Home Depot is a Fortune 500 company and the world's largest specialty retailer of home-improvement products. Founded in 1978 with its first two stores in Atlant
Multi Asset Protection Manager
Location
South Carolina
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Multi Asset Protection Manager
Home Depot
• Teach, coach, and train associates to ensure the effective execution of core Asset Protection initiatives • Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs • Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives • Ensure stores are driving a safety culture by promoting safety initiatives • Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives • Build relations and engage with Government Relations and Law Enforcement for localized support • Perform timely entry of internal cases into the case management system in accordance with AP Policy • Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions • Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT) • Daily, weekly, and monthly review of business practices, exception base reporting, theft portal, and AP Performance Hub • Review and analyze shrink performance within the district and by store location • Make hiring decisions and take disciplinary action including termination • Conduct performance reviews, utilize performance management to address performance opportunities. • Coach and train associates on proper safety behaviors and environmental/regulatory processes.
Job Requirements
- Must be 18 years of age or older
- Must be legally permitted to work in the United States
- Working knowledge of Microsoft Office Suite
- Working knowledge of presentation software (e.g., Microsoft PowerPoint)
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Excellent written and verbal communication skills
- Licensure/certification to comply and requirement that varies by location
- 3+ years of multi-unit retail AP experience
- Lead a team with a focus of external/internal theft
- Conducting internal investigations to include interviews
- Organized Retail Crime elements and law enforcement partnerships
- Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception-Based Reporting)
- LPC/LPQ Certification
- Be able to work a flexible retail schedule, position includes supporting multi-store locations.
Benefits
- Comfortable indoor working environment
- Opportunity for career advancement
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