• Make consistent outbound calls to new business prospects. • Build, refresh, and work targeted prospect lists across both courier brands. • Uncover pain points around delivery, fulfilment, logistics, storage, and service reliability. • Ask the right questions, qualify the opportunity, and capture the commercial detail that matters. • Book appointments, generate quote requests, and create sales-ready handovers for the BDM team. • Keep CRM records accurate, complete, and updated the same day. • Follow up quickly, professionally, and persistently so warm opportunities do not go cold.

• Conduct high-volume outbound prospecting through phone, email, and LinkedIn • Book qualified meetings with C-level executives and key decision-makers • Qualify inbound leads and identify new business opportunities • Build relationships with prospective customers and uncover their business needs • Collaborate closely with Sales Executives to generate pipeline • Consistently meet and exceed activity and performance goals

• Represent Cordance’s portfolio of products and services, using strong product knowledge and research to articulate how our solutions address customer needs. • Focus primarily on new logo acquisition through inbound and outbound prospecting. (Installed base expansion may occur occasionally as needed.) • Generate leads and build relationships by nurturing prospects and developing early-stage sales opportunities. Respond rapidly to inbound inquiries (“speed to lead”). • Conduct high-quality, high-volume outreach (70–90 activities per day) through calls, emails, video, and social media. • The goal is to increase call volume to ~1,200 calls per month by Q1. • Qualify prospects through research and discovery to ensure a strong fit for Cordance solutions. Identify opportunities to return unqualified leads to marketing for further nurturing. • Schedule discovery meetings or demos with qualified prospects for assigned Account Executives. • Utilize CRM (HubSpot), sales engagement tools, and data platforms (ZoomInfo) to track activities, log insights, and manage follow-ups. • Collaborate closely with SDR leadership and Account Executives to develop and execute targeted prospecting strategies for assigned territories or accounts. • Meet or exceed individual activity, qualification, and pipeline-generation goals. • Share feedback, trends, and messaging insights with peers and leadership to continuously improve team performance.

• Promote team training, whether on an ad-hoc basis at project kickoff or when a new employee joins the company, or on an ongoing basis; • Responsible for supervising sales and prospecting areas; • Monitor the team's daily results and other activities through the CRM; • Conduct monthly reviews of calls and meetings to improve performance; • Identify areas for improvement in individual and team plans; • Support team engagement, contributing to a healthy work environment; • Lead alignment meetings, analyzing and presenting daily deliverables; • Develop work strategies focused on achieving team results; • Track indicators such as number of meetings and conversion rate.