Join Creative Tech

• Atuará como primeiro ponto de contato durante ocorrências fora do horário comercial, garantindo acompanhamento contínuo até a normalização do serviço ou escalonamento adequado. • Monitorar canais de atendimento durante o período de plantão. • Receber e responder prontamente incidentes reportados pelos usuários. • Registrar ocorrências em ferramenta de chamados. • Realizar triagem inicial dos incidentes. • Validar indisponibilidades e falhas reportadas. • Coletar evidências técnicas (prints, vídeos, logs, mensagens de erro e informações do ambiente). • Executar procedimentos operacionais documentados. • Realizar testes de validação e reprodução de problemas. • Consultar logs e indicadores básicos de funcionamento dos sistemas. • Manter comunicação contínua com usuários durante o tratamento do incidente. • Acionar equipes internas e fornecedores quando necessário. • Documentar as ações executadas e os resultados obtidos.

• Develop, maintain and enhance corporate systems based on PHP technology, ensuring quality, performance, security and adherence to functional and non-functional requirements. • Implement corrective, adaptive, evolutionary and preventive maintenance on information systems. • Analyze, diagnose and resolve incidents and problems in development, staging and production environments. • Develop and maintain integrations between internal and external systems using APIs and services. • Participate in the implementation of technical solutions aligned with defined architectural standards. • Create and maintain technical documentation related to the solutions developed. • Participate in agile ceremonies and activities, contributing to the planning and execution of deliveries. • Support unit, integration and acceptance testing activities, ensuring the quality of delivered solutions. • Maintain and evolve legacy systems, proposing technical improvements when necessary. • Support application and database performance analysis, contributing to performance and stability improvements. • Work together with analysts, architects, support teams, infrastructure, database, information security and other involved areas. • Apply software engineering best practices, code versioning and development quality standards. • Ensure compliance with technical, methodological and operational requirements established contractually.

• Develop, maintain, and evolve enterprise systems based on Java technology, ensuring quality, performance, security, and adherence to functional and non-functional requirements. • Implement corrective, adaptive, evolutionary, and preventive maintenance on information systems. • Analyze, diagnose, and resolve incidents and issues in development, QA/staging, and production environments. • Participate in defining and implementing technical solutions aligned with the architectural standards established by the Client. • Develop and maintain APIs, microservices, and integrations between internal and external systems. • Perform code reviews, identify improvements, and apply software engineering best practices. • Create and maintain technical documentation related to the developed solutions. • Participate in agile ceremonies and activities, contributing to planning and delivery execution. • Support unit, integration, and acceptance testing to ensure the quality of delivered solutions. • Analyze application performance, scalability, and observability. • Support technology modernization, refactoring, and continuous improvement initiatives. • Promote component reuse, solution standardization, and the reduction of technical debt. • Collaborate with analysts, architects, support teams, infrastructure, information security, and other involved areas. • Ensure compliance with the technical, methodological, and operational requirements established contractually.

• Develop and maintain scalable, secure RESTful APIs using Python (FastAPI) and JavaScript (Fastify). • Design, implement and evolve authentication and authorization solutions for enterprise applications. • Build integrations between distributed systems and enterprise platforms, ensuring security, performance and availability. • Participate in the construction and maintenance of microservices-based architectures and cloud-native applications. • Implement authentication mechanisms using industry standards such as OAuth 2.0, OpenID Connect (OIDC), JWT and Single Sign-On (SSO). • Integrate applications with multiple identity providers and custom authentication solutions. • Contribute to technical architecture decisions to improve solution scalability, security and observability. • Develop and maintain event-driven integrations and distributed services. • Operate in cloud environments, handling deployment, monitoring and application optimization. • Collaborate with Product, Infrastructure and other stakeholders to ensure delivery of solutions aligned with business needs. • Ensure code quality through development best practices, testing and technical reviews.

• Attend and record meetings; • Update contract monitoring spreadsheet; • Request and track issuance of invoices; • Request and coordinate travel arrangements; • Update financial controls and general controls; • Review and record OS, TRPs, TRDs; • Send weekly status updates of information requested by the manager; • Review general project documents; • Analyze, identify and address contractual pending issues; • Review and control documentation required by the Terms of Reference; • Support event management within the CAPES partnership; • Create Purchase Requests; • Monitor contractual deadlines with partners; • Prepare official letters and communication documents; • Upload documents to the platform for digital signature; • Organize reports, folders and general documents; • Periodically review and update information; • Analyze documentation and propose improvements; • Other administrative activities within the scope of the CAPES/RNP Cooperation and related projects.

• Development and maintenance of web applications and APIs; • Implementation of new backend and frontend features; • Support and evolution of critical enterprise systems; • Development of synchronous and asynchronous integrations between systems; • Design and maintenance of microservices; • Creation and maintenance of queries, stored procedures, and database modeling; • Work with messaging systems and asynchronous processing; • Build and maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines; • Experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines; • Automation of build, integration, and deployment processes using CI/CD pipelines; • Ensuring software quality, applying development best practices, architectural patterns, implementing unit tests, and using code quality analysis tools such as SonarQube or similar; • Collaborating with cross-functional teams on technical analyses and solution definition.

• Apoiar e guiar tecnicamente profissionais mais juniores. • Desenhar soluções de sistema antes de iniciar o código. • Capacidade de tomar decisões técnicas maduras e assumir riscos calculados. • Traduzir necessidades complexas de negócio em software funcional.

• Development of new systems; • Evolutionary maintenance of existing systems; • Corrective maintenance of existing systems; • Participation in sprint planning; • Participation in the daily stand-up with the development team; • Follow the project’s predefined architectural requirements and standards.

• Support daily financial operations; • Verify and enter information into financial systems; • Ensure the organization and updating of controls and processes; • Assist with monthly financial close and reconciliations; • Provide general administrative support across the company (process management, support for managers, internal and operational requests); • Support the finance manager with day-to-day tasks.

• Infrastructure as Code: Provision production, staging, and development environments using Terraform to ensure standardization. • Data Reliability: Ensure availability and performance of spatial databases and high-speed caches. • Pipeline Automation: Build CI/CD pipelines for microservice deployments and automate data schema migrations. • Data Observability: Implement monitoring focused not only on infrastructure (CPU/RAM) but also on data health (ingestion lag, transformation failures, integrity of geo files). • Performance & Cost Optimization: Monitor resource consumption (FinOps) and propose architectures that reduce data egress and long-term storage costs. • Security: Implement IAM policies, secrets management (Secret Manager/KMS), and network isolation (VPC).