Customer Representative

RepresentativeGeneralFull TimeRemoteMid LevelTeam 10,001+Since 1891H1B SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California | Nevada | Pennsylvania

Posted

5 days ago

Salary

$106.2K - $167.2K / year

Seniority

Mid Level

Bachelor Degree2 yrs expExperience acceptedEnglish

Job Description

Customer Representative

MSD

• Communicates product information in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs • Engages in informed discussions about products with HCP customers • Within select customer accounts, acts as primary point of contact for customer, meets with key customers/personnel • For select customer accounts/HCPs, coordinates with customer team to develop customer strategy • Shares learnings and best practices from one customer to help other customers meet their needs • Demonstrates a focus on better health outcomes • Provides input into resource allocation decisions across customers • Identifies and selects programs/services available in the library of resources to address customer needs • Influences beyond their specific geography or product area • Engages in all job responsibilities and activities with the highest standards of ethics and integrity

Job Requirements

  • Bachelor’s Degree with at least 2 years Sales experience or a minimum of high school diploma with at least 6 years of equivalent experience
  • Valid Driver's license
  • Willing to travel within the assigned territory to visit customers in-person and for national sales meetings/conferences
  • Minimum of two (2) years working in one or more of the following areas: account management or sales experience working with Infectious Disease customers
  • Preference for specialty sales experience across multiple specialty markets with a preference for launch experience
  • Experience in pharma, biotech or medical device sales
  • Demonstrated experience developing and executing plans for engaging customers and meeting customer needs
  • Demonstrated success in establishing, developing and maintaining relationships
  • Prior experience working in a highly regulated industry or environment where compliance to laws and policies is critical
  • Account experience working in complex hospital systems, teaching Institutions and community hospitals

Benefits

  • medical, dental, vision healthcare and other insurance benefits (for employee and family)
  • retirement benefits, including 401(k)
  • paid holidays, vacation, and compassionate and sick days

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