics engineer, data analyst, BI analyst, data engineer or similar. - Experience designing, developing, and maintaining core data models that support a range of downstream use cases, including reporting, self-service analytics, and AI/ML applications. - Hands-on experience with modern data transformation frameworks (e.g., dbt or similar tools), including building scalable models, managing dependencies, and scheduling reliable data pipelines. - Strong understanding of data modeling best practices and modeling layers (e.g., staging, intermediate, marts), with a focus on maintainability, performance, and long-term extensibility of the analytics layer. - Hands-on experience with data model development and reporting in data visualization tools such as Looker, Omni or Tableau. Requirements - Highly skilled in SQL, and some experience in a scripting language (e.g. Python, R). - Demonstrated attention to detail and commitment to data quality and reporting accuracy. - Analytical, intellectually curious, creative problem-solver who is comfortable going beyond data access to analytics and strategic insights. - Keen design and data visualization skills – you know how to transform data to generate useful insights and be easily digestible. - In-depth understanding and application of Data Engineering standard processes. - Teammate approach, with strong interpersonal and influencing skills. - Passion for our mission – Guild is pioneering a new path for career development as a benefit in a complicated and regulated space – success means quickly and effectively adapting your expertise. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO). - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits. - Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth.

Role Description Guild is seeking a Senior MLOps Engineer . As a Senior ML Ops Engineer, you'll be pivotal in designing and implementing infrastructure and tooling that allows teams to efficiently develop, deploy, and iterate on machine learning models and AI agents. Your contributions will enable rapid innovation, consistent reliability, and effective scaling of Guild's AI capabilities. This is a role that will be pivotal in establishing Guild’s ML / AI platform. Qualifications - 5–7 years of experience in MLOps, DevOps, software engineering, or related fields. - Strong experience in building and maintaining scalable machine learning infrastructure and pipelines. - Expertise with cloud platforms (AWS, Azure, or GCP), particularly in managed AI/ML services. - Proficiency with containerization (Docker, Kubernetes) and orchestration tools. - Experience in MCP (model context protocol); any specific experience with Databricks MCP or AWS MCP is a plus. - Experience in model deployment frameworks and serving infrastructure (TensorFlow Serving, TorchServe, FastAPI, etc.). - Skilled in infrastructure-as-code tools like Terraform and familiarity with CI/CD automation (GitHub Actions, Jenkins). - Deep understanding of ML lifecycle management, monitoring, version control, and experiment tracking tools (e.g., MLflow, Kubeflow, Weights & Biases). - Strong coding skills, especially in Python, and familiarity with software engineering best practices. - Knowledge of monitoring, logging, and alerting systems for ML models in production. Requirements - Design, implement, and maintain platforms for seamless deployment, management, and monitoring of ML models and AI agents. - Develop and optimize CI/CD pipelines tailored specifically for AI and machine learning workflows. - Collaborate closely with data scientists, software engineers, and product teams to streamline ML model productionization. - Ensure infrastructure is scalable, secure, and adheres to best practices in reliability and observability. - Provide technical leadership in adopting best practices for model governance, versioning, testing, and validation. - Continuously improve platform performance, efficiency, and ease-of-use to accelerate development cycles. - Mentor team members on MLOps standards, practices, and emerging technologies. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO). - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits. - Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth.

Role Description Guild is hiring a Staff Engineer to join our Grow Talent Experience team, focused on building guided core member experiences which are personalized, intuitive, and delightful. In this role, you will design and deliver robust software solutions that serve the evolving needs of members pursuing learning and career growth opportunities. As a Staff Engineer , you will: - Design, build, and own new user interfaces, services, and infrastructure. - Write clean, testable, and reusable code. Contribute to end-to-end development including testing, CI/CD pipelines, monitoring, and deployment, ensuring high availability and quality in releases. - Lead by example in code quality, technical decision-making, and documentation practices. Create and contribute to design documents, architecture decision records (ADRs), and technical discussions that communicate trade-offs clearly. - Work closely with product managers, designers, operations teams, and external client technical teams to translate business requirements into effective engineering solutions. Contribute to planning, estimation, and execution of product roadmap items. - Use operational data such as logs, metrics, and user feedback to identify and implement enhancements in performance, reliability, and developer velocity. Take ownership of resolving issues and driving root cause analysis and sustainability. - Improve internal development processes, tools, and workflows to enhance code quality, speed of delivery, and system security. - Lead engineering efforts, sharing knowledge and feedback both inside and outside your team. - Elevate the 4 other engineers on the team through mentoring and guidance. Qualifications - Excellent cross-team communication and collaboration skills, especially in a distributed working environment. - Expertise in several (or all!) of these tools and technologies: Python, TypeScript, Node.js, React, PostgreSQL, DynamoDB, and GraphQL. - Expertise building and owning multiple services and user interfaces - data modeling, unit and integration testing, application monitoring, and continuous integration and deployment (CI/CD). - Expertise with a cloud platform (AWS, GCP, Azure, DigitalOcean), database technologies (Postgres, MySQL, NoSQL), and modern source control (Git / Github). - Experience utilizing AI-assisted development tools such as Cursor, GitHub Copilot, or similar. - Experience integrating LLM APIs (e.g., OpenAI) and building AI-powered features, including assistants, summarization, RAG workflows, or vector search. - Demonstrated curiosity and interest in keeping up and experimenting with new technologies. Requirements - Ability to live and work full-time in one of the specified states. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO). - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits. - Well-rounded wellness benefits including free and low-cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth.

Role Description As a Senior Product Manager for Guild Grow , you will be a key product leader responsible for driving the success of the Grow Learner Experience within Guild’s Grow product line. This role supports Guild’s mission of expanding access to education and skilling benefits worldwide by delivering high-impact, high-outcome learner-centered solutions that align to enterprise talent needs. You will partner closely with engineering, design, data, and go-to-market teams to define product strategy, lead discovery, and ensure strong execution. This role requires fluency in AI-enabled product management, using AI tooling to accelerate discovery, decision-making, and execution—including rapidly prototyping and testing product ideas. Reporting to a product leader, you will balance strategic thinking with hands-on delivery, owning outcomes for your product area while contributing to broader Grow objectives. This role is remote, with occasional travel to Denver and other locations as needed. Responsibilities - Product Impact and Stakeholder Collaboration - Build strong working relationships with cross-functional partners and senior stakeholders to align on goals and priorities. - Synthesize input from customers, employer partners, internal teams, and data to inform product decisions. - Identify risks, trade-offs, and dependencies within your product area and proactively surface them to partners and leaders. - Contribute to a collaborative product culture through clear communication and shared accountability. - Product Strategy and Discovery - Own the strategy and roadmap for a defined product area within Guild Grow, aligned with company and product-line goals. - Lead discovery efforts to deeply understand customer needs, pain points, and opportunities. - Translate insights into clear product requirements, hypotheses, and success metrics. - Use data, experimentation, and customer feedback to iterate and improve product outcomes. - Identify and recommend opportunities for incremental and step-change improvements within your domain. - Product Execution and Delivery - Partner with engineering and design to plan, prioritize, and deliver high-quality product increments. - Manage backlog, scope, and trade-offs to ensure timely and impactful delivery. - Track progress, dependencies, and risks, adjusting plans as needed. - Support continuous improvement in team delivery practices and execution quality. - Help resolve execution challenges within your product area, escalating when necessary. - Technical Product Management - Develop strong domain knowledge across your product area and its supporting systems. - Collaborate with engineering on technical design decisions and trade-offs. - Use data analysis to monitor product performance, diagnose issues, and identify opportunities. - Contribute to improvements in scalability, reliability, and maintainability within your scope. - AI-Enabled Product Management - Demonstrate fluency in using AI tooling to accelerate core product management workflows, including research synthesis, documentation, analysis, and planning. - Build and iterate on lightweight prototypes (e.g., workflows, mockups, or functional demos) using AI-assisted tools to explore and communicate product ideas. - Apply sound judgment when using AI, ensuring outputs are accurate, ethical, and aligned with customer and business needs. - Communication - Communicate product vision, priorities, and progress clearly to cross-functional partners. - Create concise narratives and artifacts (PRDs, roadmaps, updates) that enable alignment and decision-making. - Tailor communication style and depth to different audiences, including leadership and delivery teams. - Learning, Growth, and Team Contribution - Serve as a strong product partner and role model within the product organization. - Share learnings, best practices, and feedback with peers. - Support the development of more junior product managers through collaboration and informal mentorship. - Continuously develop your own product craft and domain expertise. Qualifications - 5–8+ years of product management experience, ideally in B2B, enterprise SaaS, or platform products. - Proven ability to own and deliver product strategy and execution for a defined product area. - Experience leading cross-functional teams through discovery, delivery, and iteration. - Strong customer empathy and data-informed decision-making skills. - Solid technical fluency and comfort partnering closely with engineering. - Demonstrated experience using AI tools to improve productivity and speed across product management workflows. - Comfort building quick prototypes or concept artifacts using AI-assisted tools to validate ideas and drive alignment. - Clear, effective communicator with the ability to influence without authority. - Experience in benefits, payments, education, or global products is a plus but not required. Requirements - Ability to live and work full-time in one of the specified states. Benefits - Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO). - Access to a 401k to help save for the future. - Vacation policy to rest and recharge. - 8 days of fully-paid sick leave, to take the time to heal and or recover. - Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits. - Well-rounded wellness benefits including free and low-cost mental health resources and financial wellbeing support services. - Education benefits and tuition assistance to help your future development and growth.