Software that Powers the Service Economy
Business Solutions Scrum Master
Location
United States
Posted
5 days ago
Salary
$100K - $115K / year
Seniority
Senior
Job Description
Business Solutions Scrum Master
EverCommerce
• The Business Solutions Scrum Master serves as the agile delivery backbone for the Business Operations team • Design and facilitate sprint planning, daily standups, retrospectives, and backlog refinement sessions tailored to business operations workflows • Coach team members on agile mindset, ceremonies, and best practices without being dogmatic about any single methodology • Maintain a healthy, groomed backlog with clear acceptance criteria and priority ordering • Act as the primary intake point for new requests from internal stakeholders, triaging and prioritizing against existing commitments • Maintain full visibility of in-flight and queued work across the team; proactively surface capacity constraints • Own the team's project management tooling (e.g., Jira, Asana, Monday.com) — configuration, hygiene, and adoption • Serve as the liaison between Business Operations and partner teams across Finance, HR, Legal, and GTM functions • Identify and eliminate recurring inefficiencies through root cause analysis and process redesign • Build and maintain SOPs, runbooks, and process documentation for repeatable operational workflows
Job Requirements
- 3–5 years of experience in operations, program management, or agile delivery roles
- Demonstrated experience facilitating agile ceremonies (sprint planning, standups, retros, backlog refinement)
- Proficiency in project management and work tracking tools (Jira, Asana, Monday.com, or equivalent)
- Strong facilitation, communication, and stakeholder management skills
- Ability to manage ambiguity and adapt frameworks to non-technical environments
- Experience building and presenting delivery metrics and dashboards
Benefits
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
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