Flowers Foods

Title: Accounts Manager Location: REMOTE, MN, US Workplace: MN- REMOTE Department: Other Job Description: FRESH. FORWARD. FLOWERS. Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community. Full-time employees are offered the following benefits: - Comprehensive health and medical benefits - 401(k) Retirement savings plan - Professional growth and leadership training - Paid vacation, holidays, and parental leave Benefits may vary depending on your work location. Bringing Home the Dough The Accounts Manager is responsbile for developing and managing strategic customer relationships within the CPG industry ot drive profitable revenue growth, increase market share, and ensure exceptional customer satisfaction. This role serves as the primary point of contact for assigned retail, grocery, foodservice, or distributor accounts. The Accounts Manager collaborates cross-functionally with work groups and other departments to execute customer business plans. Rising to the Challenge: Position Responsibilities • Communicate customer sales related information between plants and retail stores. • Work with plants on specific plans and reporting that benefit their sales areas. • Visit stores to determine execution levels on programs. • Report on sales to plants, upcoming display information, and upcoming store and bread rack reset information. • Meet with retail store management to discuss previous period results and look ahead at cur-rent and upcoming periods. • Prepare/Collect proper DSD forms for price changes, promotions, new items, etc. • Distribute newly published price sheets to plants for HHC pricing accuracy. • Spend time in the market with a Key Accounts Director from one or more of the plants. • Meet with DSD department to confirm pricing on upcoming features. • Prepare a feature confirmation report for all upcoming period features in retail stores. • Contact category manager to discuss opportunities relating to our business. • Prepare promotional sales planner for retail stores for the purpose of giving them an advance review of our anticipated features. • Contact regional SVP for discussion on sales plans for future promotions and specific events relative to business with retail stores. • Attend meetings with National Accounts teams. • Practice and comply with all Company policies and procedures (EEO, Harassment, Safety, Sarbanes Oxley, etc.) • Perform other duties which are deemed by management to be an integral part of the job, in-cluding but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures. Knead to Know: Preferred Qualifications - Minimum of 2 years' experience in sales/marketing. - Ability to travel 50% and overnight as needed Additional Ingredients: Essential Job Requirements - Bachelors Degree in Business Administration, Marketing, Sales, Supply Chain, or a related field - Masters of Business Administration preferred Salary Range- 82700 -85000 We offer a competitive salary up to $85k and an excellent total rewards package. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview. EEO Statement Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

• Communicate customer sales related information between plants and retail stores. • Work with plants on specific plans and reporting that benefit their sales areas. • Visit stores to determine execution levels on programs. • Report on sales to plants, upcoming display information, and upcoming store and bread rack reset information. • Meet with retail store management to discuss previous period results and look ahead at current and upcoming periods. • Prepare/Collect proper DSD forms for price changes, promotions, new items, etc. • Distribute newly published price sheets to plants for HHC pricing accuracy. • Spend time in the market with a Key Accounts Director from one or more of the plants. • Meet with DSD department to confirm pricing on upcoming features. • Prepare a feature confirmation report for all upcoming period features in retail stores. • Contact category manager to discuss opportunities relating to our business. • Prepare promotional sales planner for retail stores for the purpose of giving them an advance review of our anticipated features. • Contact regional SVP for discussion on sales plans for future promotions and specific events relative to business with retail stores. • Attend meetings with National Accounts teams. • Practice and comply with all Company policies and procedures (EEO, Harassment, Safety, Sarbanes Oxley, etc.) • Perform other duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.

• Promotes a customer-centered culture that strives to exceed customer needs, requirements, and expectations • Develops and manages customer relationships within all levels of assigned retailers, buyers, and key decision makers; contribute to customer strategy ensuring local Flowers business objectives are achieved • Partners with the BU/Brand Teams and Marketing to understand trends and consumer preferences and direct account strategy to maximize potential • Works with the VP of Regional Accounts and the Brand Teams to Develop a Sales Plan that delivers Flowers sales and margin objectives within the Trade Promotion Management and accrual funding structure • Partners internally with various other departments to properly plan, communicate and ensure excellent distributions by Flowers various distribution departments • Achieves/exceeds all established key sales measures and targets • Contributes to the development of the Annual Operating Plan (AOP) • Ensures open and effective lines of communication and collaboration with VP of Sales, supporting Regional Operations team, BU/Brand Teams, Marketing, Supply Chain, and other functions to achieve enterprise goals • Fosters an environment that engages and educates the regional team with responsibility and the tools to achieve goals at region and building level • Leads, coaches, and supports the retail team. • Builds and develops a high-performing sales leadership team at the regional level and builds regional culture to ensure high performance results • Ensures compliance with all company policies and procedures (EEO, Sexual Harassment, Sarbanes – Oxley, Safety, etc.) • Performs other duties which are deemed to be an integral part of the position, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies, and procedures

• Contributes to and operationalizes the strategy to shift threat detection capabilities left, confronting attackers earlier in their operations. • Maintains situational awareness of suspicious/malicious cybersecurity events throughout the Flowers Foods environment. • Operates as a key component of the Flowers Foods CSIRT by owning the incident responder role during cybersecurity incident and wargame exercises. • Contributes to, maintains, and executes the procedures key to the success of Cyber Defensive Operations at Flowers Foods. • Partners with the Engineering and Architecture and Cyber Threat Intelligence teams to translate operational challenges and opportunities into actionable defensive improvements. • Perform other duties which are deemed by management to be an integral part of the job, including, but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.

• Promote a customer-centered culture that strives to exceed customer needs, requirements, and expectations • Develop and manage customer relationship with buyers and key decision makers; contribute to customer strategy ensuring local Flowers business objectives are achieved • Partner with BUs and Marketing to understand trends and consumer preferences and deploy account strategy to maximize potential • Develop a Customer Sales Plan that delivers Flowers sales and margin objectives within the Trade Promotion Management funding structure • Partner with Regional VPs from DSD sales and Market VPs to ensure alignment and plan for excellent execution by Flowers distributor partners • Achieve/exceed all established key sales measures and targets • Ensure compliance with all company policies and procedures (EEO, Sexual Harassment, Sarbanes – Oxley, Safety, etc.)

• Conduct in-depth analysis of data to identify trends, patterns and opportunities in data quality, leveraging the use of AI capabilities • Facilitate cross-functional collaboration and implement the required data quality monitoring tools and processes • Work closely with business functions to define the roles needed to help establish a Data Management Governance team • Assist in promoting effective use of standards for data management and governance • Engage in Data Governance working sessions with business functions and IT to support governance standards, practices and workflows • Lead the Data Architecture reviews with Data Engineering teams, setting and reviewing standards • Develop data quality standards, business requirements, data cataloging, data dictionaries, data lineage, and definition of KPIs for Master Data Domains, Transactional Data, and Business Metrics • Resolve cross-functional issues raised by Data Stewards, Data Quality Leads, Data Custodians, and Regions / Functions and escalate to D&A Leadership when necessary • Participate in change management to communicate data management solutions, develop training approach and materials, and facilitate adoption of data management standards and tools • Coordinate with Business Data Stewards and the IT function to ensure identified data issues are resolved in a timely and effective manner • Collaborate with team and other project leaders to develop data management strategic and operation plans including prioritization and coordination of future initiatives • Develop business acumen across functions to translate business needs to D&A development teams • Review and test solutions built to ensure they conform to requirements • Assist in exploring AI to identify data quality opportunities, including but not limited to validating datasets, collaborating with data scientists and engineers, implementing monitoring tools to detect anomalies, supporting AI governance in documentation, lineage tracking and compliance checks

• Support the annual/monthly planning and reporting cycles for the indirect towers that address inflation/deflation and productivity offsets impacting the respective categories for planning purposes. • Create, maintain, and distribute all agreed upon indirect towers reports and trackers. • Develop analyses and provide insights for Indirect towers and category strategies to address growth, productivity, risk management and continuous improvement and development.

• Collaborate with sales to develop data-driven category recommendations that strengthen retailer partnerships and drive joint growth • Lead the development and execution of category strategies to drive growth for Flowers Foods brands and the customer, including assortment optimization, shelf space planning, and merchandising recommendations. • Play an integral role in developing tailored customer selling stories for Publix and Ahold-Delhaize, leveraging POS and shopper data to support line reviews and ad hoc requests. • Deliver integrated consumer, category, and market insights to inform your customers of strategic decisions and in-store execution. • Analyze syndicated data (e.g., Circana, Nielsen), panel data, and retailer-specific systems to identify growth opportunities, category performance drivers, and risks. • Create compelling, data-driven storytelling using tools such as Power BI, Excel, and planogram software to influence leadership. • Generate regular reporting and dashboards to monitor business performance, highlight risks, and surface incremental opportunities. • Build strong relationships with your retail partners, serving as a trusted advisor and category thought leader on shopper trends, competitive dynamics, and macro food trends. • Develop clear, concise, and impactful presentations that translate complex data into insights and drive collaborative decision-making with the customer.

• Provide technical pre-sales and post-sales support for DSD handheld and printer systems, ensuring solutions align with customer needs and sales initiatives. • Serve as a technical liaison between Sales, IT, Operations, and customers to support solution design, system integration, and deployment efforts. • Conduct product demonstrations, technical presentations, and solution walkthroughs to support sales opportunities and customer engagement. • Support system configuration, installation, troubleshooting, maintenance, and upgrades for handheld devices, printers, and related sales technologies. • Assist with inventory management and lifecycle tracking of sales-related handheld and printer equipment. • Provide customer-facing technical support, including issue resolution, system optimization, and user guidance as needed. • Support internet, phone, and connectivity systems within warehouse and selected plant locations as they relate to sales operations. • Utilize SAP, BI, and related systems for research, reporting, and technical analysis to support sales and operational decisions. • Deliver training and knowledge transfer to sales teams, customers, and internal stakeholders on system functionality and best practices. • Ensure all activities comply with company policies and procedures, including EEO, Harassment, Safety, Sarbanes-Oxley, and quality standards.

FRESH. FORWARD. FLOWERS. Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community. Full-time employees are offered the following benefits: - Comprehensive health and medical benefits - 401(k) Retirement savings plan - Professional growth and leadership training - Paid vacation, holidays, and parental leave Benefits may vary depending on your work location. Bringing Home the Dough The IT Cloud Engineer/Architect is responsible for deployment, administration, monitoring and support for Microsoft Azure, Power Automate, Teams/SharePoint and all other Office 365 services as well as any other duties assigned by IT management, with a strong focus on Office 365 services. Position requires an incumbent with strong problem solving and analytical skills along with a fierce curiosity. Position requires a collaborator who can help build a sense of trust and rapport, leading to a comfortable & effective workplace. Rising to the Challenge: Position Responsibilities Responsibilities include, but are not limited to: • Manage, develop, design, deploy, and monitor all Flowers’ Azure infrastructure services, Azure, environments, Azure automation services, and Azure technology requirements, including 3rd part. • Support design and implementation of processes and procedures for all Power Automate services • Support and Monitor all Flowers Power Automate services for performance, resource availability and cost, including Power BI, Powerapps, Flow, Premium Capacity and Common Data Services. as well as monitoring and maintaining Power Automate licenses ensuring adherence to licensing requirements. e • Support development, deployment and adherence of a Power Automate governance plan • Support all 3rd party connectors including any requirements for connections to on-premise or Cloud data sources • Teams / SharePoint Online Development and Administration • Work with users at all levels to develop technical architecture and designs for scalable enterprise SharePoint Online solutions • Monitor / Validate all allowed domains, guest accounts and external sharing links for sites and services • Design solutions based on established patterns and best practices around Content Management, Records Management, User Adoption, Governance, Change Management, external access • Support Integration with 3rd party applications • Develop and maintain a Flowers end user training program for existing and new functionality • Monitor, maintain, and support any Office 365 issues, storages, licenses – including renewal – and administrative tasks. Monitor all Flowers Office 365 service health, report on any incidents or advisories that impact Flowers services • Work with security to develop and support DLP and AIP policies and tags • Manage external Domain services including DNS, Webhosting and migration • Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems • Manage all cloud-based information technology products and services to ensure high levels or performance and availability to the end users of the organization. • Provide on-call/after-hours support as needed to support functions escalated by IT Service Center. • Perform special projects and related tasks as requested • Assist in the management and development of projects when requested • Subscribe to and advocate core department standards and methodologies including Systems Development Life Cycle (SDLC), IT Infrastructure Library (ITIL), IT General Controls (ITGC), basic project management, and general IT policies & procedures • Work with vendors and outside resources to support all Cloud based solutions and to insure adherence to Flowers standards. • Work with users at all levels to ensure timely response and solutions to issues or inquiries. • Manage vendors to ensure SLAs and MSAs are met and followed. • Stay abreast of current and future application functions and updates • Adhere to the policies and procedures set forth by the Information Technology department • Practice and comply with all company policies and procedures (EEO, Sexual Harassment, Sarbanes – Oxley, Safety, etc.). • Perform other duties deemed by management to be an integral part of the job, including, but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures Knead to Know: Preferred Qualifications • Knowledge and experience in the majority of Technical functions described above; • Strong practical experience in the use of PowerShell; • Experience with the development of an end user training program; • Domain and DNS management; and • Networking experience is a plus Additional Ingredients: Essential Job Requirements • Bachelor’s degree in computer science, Engineering, or related field preferred. • Microsoft certifications including Azure Fundamentals & Administration Salary Range- $90,000 - $105,000 We offer a competitive salary and an excellent total rewards package. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview. EEO Statement Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position. Equivalent combination of education, experience, and skills may supplement above minimum job requirements. If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to Joanie Stringer at Joanie.Stringer@flocorp.com or (1) 229 9772697.