Role Description At Horace Mann, we understand that even a minor auto accident can be a major disruption for our customers. As an Express Specialist – Auto, you'll be the first point of contact for customers experiencing non-injury auto claims, helping them navigate the claims process with confidence, compassion, and exceptional service. Whether you're beginning your claims career or bringing transferable customer service experience, this role provides an excellent opportunity to build your insurance knowledge while learning the fundamentals of auto claims handling in a collaborative and supportive environment. Key Responsibilities - Claims Investigation & Resolution - Investigate non-injury first-party physical damage claims by verifying coverage, determining liability, and evaluating the scope of damages. - Evaluate claims to determine appropriate settlement values while adhering to company claims handling standards and state regulations. - Handle low-complexity physical damage claims, tasks, and documentation efficiently and accurately. - Verify the appropriate estimate channel, rental eligibility, and payment requirements for assigned claims. - Monitor and confirm invoicing for total loss claims when applicable. - Process payments and claim correspondence in a timely manner. - Customer Experience - Serve as the primary point of contact for customers throughout the claims process. - Provide proactive, transparent, and timely communication to customers and other involved parties. - Deliver an extraordinary customer experience by demonstrating empathy, professionalism, and ownership of each claim. - Operate effectively in a fast-paced, customer-focused environment while utilizing claims systems and telephony technology. - Claims Quality & Collaboration - Complete timely investigations to identify opportunities for referral to Special Investigations, Total Loss, or other business areas when appropriate. - If assigned to the Total Loss team, process claims and respond to inquiries through the Total Loss phone queue. - Collaborate with internal business partners to ensure timely and accurate claim resolution. - Maintain compliance with company best claim practices and applicable state regulations. Qualifications - Required - High School Diploma or GED. - No prior claims experience required—we'll provide the training you need to be successful. - Strong verbal and written communication skills. - Excellent customer service and problem-solving abilities. - Ability to obtain and maintain required state adjuster licenses within the required timeframe. - Ability to manage multiple priorities while maintaining attention to detail. - Preferred - Previous customer service, insurance, automotive, banking, hospitality, or call center experience. - Experience working in a fast-paced environment with a strong focus on customer satisfaction. Skills & Competencies - Customer-first mindset - Strong communication and active listening skills - Critical thinking and sound decision-making - Attention to detail and organizational skills - Ability to learn new systems and processes quickly - Adaptability and resilience in a fast-paced environment - Commitment to continuous learning and professional development Additional Information - Strong verbal and written communication skills required. - Periodic travel may be required. - Must obtain and maintain required state adjuster licenses. - Training and ongoing development provided. Pay Range $21.44 - $29.16/hr. Salary is commensurate to experience, location, etc.

Role Description The Advanced Workflow Specialist, Confocal is responsible for providing technical pre- and post-sales support for all advanced confocal microscopy products. Support will be provided to Leica’s Life Science Research customers and Account Managers in all facets of their selling activities. The AWS-C will perform product demonstrations, troubleshooting, and training sessions with end customers and sales reps. This role will also handle demonstration system logistics and confirm correct system functionality as well as perform successful product demonstrations to drive advanced widefield system sales. This position reports to the Regional Sales Manager, West and is part of the Life Science Research team. The AWS-C will be based in the SoCal area and work remotely covering SoCal, AZ, NV, NM, UT & CO. In this role, you will have the opportunity to: - Provide expert product, application and software support to customers and sales and perform successful product demonstrations to drive sales results. - Provide technical troubleshooting and conduct trainings for customers and Leica employees. - Participate and instruct in customer workshops and schedule/run product seminars. - Work with customers or other professionals to generate field data and application notes, which highlight product benefits and help differentiate Leica products. - Assist in meeting sales goals for each of the confocal sales reps in his/her assigned territory and provide positive motivation and support to help sales reps meet their goals. Qualifications - BA/BS in the life sciences or optics field and minimum 2 years in a research environment, regularly applying microscopy and digital imaging techniques. - 2 years of imaging analysis experience. - Teaching or training experience, providing training and advice on how to use imaging equipment and techniques to solve scientific questions. - Familiarity with biological imaging applications; fluorescence, confocal microscopy and optics experience highly valued. Requirements - Ability to travel 50% overnight within the US. - Must have a valid driver’s license with an acceptable driving record. - Ability to lift, move or carry equipment up to 15 lbs. Benefits - Comprehensive package of benefits including car allowance, paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - Remote work arrangement eligible for this position. - Bonus/incentive pay eligibility.

Role Description The University of Miami/UHealth Department of Neurological Surgery has an exciting opportunity for a remote full time Nurse Specialist - Ambulatory Triage. The Nurse Specialist assesses a healthcare facility's nursing practice and its impact on patient outcomes. Moreover, the incumbent provides direction to nursing staff in the delivery of patient care programs in an outpatient clinical setting, and acts as a change agent, mentor, and leader. An employee in this position ensures nursing staff sustain an established level of competency. - Performs medical tests in patients to diagnose their health condition. - Interprets laboratory test results of patients. - Recommends treatment plan for patients based on diagnosis. - Counsels individuals and patients on positive health practices. - Provides the latest cost-effective nursing practices. - Collaborates with other team of experts to outline best treatment for patients. - Performs holistic evaluation of specialty population, making use of enhanced proven techniques and procedures to achieve better results. - Implements the improvement of patient care, and healthcare policies and resources. - Mentors other healthcare professionals by functioning as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orienteers. - Maintains professional knowledge by affiliating with professional and technical organizations, and participating in applicable continuing education programs, conferences, seminars, and workshops. - Adheres to University and unit-level policies and procedures and safeguards University assets. Qualifications - Bachelor’s degree in relevant field - Valid Florida RN license - Certification in relevant specialty or field Requirements - Minimum 3 years of relevant experience - Ability to maintain effective interpersonal relationships - Ability to communicate effectively in both oral and written form - Skill in collecting, organizing and analyzing data - Proficiency in computer software (i.e. Microsoft Office) Benefits - Competitive salaries - Comprehensive benefits package including medical, dental, tuition remission and more

Role Description We are seeking Medicare Enrollment Specialists to join a fast-paced team supporting provider enrollment and credentialing operations. This is a great opportunity for candidates with Medicare enrollment experience who enjoy working independently, managing multiple priorities, and making a meaningful impact behind the scenes. Schedule: - Mountain Time: 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM - Eastern Time: 9:30 AM – 6:30 PM Location: 100% Remote Key Responsibilities - Manage end-to-end Medicare enrollment processes for healthcare providers - Review daily email communications regarding application approvals, updates, and requests - Track and update enrollment statuses in spreadsheets and internal systems - Submit enrollment requests and complete actions on behalf of providers once authorization is received - Contact providers to obtain missing documentation and required information - Follow up on submitted applications approximately every 15 days - Maintain accurate, detailed records and documentation - Handle a high volume of requests (approximately 20–70 per day) - Utilize email templates while maintaining professional, clear, and personable communication - Follow established outreach and follow-up processes - Ensure all requests are compliant and meet enrollment requirements - Support both routine enrollments and more complex provider enrollment scenarios Qualifications - Minimum 1 year of Medicare enrollment experience - Strong attention to detail and process accuracy - Ability to thrive in a high-volume, fast-paced environment - Proficiency with Google Workspace (Gmail, Google Sheets, Google Docs) - Comfortable working on a MacBook - Excellent written communication skills - Strong organizational and time-management abilities - Ability to manage multiple tasks and priorities simultaneously - Self-motivated with strong problem-solving skills Preferred Experience - Experience with PECOS (training provided) - Experience with CAQH - Experience with Medicare provider enrollment processes - Experience with Google Sheets and other web-based tools What Makes Someone Successful in This Role? - Driven, proactive, and eager to learn - Resourceful when navigating challenges - Comfortable working independently while collaborating with a team - Highly organized and detail-focused - Reliable and accountable with strong follow-through - Passionate about delivering quality work and positive provider experiences Screening Requirements - All candidates must successfully pass required screenings, including: - OIG (Office of Inspector General) / LEIE screening - Verification that the candidate is not excluded from Medicare participation Job Type & Location This is a Contract to Hire position based out of Tampa, FL. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 29, 2026.