Role Description The Senior Manager, Ship People & Culture (P&C) Operations provides day-to-day operational leadership for core HR functions onboard Mercy Ships vessels. Reporting directly to the Senior Director of Ship P&C Operations, this role ensures consistent, high-quality delivery of business-as-usual P&C services by supervising Ship P&C Directors and P&C Support Specialists and maintaining operational standards across both ships. This role is intentionally operational, not strategic. The Senior Manager is responsible for executing core HR practices, including: - Crew relations - Disciplinary processes - Policy application - Workforce administration - Coordination with ship leadership The Senior Manager partners with the Senior Director of Ship P&C Operations and the P&C Transformation Partner during organizational improvements, policy updates, and system rollouts. While the Senior Director leads strategy and transformation, the Senior Manager ensures that changes are implemented effectively and embedded into daily practice at the ship level. This role supports a multi-status workforce (volunteers and employees) within a faith-based, international NGO and acts as the operational bridge between shipboard P&C teams and shore-based leadership. Strong HR generalist expertise, sound judgment, and the ability to operate within a maritime-informed context are essential. The role must be based in either Africa or Europe so as to be close to the same time zone as our ships and on-ship teams and be willing to travel up to 40% of the year. *Compensation range for this position is $90,000- $95,000 **Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire. This is a full time, REMOTE position. Qualifications - Strong leadership and people management skills, with experience supervising managers and multi-location operational teams. (Required) - Demonstrated expertise in core HR/People operations, including case management, crew/employee relations, policy application, and day-to-day workforce administration. (Required) - Ability to lead within a multicultural, international, faith-based NGO environment. (Required) - Strong communication, collaboration, and conflict-resolution skills. (Required) - Ability to partner effectively on change initiatives, supporting adoption and implementation at the operational level rather than leading transformation design. (Required) - High cultural intelligence and emotional maturity; ability to navigate sensitive interpersonal situations with grace. (Required) - Familiarity with HRIS systems and process-oriented workflow management. (Required) - Ability to operate effectively within a maritime or remote-operating context, or to quickly develop working knowledge of shipboard environments and constraints. (Required) Requirements - Bachelor’s degree in Human Resources, Organizational Leadership, Business, or a related field. (Preferred) - 5–7 years of progressively responsible experience in HR, People Operations, and/or volunteer program management, with demonstrated competence in daily HR operations. (Required) - Strong leadership and people management skills, with demonstrated experience supervising Managers and multi-location or remote-working teams. (Required) - Experience in nonprofit, NGO, mission-based, international, or volunteer-reliant settings. (Preferred) - Experience in maritime, remote, or highly regulated operational environments. (Preferred) - Or equivalent combination of experience and education. - HR certification (SHRM-CP/SHRM-SCP, HRCI-PHR/SPHR, CIPD, etc.). (Preferred) - Training in conflict resolution, mediation, or cross-cultural leadership. (Preferred) Benefits - Opportunity to contribute to a mission with eternal significance. - Full-time, remote position. - Competitive compensation range.

Title: Contract Manager - Integrated Revenue Collection Services Location: London England GB Job Description: Hybrid About Indra Group UK & Ireland Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait. Its business model is based on a comprehensive range of proprietary products, with a high-value focus and with a high innovation component. In the 2025 financial year, Indra achieved revenue of €5.5 billion, 60,000+ employees, a local presence in 46 countries and business operations in over 140 countries. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enable us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centers, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role Overview We are seeking an experienced Senior Contract Manager to lead the contractual management of a major UK-based project with a local client, focused on ticketing and revenue collection services, managing complex commercial arrangements within a regulated public-sector environment. The role will be based in London and will operate locally with the project team, while functionally reporting to and being fully integrated within Indra’s Transport Contract Management team, managed from Madrid. Key Responsibilities - Lead and manage contracts related to revenue collection services and ticketing/fare systems, ensuring full compliance with contractual obligations and UK regulatory requirements. - Support the re-procurement process, including contract drafting, evaluation, and negotiation with suppliers. - Manage contract variations, amendments, and negotiations, ensuring all changes are robustly formalised. - Ensure alignment with contract governance standards, identifying and managing contractual risks and non-compliance. - Oversee commercial relationships with service providers, including operators of ticketing, fare collection, and associated systems. - Review contractual documentation in coordination with Legal and Procurement, providing guidance to project leadership. - Manage payment mechanisms, service performance regimes, SLAs, KPIs, and incentive/penalty frameworks. - Assess and manage claims, variations, and disputes arising during contract execution. - Develop and maintain contract management strategies and performance monitoring frameworks. - Monitor supplier performance and lead improvement plans to ensure service quality and compliance. - Ensure continuous alignment and reporting to the central Contract Management function in Madrid, following Indra standards, tools, and governance processes. Requirements - Minimum 7–10 years’ experience in contract management within complex service environments (transport, ticketing systems, ITS, or similar). - Bachelor’s Degree (or equivalent) in Engineering, Business Administration, Law, Quantity Surveying, or related discipline. - Proven experience in public procurement processes and contract management in the UK or similar regulated environments. - Experience in service-based contracts (preferably including ticketing, revenue collection, IT systems, or managed services). - Strong skills in claims management, contract administration, and commercial negotiation. - Experience defining and managing SLAs, KPIs, and performance-based contracts. - Excellent stakeholder management skills, particularly in multi-party environments (client, operator, suppliers). - Strong communication skills, including reporting and executive-level presentations. - Experience with contract management systems (e.g., CEMAR, ASITE, ACONEX or similar) is desirable. - Fluent English required; Spanish is a plus. Benefits - Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days). - Pension – 4% employee and 4% employer. - Private medical insurance (including dental & optical). - Life assurance. - Income protection. - Employee assistance programs. - Flexible/remote working options. - Charitable initiatives. - Social events (formal & informal). - Learning and development programs. - Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.

Title: Nurse Case Manager Location: Virtual Tamil Nādu India Remote Type: Regular Category: Consulting Job Description: Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Medical Nurse Consultant: The Nurse Consultant functions as a member of our Clinical Center of Excellence and serves as a clinical consult nurse to our non-clinical disability claim examiners. This role provides clinical expertise and guidance to claim examiners as they manage short- and long-term disability claims. Using MD Guidelines, which is the gold standard in clinical guidelines in this industry, the Nurse Consultant facilitates medically sound decisions and case navigation strategies thus ensuring disability claims are adjudicated appropriately and employees returning to work within medically reasonable time frames. You will - Serve as primary clinical resource on a team of claim examiner managing medical disability and accommodation cases. - Provide consultation, feedback, and charting to assist claim examiners on understanding functional impairment related to employees’ jobs with an emphasis on returning medically able individuals back to work. - Consults on medical claims within their scope of licensure and clinical expertise. - Ability to clearly communicate claim decisions and contract language verbally and in written correspondence - Excellent analytical, problem solving, and communication skills (verbal & written) essential Education and Experience: - Registered Nurse, Nurse Practitioner, or comparable license with experience, with working knowledge of disability, client processes, and case management. - Minimum of 3 years clinical with preferred in occupational health field. - Preferred experience in disability claims management or Workers Compensation claim management. - Dedicated to providing high quality customer service, using diplomacy, patient advocacy, and professional competency. - Interested in working with a committed group of like-minded clinicians and leaders who are kind and care about one another as well as the health and well-being of our customers and employees. - Must show evidence of appropriate degree - Work Experience of 4 years + - Ability to work evening/night shifts - Minimum of 3 years clinical with preferred in occupational health field. - Regulatory and Compliance experience a plus Alight requires all virtual interviews to be conducted on video. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Role Description The Process Innovation Manager will lead company-wide efforts to document critical business processes, identify bottlenecks and inefficiencies, and implement sustainable, scalable improvements. This role drives continuous improvement, operational excellence, and process innovation across manufacturing and business operations. The Process Innovation Manager will focus on optimizing workflows, leveraging new technologies, and enhancing productivity, quality, and cost performance. Qualifications - Bachelor’s degree in engineering, Operations Management, Industrial Engineering, or related field preferred; equivalent experience considered. - 5+ years’ experience in Sales Operations or supply chain related roles. - 5+ years’ experience in Lean Manufacturing, process optimization and continuous improvement. - Experience in manufacturing environment preferred. - Expert business acumen in manufacturing, supply chain, inventory management, and general business process. - Proven success leading cross functional teams to develop optimized processes. - Experience managing numerous project initiatives simultaneously, instilling a high level of accountability and progress. - Experience in establishing KPIs and performance targets, and implementing predictive KPIs to assure process adherence. - AI development and application experience a strong plus. Requirements - Lifting requirements up to 15 pounds. - Requires sitting for periods of time. - Requires travel using all modes of transportation. - Requires a valid passport. Work Environment - Remote position requiring periodic travel to office locations in U.S. and Canada and CM locations. - May perform some project work on the production floor. Our Minnesota facility includes a manufacturing environment. - Moderate noise level. - Machinery operation requires the use of safety equipment to include but not limited to; safety glasses, hearing protection, wrist and shoe straps, and ESD smock. - Loose fitting clothing and jewelry are not permitted. - No food is allowed in the manufacturing area. - No cell phone use allowed in manufacturing area unless approved by management. Benefits - Comprehensive benefits package including competitive health, dental and vision insurance plans. - Company-paid Employee Life, AD&D, and Short-term Disability. - 401(k) with employer matching. - 10 paid holidays and paid time off (PTO) to support work-life balance. - Access to Voluntary Life for you and your eligible dependents. - Long-term Disability, flex spending, and health savings accounts.