• Operational delivery: Fully and satisfactorily complete all of the tasks and duties on site as defined within the published procedures, policies, instructions, manuals, guides. • Act as the first point of contact for security-related matters. • Access control management incl. assigning and removing access, preventing and detecting unauthorized entry. • Badge issuance and administration (creation, distribution, inventory). • Alarm monitoring and response. • Visitors'/vendors' escorting. • Asset protection and prevention of loss and waste. • Issuance, control and management of keys. • Customer service/ provide assistance to employees and visitors in a courteous and professional manner. • CCTV monitoring. • To report, record and respond to incidents, accidents, H&S matters, and emergency situation. • To carry out various checks and patrols to promote safe and secure environment. • To support reception team after hours (incl. visitor management). • Provide assistance at functions/events. • Complete training relevant to the site and possess good working knowledge to fulfil the duties/task (i.e. knowledge of Lenel, RightCrowd, fire control system). • Address knowledge gaps to the line management. • Provide a service level that as a minimum meets the contracted Key Performance Indictors. • Assist team members in managing day to day delivery of security services. • Look out for, act upon and/or report (potential) issue to the relevant party. • Wear the uniform correctly at all times; maintain a high level of personal presentation. • Demonstrate the core brand values and culture of Securitas and Amazon. • Administration: Complete accurate, detailed entries, logs, reports etc. • Assist team and management members with ad-hoc requests (i.e. compiling reports, provide administrative support). • Collaboration: Support and maintain close lines of communication between the reception, security and management team • Continuous improvement: Proactively refer to and review the published instructions (incl. policy, procedure), thus familiarising oneself with any changes and to suggest changes that can proactively improve or enhance the level of service.

• Own the post-sales relationship for assigned customers, ensuring successful onboarding, adoption, and value realization. • Serve as the primary customer contact, providing guidance, strategy, and best practices to maximize platform impact. • Partner with technical and operational teams to translate customer goals into measurable outcomes. • Proactively identify risks to customer success and develop mitigation strategies. • Collaborate with internal teams—including Product, Sales, and Engineering—to champion customer needs and feedback. • Lead customer business reviews, demonstrating ROI and strategic alignment. • Develop a deep understanding of each customer’s cybersecurity objectives, operational workflows, and maturity level. • Drive renewals and expansion opportunities by ensuring customer satisfaction and long-term engagement.

• Set the security standards and guardrails for the AI platform. • Define the principles, reference architectures, and policy-as-code that all AI tooling at DraftKings adheres to, so that many teams can build agents and workflows while still meeting a consistent security bar. • Focus on specifying the environment, infrastructure, and authentication methods agents rely on, rather than reviewing every individual implementation. • Review and build the architecture of AI gateways and tooling. • Provide security review, sign-off, and possibly pair on implementation of these systems, and the systems that they interface with. • Make the security review process scale. • Streamline how AI services move through InfoSec review on their way to production, so the bar stays high but does not become the bottleneck. • Reduce AI-driven security noise. • Partner with platform and detection teams on telemetry (tool-call metrics, auditing agents over that data) and on lightweight controls like standardized system prompts that cut unnecessary investigations without slowing engineers down. • Drive remediation efforts of complex, cross-functional security issues. When relevant, you’ll be called into investigations to assist. • Coach and raise the bar. Mentor security and platform engineers, lead technical and SME discussions on AI security, and elevate the team's overall capability in this space.

• Own Dynata's enterprise security strategy — define the roadmap, prioritize investment, and align security controls with business objectives across cloud, corporate applications, and data platforms. • Establish and maintain a Zero Trust security architecture spanning AWS, Azure, and GCP environments. • Oversee threat intelligence, vulnerability management, and incident response programs. • Manage Dynata's Security Operations Center (SOC) — including 24/7 monitoring coverage, alert triage, escalation protocols, and continuous improvement of detection and response capabilities.