• Own the post-sales relationship for assigned customers, ensuring successful onboarding, adoption, and value realization. • Serve as the primary customer contact, providing guidance, strategy, and best practices to maximize platform impact. • Partner with technical and operational teams to translate customer goals into measurable outcomes. • Proactively identify risks to customer success and develop mitigation strategies. • Collaborate with internal teams—including Product, Sales, and Engineering—to champion customer needs and feedback. • Lead customer business reviews, demonstrating ROI and strategic alignment. • Develop a deep understanding of each customer’s cybersecurity objectives, operational workflows, and maturity level. • Drive renewals and expansion opportunities by ensuring customer satisfaction and long-term engagement.

• Set the security standards and guardrails for the AI platform. • Define the principles, reference architectures, and policy-as-code that all AI tooling at DraftKings adheres to, so that many teams can build agents and workflows while still meeting a consistent security bar. • Focus on specifying the environment, infrastructure, and authentication methods agents rely on, rather than reviewing every individual implementation. • Review and build the architecture of AI gateways and tooling. • Provide security review, sign-off, and possibly pair on implementation of these systems, and the systems that they interface with. • Make the security review process scale. • Streamline how AI services move through InfoSec review on their way to production, so the bar stays high but does not become the bottleneck. • Reduce AI-driven security noise. • Partner with platform and detection teams on telemetry (tool-call metrics, auditing agents over that data) and on lightweight controls like standardized system prompts that cut unnecessary investigations without slowing engineers down. • Drive remediation efforts of complex, cross-functional security issues. When relevant, you’ll be called into investigations to assist. • Coach and raise the bar. Mentor security and platform engineers, lead technical and SME discussions on AI security, and elevate the team's overall capability in this space.

• Own Dynata's enterprise security strategy — define the roadmap, prioritize investment, and align security controls with business objectives across cloud, corporate applications, and data platforms. • Establish and maintain a Zero Trust security architecture spanning AWS, Azure, and GCP environments. • Oversee threat intelligence, vulnerability management, and incident response programs. • Manage Dynata's Security Operations Center (SOC) — including 24/7 monitoring coverage, alert triage, escalation protocols, and continuous improvement of detection and response capabilities.

• Act as strategic bridge between technical security controls and enterprise compliance • Automate, design, configure, and sustain scalable IRM capabilities • Translate regulatory, risk, audit, and compliance requirements into platform configurations • Monitor and evaluate control, regulatory, and security processes • Collaborate with compliance, security, and risk professionals on related projects • Develop and administer training and awareness campaigns • Facilitate incoming audits and assessments • Participate in the development of policies, standards, controls, and procedures