Role Description We're looking for an experienced Product Manager to join our growing U.S. Product organization supporting Newbook, our platform for RV parks and campgrounds. This role is an opportunity to help shape the future of a mature product as we invest heavily in AI, business intelligence, and new customer experiences. You'll own a product area from discovery through launch while partnering closely with an Australia-based engineering organization and helping expand our U.S. Product team. If you're excited about influencing product strategy, solving meaningful customer problems, and helping modernize an established platform, we'd love to meet you. This role requires comfort using AI as part of everyday product management work, including using AI tools and emerging agentic workflows to accelerate research, planning, communication, analysis, and delivery. Your success will be measured by how effectively you align stakeholders, prepare teams for execution, launch impactful solutions, and use data and feedback to improve product performance over time. What you'll do every day - Own the roadmap and backlog for your product area, balancing customer needs, business goals, and team capacity using structured prioritization methods. - Contribute to product direction by identifying customer problems, assessing opportunities, and recommending priorities within your product area. - Translate strategy into clear execution plans for your team, including well-defined priorities, scope, sequencing, and trade-off decisions. - Manage product lifecycle activities for your area, including intake, ideation, launch preparation, adoption follow-up, and ongoing iteration. - Lead continuous customer discovery by conducting interviews, synthesizing feedback, and turning insights into actionable recommendations for the team. - Conduct research across customers, competitors, industry trends, and emerging technologies (including AI) to inform decisions and improve product outcomes. - Write clear epics, features, user stories, and acceptance criteria that enable engineering to plan and execute with confidence. - Partner closely with engineering and design through refinement, sprint readiness, technical discussions, and delivery tradeoffs to ensure the team has clear, actionable work. - Coordinate with stakeholders across Product, Engineering, Marketing, Operations, Customer Success, and other cross-functional teams to build alignment, gather input, and proactively manage dependencies and risks. - Use analytics to measure adoption, usage, conversion, retention, and other product health indicators, and apply those insights to prioritization and iteration decisions. - Use AI tools, agentic workflows, and emerging AI-assisted development approaches to improve the speed and quality of research, planning, analysis, prioritization, requirements authoring, experimentation, and communication workflows, and identify practical opportunities to apply these capabilities within your product area. Qualifications - Proven experience (5+ years) as a Product Manager in B2B SaaS, with a track record of working cross-functionally to deliver customer and business outcomes. - Strong analytical and problem-solving skills, with the ability to use qualitative and quantitative inputs to make sound product decisions. - Experience managing product backlogs, writing requirements, supporting product launches, and partnering closely with engineering and design in a collaborative delivery environment. - Ability to conduct customer discovery, synthesize insights, and turn findings into clear priorities and well-defined work for delivery teams. - Strong communication and stakeholder management skills, including the ability to build alignment, clarify tradeoffs, and keep work moving across teams. - Demonstrated experience using AI tools and AI-enabled workflows to improve the quality, speed, or impact of your product management work. Bonus points - Experience working on products in growth, acquisition, conversion, or revenue-focused domains. - Familiarity with Agile delivery practices and close partnership with engineering and design teams in an iterative development environment. - Experience operating with a high degree of independence while staying aligned to broader product and business direction. - Background working with cross-vertical or multi-product portfolios. - Bachelor’s degree in a relevant field or equivalent practical experience. - Willingness to travel up to 10% to visit customers, prospects, and partners as needed. Benefits - Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. - 401(k) match after 60 days, 100% vested after 1 year. - Employer contribution to your HSA, plus an HRA to help offset your deductible. - Instant access to flexible vacation with a ‘take what you need’ policy. - Company rewards and recognition that can be redeemed for personalized gifts and experiences. - 8 hours of Volunteer Time Off each year and opportunities for community service events. - 8 hours of Rest, Relax, Recharge time for mental health care. - Access to mental well-being resources, including counseling services and mindfulness workshops. - Fully paid parental leave: 12 weeks for primary caregivers and 6 weeks for secondary caregivers. - Paw'ternity Leave and Pet Bereavement policies. - Caregiver Leave: four weeks of fully paid time away to care for aging dependents or family members. - $50 monthly home data stipend, plus a home office sign-on bonus of $250. - Fertility care support options available. - Access to financial experts for informed decision-making. - Direct Student Loan Payment Program, subject to qualifications and eligibility rules.

Role Description We're looking for a Senior Product Manager interested in a broad scope to help build Fetch's new outcome-based ad platform. This is a 0-to-1 build as part of Fetch's next-generation ad manager, an AI-native platform that reimagines how advertisers buy, manage, and measure campaigns on Fetch. Your core scope is the operational foundation of the ad platform. You'll own the systems that enable advertisers to transact on Fetch, from quote and contract through invoicing, billing, reconciliation, payment, and fraud prevention. You'll build the infrastructure that ensures every advertiser transaction is accurate, transparent, and secure while enabling the platform to scale. You'll also define the integrations between our ad platform and core business systems, including Salesforce and NetSuite, ensuring data flows reliably across sales, finance, and product systems. You'll lead building out the advertiser reporting experience, defining the performance insights available to customers—including campaign metrics, ROAS, and other key outcomes—and how those insights are surfaced through intuitive, self-service reporting and APIs. You'll also own our customer notification experience surfacing both opportunities and issues to advertisers. - Help define and build Fetch's next-generation, AI-native ad platform, owning the operational foundation that enables advertisers to transact on Fetch at scale. - Build the end-to-end advertiser transaction experience, including quote-to-cash workflows, billing, invoicing, reconciliation, payment, and the integrations that connect the ad platform with Salesforce, NetSuite, and other core business systems. - Lead the advertiser reporting experience, defining the performance insights available to customers and how those insights are surfaced through intuitive self-service reporting and APIs. - Own the customer notification experience, delivering timely, actionable alerts that help advertisers optimize campaign performance and quickly resolve operational issues. - Define the platform's fraud prevention strategy, including the capabilities and external partnerships needed to protect advertiser spend, ensure billing integrity, and maintain trust in the platform. - Partner closely with Engineering, Finance, Sales, Sales Operations, and Data teams to design scalable workflows, resolve data integrity challenges, and prioritize roadmap investments. Qualifications - 5+ years of product management experience, including 3+ years building advertising technology, advertising platforms, or monetization products. - Strong understanding of advertising platforms end to end, including campaign management, reporting, measurement, billing, and the operational systems that support advertisers. - Experience building products from scratch (0-to-1) and leading customer migrations from legacy systems to new platforms. - Comfortable partnering with engineering on platform architecture, APIs, system design, and data flows, translating complex business requirements into scalable technical solutions. - Strong analytical skills with the ability to define product success metrics, prioritize investments using data, and measure business impact. - AI-native mindset: you use AI tools in your daily workflow and proactively identify opportunities to redesign products and operational workflows through AI and automation. - Excellent cross-functional collaboration skills, with the ability to influence Engineering, Finance, Sales, Sales Operations, Data, and executive stakeholders. - Thrive in ambiguous environments and independently drive complex initiatives from strategy through execution. Requirements This is a full-time role, open to candidates in our US offices or remote within the United States.

Role Description We deliver value to our customers by relentlessly simplifying our product and uncovering new ways to gift our customers their time back. We want to make managing short-term rentals trivial. Your responsibility is to keep our product on mission. - Drive outcomes and own the results on multi-million dollar business lines. - Develop and implement the product vision, strategy, and roadmap, breaking that down into rapidly shippable projects, consistent with the company vision. - Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products. - Work with senior management to create product plans and roadmaps, based on your interaction with customers and aggregate customer feedback. - Partner with sales, customer support, and engineering to ship features and products that solve the right problems. - Ensure new features are launched smoothly and (mostly) on schedule. - Prioritize, set the pace of execution, and balance engineering cost with impact on business. - Suggest ways to track product use and impact on end users. - Make creative recommendations to expand product base and vision. Actively seek out opportunities to innovate. This job can be rewarding as it is challenging. You’ll be expected to manage multiple complex projects at the same time while maintaining focus and ensuring a regular cadence of releases. If that sounds overwhelming, this may not be a good fit for you. For this position, your location is not a requirement. The ideal fit could work under European or American east coast timezones. Don’t tick all the boxes? Talk to us about why you’re still an amazing fit. The successful candidate will demonstrate how they are uniquely qualified for this role and will be someone that we cannot wait to start working with. Qualifications - 5+ years of product management experience, ideally in B2B SaaS, real estate or hospitality software. - Exceptional communication skills - especially written - with a particular knack for clearly and precisely articulating customer concerns. - High degree of empathy both toward customers and teammates. - Track record of owning 0→1, end-to-end product, and feature development. - Intense focus on shipping products, and ability to make trade-offs that require prioritizing different competing demands. - Ability to manage a project, structuring it into relevant work categories, dependencies, and priorities within a relevant tool. - Self-motivated, entrepreneurial, and persistent in ensuring that your product is successful. - Able to make decisions when surrounded by uncertainty. You don’t require a support system to maintain momentum. Requirements - The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. - A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output. Benefits - The total budget for this role is between USD $170,000.00 - USD $207,546.90 depending on the cost of living in your location. - For US employees, the gross compensation could be between USD $156,749.60 - USD $191,369.96. - Healthcare (including EPO, PPO and HSA), 401(k) for US employees. - Options into the company equity through (RSUs), with a current grant value of up to $75,471.60. - This role is eligible for up to an additional USD $576,090.00 per year in Performance Share Units (PSUs). - 35 days off per year, encouraged (including self-serve public holidays) and parental leave. - Complimentary mental health and emotional support with therapists on call through Slack by Spill. - Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Role Description We are seeking an Associate Product Manager (APM) to support the product delivery, optimization, operational support, and fraud/risk mitigation of the FordPay Payment platform. In this role, you will sit at the intersection of product management, payment operations, and risk management. You will work directly with the FordPay Operations, Risk, and Engineering teams to support global payment processing, facilitate merchant onboarding, manage processor relationships, and translate real-world transaction and fraud mitigation challenges into platform improvements. This is an incredible opportunity to develop deep subject matter expertise in global FinTech, payment gateways, risk assessment, fraud prevention, and digital checkout experiences. What You’ll Do… - Product Delivery & Agile Execution: Work hands-on with product managers, engineers, and stakeholders to write detailed payment features, user stories, and acceptance criteria. Participate actively in agile ceremonies, including daily standups, iteration planning, product demos, and retrospectives. - Fraud & Risk Mitigation: Collaborate with risk operations and security teams to monitor transaction risk, define fraud screening parameters, and optimize risk rules. Help implement and manage fraud prevention tools and protocols (e.g., 3D Secure / 3DS, transaction velocity limits, and risk scoring) to protect Ford and its customers from payment fraud while maintaining a low-friction checkout experience. - Payment Operations & Incident Management: Manage and maintain application support queues (e.g., IT Connect) and payment incident workflows. Monitor transaction success rates and collaborate closely with IT and Engineering to resolve payment processing issues, technical bugs, and transaction failures. - Merchant & Processor Enablement: Support new Ford merchant and product launches (e.g., FordPro, Accessories, Vehicle eCommerce). Provide subject matter expertise on eCommerce payment flows, payment processor account setup, wallet management, and payment support (including chargeback handling, fraud disputes, and representment workflows). - Requirements & Documentation: Translate merchant payment needs, fraud/risk requirements, and operational pain points into detailed platform capabilities. Write operations business requirements, release notes, and operational desk procedures to ensure seamless product launches. - Stakeholder & Partner Collaboration: Build and maintain strong working relationships with internal Ford merchants, risk analysts, third-party payment processors, and vendor teams. Help ensure all parties are aligned on payment platform roadmaps and operational deliverables. - Data & Transaction Tracking: Track and analyze key performance indicators (KPIs) related to payment platform uptime, transaction authorization rates, chargeback metrics, and fraud rates. Use data to identify opportunities for checkout optimization and payment friction reduction. - Compliance & Security: Ensure the payment platform complies with global financial regulations (e.g., PCI-DSS, PSD2 / Strong Customer Authentication), local payment laws, and the highest security standards to protect sensitive customer financial data. Qualifications - Bachelor’s Degree or equivalent professional experience. - 1 to 3 years of experience in a Product Management, Business Analyst, or FinTech/Payment operations role. - Foundational experience with agile methodologies and writing business requirements, user stories, or technical specifications. - Proven ability to multi-task, prioritize assignments, and deliver results in a fast-paced, fluid environment with minimal supervision. - Strong analytical and problem-solving skills, with a track record of resolving complex operational, systemic, or transactional issues. - Excellent presentation, communication, and interpersonal skills, with the ability to work effectively across all levels of the organization. Requirements - Experience with eCommerce payment processing (credit cards, ACH, Apple Pay, Google Pay, or other global alternative payment methods). - Familiarity with fraud prevention platforms, risk decision engines, chargeback dispute management, or 3D Secure (3DS) authentication flows. - Experience working directly with third-party payment gateways, acquirers, or processors (e.g., Adyen, Stripe, Chase, etc.). - Familiarity with payment operations, merchant onboarding, ledgering, or fraud mitigation workflows. - Experience using data and analytical tools (e.g., SQL, Tableau, Splunk) to build dashboards, track payment performance metrics, and identify transaction drop-off or fraudulent trends. - Experience working as part of a collaborative, cross-functional software design and development team. - Comfortable navigating ambiguity, managing tight deadlines, and having collaborative conversations to influence positive outcomes. Benefits - Immediate medical, dental, vision and prescription drug coverage. - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more. - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more. - Vehicle discount program for employees and family members and management leases. - Tuition assistance. - Established and active employee resource groups. - Paid time off for individual and team community service. - A generous schedule of paid holidays, including the week between Christmas and New Year’s Day. - Paid time off and the option to purchase additional vacation time.