• Leads the timely and accurate submission of data calls and statistical data to state insurance departments, independent bureaus, statistical service agencies and other statutory and regulatory entities. • Reviews and interpret regulatory reporting requirements and / or changes and analyze the impact of such requirements. • Provides technical advice, research, training and awareness on regulatory reporting requirements to the Company’s internal team as well as to external Program Partners and Third-Party Administrators. • Determines regulatory reporting requirements for new product offerings and collaborate with the team to ensure required data elements are obtained. • Serves as a Liaison for reporting issues and inquiries from external regulatory parties as well as from the Company’s internal team. Analyze and create corrective actions accordingly. • Integrates data from multiple sources to produce required element reports, while analyzing, and reconciling the data. Investigate and resolve identified variances. • Becomes a champion of change, with an orientation toward refining manual processes and integrating technology. • Ensures detailed procedures for data calls, statistical reports, and all other processes are completed and updated. • Develop, train, evaluate and mentor staff. • Oversee allocation of staff assignments and facilitate cross training develop opportunities for the team. • Identifies opportunities for improvements and efficiencies. • Manage User Acceptance Testing “UAT” for the Statistical Reporting team. • Leads ad-hoc projects on an as needed basis. • Performs miscellaneous job-related duties as assigned. • Maintain organized and up to date files for all work products, materials, and resources associated with the Position. • Occasional travel may be required.

• Facilitate prior authorization request process • Manage day-to-day activities of authorization team • Monitor authorization requests inventory • Assist in reimbursement appeals process • Provide coaching and guidance to authorization team

• Manage day-to-day pharmacovigilance and drug safety activities, supporting your team to deliver quality outcomes • Supervising the day-to-day pharmacovigilance operations, ensuring timely and accurate reporting of adverse events • Collaborating with cross-functional teams, including clinical operations and regulatory affairs, to optimize pharmacovigilance processes • Ensuring compliance with global regulatory requirements and internal standard operating procedures for safety reporting • Managing safety data collection, analysis, and submission to regulatory authorities • Providing leadership and training to the pharmacovigilance team, ensuring adherence to best practices in safety monitoring

• Primarily responsible for assisting the Coding Manager within the Coding Department. • Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping and supervision responsibilities of team, providing technical expertise for coding content and functions within the department. • Analysis and assessment of data relating to coding. • Acts as an internal consultant providing essential quality reports, advice and improvement recommendations to management. • Identifies work flow issues and solutions, training needs, works special projects, resolves claim/account issues and technical problems.