• A Program Director is responsible for the executive leadership, management, oversight, financial performance, and strategic growth of a large federal program or portfolio of programs. • This role provides leadership across delivery, customer engagement, operations, and business growth while overseeing cross-functional teams responsible for delivering modern digital services. • Own overall program performance, including technical delivery, contractual execution, financial health, staffing strategy, operational excellence, and customer satisfaction across one or more federal programs. • Manage all aspects of program performance, including technical, contractual, administrative, financial, and operational responsibilities across multiple projects and workstreams. • Own program P&L, including forecasting, revenue, utilization, gross margin, staffing plans, and overall business performance. • Serve as the executive relationship owner for senior government stakeholders, building trusted partnerships that strengthen customer satisfaction and long-term business growth. • Cultivate and maintain strong customer relationships to understand evolving mission needs, maximize customer satisfaction, and communicate program health and strategic direction. • Lead executive program reviews, governance, risk management, and strategic planning across delivery teams. • Partner with Product, Engineering, Design, User Research, Accessibility, Security, and Delivery leaders to ensure successful execution of customer outcomes. • Drive continuous improvement across people, process, and technology.

• A Program Director is responsible for the executive leadership, management, oversight, financial performance, and strategic growth of a large federal program or portfolio of programs. • This role provides leadership across delivery, customer engagement, operations, and business growth while overseeing cross-functional teams responsible for delivering modern digital services. • A Program Director exhibits strong leadership and influential skills to manage complex contractual, financial, technical, and operational responsibilities while ensuring exceptional customer outcomes. • This leader serves as a trusted advisor to government stakeholders, mentors delivery leaders, partners closely with Growth and Practice leadership, and drives continuous improvement across people, process, and technology. • Own overall program performance, including technical delivery, contractual execution, financial health, staffing strategy, operational excellence, and customer satisfaction across one or more federal programs. • Manage all aspects of program performance, including technical, contractual, administrative, financial, and operational responsibilities across multiple projects and workstreams. • Serve as the executive relationship owner for senior government stakeholders, building trusted partnerships that strengthen customer satisfaction and long-term business growth.

Title: Sr. Client Partner, Leave Coverage Program Location: New York, NY, US; Remote, US Job Description: About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. This role is part of Pinterest's FTE Leave Coverage Program — a full-time staffing model purpose-built to ensure uninterrupted client service and consistent business performance during periods of extended employee leave, including parental and medical absences. Each engagement offers genuine ownership of high-value client relationships, hands-on expertise across Pinterest's full-funnel advertising solutions, and direct contribution to the North America Enterprise organization. Hires join Pinterest as regular, full-time employees, fully embedded within their teams and client portfolios from day one, with assignments typically scoped for approximately 6 months and subject to extension based on business needs. As a Client Partner at Pinterest, you will serve as a strategic visionary, cultivating trusted relationships with top-tier clients through your deep expertise in full-funnel sales. By leveraging your nuanced understanding of client businesses, you will independently engage assigned customer accounts to promote Pinterest products effectively. Your primary responsibilities include meeting performance targets, developing new business, maintaining and expanding customer relationships, and resolving specific customer issues. By guiding clients’ efforts, you'll drive value for millions of Pinners seeking inspiration and action, forming strategic alliances both internally and externally. Success in this role depends on your ability to drive substantial revenue growth and spearhead a vision for long-term client success in a collaborative, dynamic environment. What you'll do: - Retain and grow partner relationships, ultimately driving Pinterest revenue. - Build strong relationships with clients, agencies, C-suite, and key stakeholders both internally and externally. - Demonstrate leadership and a deep understanding of client business goals and industry trends. - Develop tailored media strategies to drive adoption of Pinterest ads. - Position Pinterest as a key platform by highlighting ad performance and impact. - Identify and communicate new growth opportunities to expand client partnerships. - What we are looking for: - Proven experience building long-term partnerships and successful negotiations. - Performance based ad sales background (lower funnel experience), turning data into actionable next steps is preferred. - Experience working with executive-level business and marketing leaders. - Analytical thinker, skilled at turning data and trends into clear strategies for growth. - Track record of meeting revenue goals and fostering ongoing partnership growth. - Success working in fast-paced, collaborative, and high-performance environments. - Bachelor’s degree in Digital Media, SaaS Sales, or related field, or equivalent experience. - AI Enthusiast: Demonstrates a strong curiosity for and practical application of AI to improve productivity, streamline workflows, and elevate client communications, presentations, and recommendations. Uses AI thoughtfully across account strategy and sales motions to uncover insights, sharpen strategic narratives, and show up as a strong, trusted advisor while maintaining sound judgment and a high bar for quality. - In-Office Requirement Statement: - We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. - This role will need to travel for quarterly team on-sites and client engagements as needed. - Relocation Statement: - This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. - #LI-HYBRID #LI-VP1 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only $79,198—$163,055 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support. By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.

• Develop and own SentiLink’s learning and development strategy, identifying capability gaps and prioritizing learning initiatives that have measurable business impact. • Design, build, and continuously improve learning programs across the employee lifecycle, including company onboarding, department onboarding, fraud education, manager development, leadership development, and ongoing professional growth. • Partner with leaders across the business to understand capability needs and develop practical learning solutions that improve individual and organizational performance. • Design and facilitate engaging workshops, training sessions, and learning experiences for employees, managers, and leaders across the company. • Improve how employees access and share knowledge by helping build scalable learning resources, documentation, and self-service tools. • Measure the effectiveness of learning programs and use data and feedback to continuously improve outcomes. • Act as the primary owner for learning and development at SentiLink, balancing long-term strategy with hands-on execution.