Epic Kids

• Design and maintain test plans and test cases from product specs and acceptance criteria across web and mobile • Execute manual functional, exploratory, and regression testing across web and mobile, including cross-browser (Chrome, Safari, Firefox, Edge) and cross-device coverage on real iOS and Android devices • Own release verification -- run smoke and sanity passes and provide QA sign-off before releases ship • Write clear, reproducible bug reports; triage severity and priority, and drive defects to closure with engineers • Strengthen and expand Epic's automated testing -- extend UI/end-to-end and API coverage and grow it as features change • Partner with product and engineering during feature development to catch issues early • Track and report QA coverage, defect trends, and release-quality signals

• Own and evolve Epic's native iOS app across iPhone and iPad • Own the reading experience • Own offline reading, in-app purchases, and the App Store release pipeline • Drive the app's performance, stability, and quality • Partner with Epic's Android engineer and the backend and web teams on shared features • Grow into a cross-platform mobile engineer over time

• Design and maintain test plans and test cases from product specs and acceptance criteria across web and mobile • Execute manual functional, exploratory, and regression testing across web and mobile, including cross-browser (Chrome, Safari, Firefox, Edge) and cross-device coverage on real iOS and Android devices • Own release verification -- run smoke and sanity passes and provide QA sign-off before releases ship • Write clear, reproducible bug reports; triage severity and priority, and drive defects to closure with engineers • Strengthen and expand Epic's automated testing -- extend UI/end-to-end and API coverage and grow it as features change • Partner with product and engineering during feature development to catch issues early • Track and report QA coverage, defect trends, and release-quality signals

• Drive the reliability of Epic's infrastructure—set and track SLOs/SLIs, reduce toil, and engineer out recurring instability. • Build and operate the cloud infrastructure and container platform for high availability, scalability, and cost efficiency—including workload scheduling, autoscaling, networking, and graceful failure handling. • Maintain and improve CI/CD pipelines for fast, safe delivery across engineering teams. • Own and evolve the observability stack—metrics, logs, traces, dashboards, and alerts. • Manage infrastructure as code across the organization, with a focus on consistency, change safety, and reproducibility. • Own platform security practices—including secrets management, IAM policies, and network segmentation. • Support compliance-aware infrastructure practices—including vulnerability management, access reviews, audit-evidence flows, and incident-response readiness. • Participate in a frequent on-call rotation; drive incident response, blameless post-mortems, and follow-through on systemic fixes. • Partner with product and data engineering teams to troubleshoot platform issues and guide developers on infrastructure best practices.

• Develop and execute the annual multi-channel demand generation strategy for Epic School Plus. • Create integrated marketing programs aligned to sales goals, target markets, and growth objectives. • Build campaigns that drive awareness, engagement, lead generation, pipeline creation, and customer expansion. • Identify new opportunities to accelerate growth within strategic districts and state markets. • Collaborate with leadership on annual planning, forecasting, and budget allocation. • Lead multi-channel marketing campaigns including email marketing, account-based marketing, content marketing, paid digital advertising, social media, webinars, virtual events, conferences and trade shows, customer advocacy programs. • Partner closely with School Sales leadership to align marketing efforts with pipeline goals.

• Support the planning, execution, and iteration of product initiatives across Epic’s platform • Partner with engineering, design, and data teams to define product requirements and deliver high-quality user experiences • Analyze product performance and user behavior to identify opportunities for improvement • Help optimize key user journeys such as content discovery, search, recommendations, onboarding, and engagement • Translate user feedback, business needs, and data insights into clear product ideas and actionable next steps • Contribute to product documentation, roadmaps, experiment design, and launch planning • Monitor feature performance after launch and recommend improvements based on results • Collaborate with stakeholders across teams to keep projects aligned and moving forward

• Design and ship features end-to-end across the content workbench—Angular front-end through PHP/Symfony and Go back-end services, against MySQL—taking ownership from spec to production • Build and maintain ingestion and conversion pipelines for the content formats Epic relies on—ePUB, PDF, XML, ONIX, and related—transforming embedded data into application-ready output • Build and operate operator review and correction surfaces for pre-aligned audio/text assets—high-density tooling for verifying, editing, and exporting synchronized multi-format content • Optimize the PHP 8.x API and supporting services to handle high-volume file transfers and background processing for large media assets (100MB+) • Lead the development of the interactive Angular UI for the content workbench—high-density operator tooling, coordinate-based interactions over media (e.g., word boxes over book pages), and reactive state management with RxJS / NgRx • Make sound technical decisions on architecture, data modeling, API design, and state management; document trade-offs and align stakeholders before significant choices land in code • Drive code quality through thorough code reviews, raising standards on testing, readability, and maintainability across both front-end and back-end codebases • Mentor mid-level and junior engineers—pair on hard problems, give actionable code-review feedback, and help them grow into larger pieces of work • Identify and resolve architectural bottlenecks in the content pipeline; reduce manual intervention where automation and better tooling can help • Lead and contribute to technical design reviews, RFCs, and architecture discussions, grounded in data and prototypes • Partner cross-functionally with content operations, editorial, product, and platform teams on features that span team boundaries • Leverage AI-assisted development tools to accelerate delivery, applying the same review and quality bar to generated code as to anything else, and exercising judgment about where they help and where they don't • Participate in production support of the content tooling, lead investigations, write up post-mortems, and follow through on systemic fixes

• Implement well-scoped front-end features and UI changes in Angular (TypeScript, SCSS) under the guidance of senior engineers • Implement well-scoped back-end endpoints and changes against MySQL, working in PHP (Symfony + Doctrine ORM) on existing application code and in Go on newer services as the team's Go footprint expands • Investigate and fix bugs across the stack—reproduce the issue, identify the cause with help when needed, and ship the fix • Write unit tests for the code you ship and keep tests passing on the areas you touch • Participate in code reviews as both author and reviewer • Work with designers, product managers, and senior engineers to translate small user-facing requirements into shipped changes • Maintain documentation—READMEs, code comments, and onboarding notes—for the areas you work in • Use AI-assisted development tools to support learning and productivity, ensuring you understand and can defend every line of code you commit • Take on progressively larger and more independent scopes of work as you ramp on the codebase, supported by pairing and code walkthroughs with senior engineers

• own meaningful pieces of Epic's web application end-to-end—from Angular UI through PHP and Go services to MySQL • design and ship features that span the stack • partner with product, design, data, and infrastructure to land features well • mentor more junior engineers through code review and pair work • improve the developer experience of the codebases

• Develop creative concepts and produce longform YouTube content for U.S.-based parent and teacher audiences • Create story-driven video content that balances entertainment, education, and brand storytelling • Own end-to-end production and creative execution of a recurring YouTube content series • Research YouTube trends, creator formats, audience behaviors, and cultural moments relevant to Epic’s audience • Write or support scripting, storyboarding, interview structures, and content outlines • Manage or coordinate production workflows including pre-production, filming, editing, and post-production • Collaborate with internal stakeholders, freelancers, creators, editors, and external production partners • Ensure content reflects strong awareness of U.S. culture, parenting dynamics, humor, school environments, and online trends • Optimize videos for engagement metrics including watch time, audience retention, click-through rates, and subscriber growth • Bring fresh creative ideas, experimentation, and innovative storytelling approaches to Epic’s YouTube presence