• Play a critical role in transforming data into decision‑ready insights that drive business performance, portfolio management, and risk outcomes • Responsible for performing complex analyses to inform data‑driven decisions • Identify trends, evaluate performance, and develop recommendations to address key business challenges • Combine insurance domain knowledge, analytical expertise, and technical skills to extract actionable insights • Collaborate with partners across Claims, Product, Underwriting, Actuarial, Finance, and Technology to define problems and deliver solutions • Drive alignment effectively communicating insights, conclusions, and recommended actions to senior leadership • Build strong relationships to support adoption and execution of insights • Contribute to building and enhancing data pipelines, reporting frameworks, and analytical standards • Help establish consistent metric definitions, governance, and scalable analytics practices • Support the development of AI‑enabled and automated analytics capabilities • Provide guidance, mentorship, and coaching to junior analysts

• supports the Production team in meeting our regional or client goals • responsible for the ongoing analysis, tracking of KPIs, and interpretation of data • work closely with all Production team members across clients and regions • use data to determine strengths and opportunities for improvement in operations • develop and effectively communicate suggestions at client and regional levels • research, track, and monitor client or regional commitments, goals, and expectations • collect data from numerous sources, clean data, and analyze data to identify trends • provide team with actionable insights and analysis reports based on data to support decision-making efforts • monitor performance KPIs • respond promptly to inquiries

• Own HIPAA-compliant source-of-truth artifacts. Serve as the accountable owner for several Excel-based artifacts that govern Medicare claims business rules, edits, code sets, or requirements. • Maintain version control, change history, and documentation so these remain authoritative and audit-ready, and handle all content in accordance with HIPAA and CMS data-handling requirements. • Apply deep Medicare claims expertise. Act as the subject matter expert on CMS Medicare Part A (institutional, hospice, home health) and Part B (professional, outpatient, DME) claims processing, including how claims are edited, and use that expertise to evaluate the downstream impact of every proposed change. • Validate changes internally. Review and validate proposed updates to the spreadsheets before they go out, confirming they're accurate, internally consistent, and aligned with CMS policy and program requirements. • Identify discrepancies, edge cases, and ripple effects early. • Communicate changes externally. Be responsible for sharing validated changes with external stakeholders, including CMS counterparts, in a clear, well-documented, and timely way. • Maintain the narrative around what changed, why, and what it affects. • Bridge product and engineering. Partner closely with the Product Manager to translate policy and program needs into clear requirements, and work directly with Engineering leadership to ensure those requirements are understood, technically feasible, and implemented faithfully. • Surface tradeoffs and risks so decisions get made with the full picture. • Keep everyone aligned. Facilitate the flow of information across functions—reducing ambiguity, documenting decisions, and ensuring that policy, product, and engineering stay in sync as the work evolves.

• Coordinate the overall Solutions Design Process for client studies. • Review clinical trial protocols to identify solution needs and define study-specific eCOA designs. • Gather sponsor requirements and recommend Clario’s best design components to meet study needs. • Create and maintain design specifications ensuring consistency across data capture, delivery, and database structures. • Collaborate with Project Management, Data Management, Product, and Clinical Systems Translation & Licensing (CSTL) to align on requirements and data integrity. • Present solution designs during internal and external milestone meetings. • Support project scoping, change control, and testing processes as needed. • Contribute to product and process improvement initiatives. • Maintain organized documentation and support study tracking efforts.