Workers Compensation Claims Supervisor

SupervisorGeneralFull TimeRemoteSeniorTeam 10,001+Since 2013H1B SponsorCompany SiteLinkedIn

Location

Florida

Posted

7 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Workers Compensation Claims Supervisor

Acrisure

• Lead, coach, and develop a team of approximately 4 to 6 workers' compensation claims professionals • Serve as the primary technical resource for escalated workers' compensation claim questions and complex claim strategy • Oversee claim handling activities to ensure compliance with company standards, client requirements, and applicable state regulations • Review complex claims involving compensability, coverage, litigation, reserving, settlements, and benefit determinations • Monitor team workloads, productivity, and claim quality while supporting timely claim resolution • Provide regular coaching, mentoring, and performance feedback to help develop adjusters and strengthen technical expertise • Approve claim settlements, reserve changes, and other claim decisions within established authority • Support litigation management, vendor oversight, and cost containment strategies to achieve quality claim outcomes • Ensure timely statutory filings, accurate documentation, and compliance with client handling instructions • Lead team meetings and establish accountability for operational goals and follow-up activities • Participate in recruiting, interviewing, onboarding, and developing claims professionals • Build strong relationships with clients, brokers, insureds, and internal leadership while supporting exceptional customer service • Participate in claim reviews, operational planning, and continuous improvement initiatives • Perform additional duties and projects as assigned.

Job Requirements

  • Extensive workers' compensation claims experience required
  • Demonstrated expertise handling complex workers' compensation claims, including litigation, reserving, settlements, and claim strategy required
  • Previous leadership, supervisory, or team lead experience strongly preferred
  • Strong knowledge of workers' compensation laws, regulations, and claims administration practices required
  • Ability to coach, mentor, and provide technical guidance to claims professionals
  • Experience overseeing claim quality, performance, and operational workflows beneficial
  • General liability or commercial auto claims experience considered an asset
  • Excellent communication, relationship-building, and problem-solving skills
  • Strong organizational skills with the ability to balance leadership responsibilities and technical claim oversight
  • Proficiency with Microsoft Office and claims management systems required
  • Ability to work effectively in a fully remote environment
  • Willingness to travel occasionally for team meetings, client visits, conferences, or business needs.

Benefits

  • Comprehensive medical insurance, dental insurance, and vision insurance
  • life and disability insurance
  • fertility benefits
  • wellness resources
  • paid sick time.
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • a complimentary Calm app subscription.
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • commuter benefits
  • employee discount programs.
  • Paid maternity leave and paid paternity leave (including for adoptive parents)
  • legal plan options
  • pet insurance coverage.

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