• Ensure the excellence and reliability of software products through the planning, development, and execution of advanced testing strategies • Lead automation initiatives and the continuous improvement of QA processes • Provide mentorship and technical support to the team • Ensure that all products meet the highest quality standards

• Build strong relationships with all critical partners to improve quality and business outcomes. • Provide manufacturing consultation to external suppliers. • Apply industry common Advanced Product Quality Planning (APQP) processes. • Embrace continuous improvement in the external supply base. • Conduct external supplier audits to support supplier performance improvement. • Ensure resolution of external supplier related quality challenges by leading root cause analysis.

• Conduct functional and non-functional manual testing of our web applications to identify defects and inconsistencies • Perform root cause analysis of the issues, report and track them • Contribute to prevention strategy of the identified issues • Create and improve test documentation to facilitate the testing process • Collaborate with the team and stakeholders on quality improvement, issue resolving and requirements refinement • Provide clear and non-ambiguous reporting on tasks progress, notifying about obstacles in a timely manner • Readiness to pair testing and knowledge share with other members of the QA team, fostering a culture of quality and continuous improvement

**ABOUT BETTER IMPACT** **Our mission is simple: better volunteerism, stronger communities. **Better Impact provides software that helps nonprofits, government agencies, healthcare organizations, and companies recruit, schedule, communicate with, and track volunteers and their impact.We advance volunteerism by equipping the professionals who make it happen with the technology, benchmarks, and community they need to run effective volunteer programs. Today, our products support more than 85,000 organizations, millions of volunteers, and over 600 million volunteer hours across the nonprofit, public, healthcare, and corporate sectors. Our vision is a world where volunteerism is recognized, resourced, and respected in every community. We are a growing, private-equity-backed business focused on meaningful work **WHAT YOU'LL DO** Design a quality strategy that works across .NET, PHP, and Node and TypeScript. You're not bringing a single-stack playbook. You're defining an approach to quality that holds up across a portfolio of different systems. Build the automation layer. API and end-to-end test coverage, integrated into each platform's delivery pipeline, with agentic and AI-driven tooling brought in deliberately so coverage scales without adding headcount for every new surface. Define and own the quality gates across all products. No ticket exits development without a clear testing designation. Nothing ships to production without documented evidence that tests passed on an environment that genuinely mirrors production, same stack and same configuration. You own the standard, and you own sign-off on environment parity. Own regression protection through various legacy technology modernization eforts. Build the safety net that lets engineering re-platform aggressively without silently breaking customer-facing behavior. This is the difference between a modernization that ships and one that stalls under fear of breaking things. Embed quality into each development teams delivery cycle rather than bolting it on at the end. You'll partner with engineering leadership across platforms and with product owners, and make quality a discipline teams rely on rather than a checkpoint they route around.