Role Description The Senior Specialist, Quality Assurance is accountable for the quality, consistency, and accessibility of all learning products released by Sales Performance Solutions. This includes ensuring that eLearning modules, LMS configurations, multi-format content sets, and print-ready files meet functional, brand, accessibility, and user experience standards before publication. You will own the execution of structured quality assurance workflows across digital and physical learning assets, producing documented test records, defect logs, compliance reports, and release recommendations that enable informed go-live decisions. You will design and implement AI-augmented QA workflows that expand coverage and reduce manual effort, maintain the QA standards library, coordinate user acceptance testing, and provide accurate visibility into QA workstream status, capacity, and delivery timelines. Qualifications - Functional testing across eLearning, LMS, PDF, and presentation formats - Cross-document content review and discrepancy resolution - Contextual US English proficiency in professional training content - Process documentation for operational handoff - Administrative project coordination in a QA context Requirements - 3+ years in a QA, content operations, or learning technology role with direct accountability for functional testing and documented defect resolution in a digital learning or multi-format content environment - Demonstrated experience executing cross-document or cross-asset consistency reviews across multiple content formats including eLearning, presentation materials, workbooks, and facilitator guides - Demonstrated experience developing or operating AI-assisted workflows for content review, testing, or production tasks - Demonstrated experience producing and maintaining structured QA documentation including test plans, defect logs, and process guides - Experience working in a remote, cross-cultural team environment - Demonstrated written communication proficiency in US English Benefits - Access to world-class training and development - Competitive pay and benefits - Recognition and celebration of great results - Supportive work environment with teammates who have your back