Role Description We are seeking an Associate Product Manager (APM) to support the product delivery, optimization, operational support, and fraud/risk mitigation of the FordPay Payment platform. In this role, you will sit at the intersection of product management, payment operations, and risk management. You will work directly with the FordPay Operations, Risk, and Engineering teams to support global payment processing, facilitate merchant onboarding, manage processor relationships, and translate real-world transaction and fraud mitigation challenges into platform improvements. This is an incredible opportunity to develop deep subject matter expertise in global FinTech, payment gateways, risk assessment, fraud prevention, and digital checkout experiences. What You’ll Do… - Product Delivery & Agile Execution: Work hands-on with product managers, engineers, and stakeholders to write detailed payment features, user stories, and acceptance criteria. Participate actively in agile ceremonies, including daily standups, iteration planning, product demos, and retrospectives. - Fraud & Risk Mitigation: Collaborate with risk operations and security teams to monitor transaction risk, define fraud screening parameters, and optimize risk rules. Help implement and manage fraud prevention tools and protocols (e.g., 3D Secure / 3DS, transaction velocity limits, and risk scoring) to protect Ford and its customers from payment fraud while maintaining a low-friction checkout experience. - Payment Operations & Incident Management: Manage and maintain application support queues (e.g., IT Connect) and payment incident workflows. Monitor transaction success rates and collaborate closely with IT and Engineering to resolve payment processing issues, technical bugs, and transaction failures. - Merchant & Processor Enablement: Support new Ford merchant and product launches (e.g., FordPro, Accessories, Vehicle eCommerce). Provide subject matter expertise on eCommerce payment flows, payment processor account setup, wallet management, and payment support (including chargeback handling, fraud disputes, and representment workflows). - Requirements & Documentation: Translate merchant payment needs, fraud/risk requirements, and operational pain points into detailed platform capabilities. Write operations business requirements, release notes, and operational desk procedures to ensure seamless product launches. - Stakeholder & Partner Collaboration: Build and maintain strong working relationships with internal Ford merchants, risk analysts, third-party payment processors, and vendor teams. Help ensure all parties are aligned on payment platform roadmaps and operational deliverables. - Data & Transaction Tracking: Track and analyze key performance indicators (KPIs) related to payment platform uptime, transaction authorization rates, chargeback metrics, and fraud rates. Use data to identify opportunities for checkout optimization and payment friction reduction. - Compliance & Security: Ensure the payment platform complies with global financial regulations (e.g., PCI-DSS, PSD2 / Strong Customer Authentication), local payment laws, and the highest security standards to protect sensitive customer financial data. Qualifications - Bachelor’s Degree or equivalent professional experience. - 1 to 3 years of experience in a Product Management, Business Analyst, or FinTech/Payment operations role. - Foundational experience with agile methodologies and writing business requirements, user stories, or technical specifications. - Proven ability to multi-task, prioritize assignments, and deliver results in a fast-paced, fluid environment with minimal supervision. - Strong analytical and problem-solving skills, with a track record of resolving complex operational, systemic, or transactional issues. - Excellent presentation, communication, and interpersonal skills, with the ability to work effectively across all levels of the organization. Requirements - Experience with eCommerce payment processing (credit cards, ACH, Apple Pay, Google Pay, or other global alternative payment methods). - Familiarity with fraud prevention platforms, risk decision engines, chargeback dispute management, or 3D Secure (3DS) authentication flows. - Experience working directly with third-party payment gateways, acquirers, or processors (e.g., Adyen, Stripe, Chase, etc.). - Familiarity with payment operations, merchant onboarding, ledgering, or fraud mitigation workflows. - Experience using data and analytical tools (e.g., SQL, Tableau, Splunk) to build dashboards, track payment performance metrics, and identify transaction drop-off or fraudulent trends. - Experience working as part of a collaborative, cross-functional software design and development team. - Comfortable navigating ambiguity, managing tight deadlines, and having collaborative conversations to influence positive outcomes. Benefits - Immediate medical, dental, vision and prescription drug coverage. - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more. - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more. - Vehicle discount program for employees and family members and management leases. - Tuition assistance. - Established and active employee resource groups. - Paid time off for individual and team community service. - A generous schedule of paid holidays, including the week between Christmas and New Year’s Day. - Paid time off and the option to purchase additional vacation time.

About Acquia Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out. Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! Career Exploration at Acquia Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary. The Mission Security and performance at the edge are not features Acquia bolts on. They are the foundation of why enterprise customers trust us with their most critical digital experiences. We are seeking a Senior Product Manager to own the strategic direction of our edge and security platform, the layer that turns what many competitors treat as an add on into one of Acquia's most compelling competitive advantages. This role owns our strategic relationships with the CDN, WAF, and security vendors that power our edge platform, defining how those partnerships evolve and how their capabilities are packaged into a native part of the Acquia experience. It also sets the commercial strategy that makes enterprise grade edge protection standard rather than an upsell, and sets the strategic agenda for the broader team responsible for platform security and delivery. The rise of agentic workflows is changing what edge security needs to do. AI agents, ours, our customers', and those crawling the web, generate traffic patterns, authentication needs, and API interactions that traditional WAF and bot management rules were not built for. You will define what edge protection looks like for an era where a growing share of traffic is not human, and you will build the commercial, technical, and partner strategy that gets us there. The Profile - The Edge Strategist. You build security and performance at the edge into a genuine competitive advantage, one that protects human facing web properties and automated, AI driven traffic alike. You design the product strategy, pricing, and packaging that make that story credible and commercially compelling. - The Partnership Owner. You own strategic relationships with major CDN, WAF, and security technology partners at a level well beyond day to day vendor management. You understand each partner's roadmap, negotiate from a position of knowledge, and ensure our edge capabilities stay ahead of what a customer could assemble on their own. - The Team Strategist. You set the strategic agenda for the team responsible for edge and platform security, align peers around it, and drive it forward without needing formal authority. You bring experienced colleagues along through the quality of your thinking. - The Forward Thinker. You anticipate how AI and automation are reshaping security requirements, and you build the frameworks that let the platform stay ahead of that shift rather than reacting to it. Key Responsibilities - Own the edge platform strategy. Define and drive product strategy for our full edge and security portfolio, including WAF, CDN, DDoS protection, bot management, and the technology integrations that power them. - Lead strategic partnership management. Own relationships with our CDN, WAF, and security technology partners at a strategic level, including roadmap alignment, commercial negotiation, and the partnership decisions that shape our edge capabilities for years to come. - Architect for an AI driven traffic landscape. Define how the platform distinguishes legitimate automated traffic from malicious activity, how non human identity and authentication are handled at the edge, and how rate limiting and usage policies account for a growing volume of AI agent and automated traffic. - Define commercial edge strategy. Partner with commercial and growth teams to build the pricing, packaging, and bundling strategy that makes best in class edge protection a native platform capability. - Set team strategy and influence without authority. Define the strategic agenda for the broader edge and security team, align peers including senior colleagues around a shared direction, and keep the work moving through clarity of argument rather than positional authority. - Maintain strategic visibility. Keep leadership consistently informed on edge and security priorities, progress, and risk. Proactive, structured communication upward is a core part of this role. - Build shared context for AI enabled workflows. Maintain the documentation and knowledge structures, covering edge architecture, partner roadmaps, and security standards, that let modern AI assisted workflows scale analysis and documentation without manual overhead. Qualifications - 7+ years of Product Management experience, with a focus on security, edge services, CDN, or platform infrastructure - Strategic Partnership Management: demonstrated experience owning strategic relationships with major technology vendors or partners, including roadmap negotiation, commercial terms, and long term partnership governance - Strong commercial instincts: pricing, packaging, and the product mechanics that turn technical capabilities into market winning propositions - A track record of setting strategic direction and bringing experienced peers along without relying on formal authority - Technical fluency in WAF, DDoS protection, CDN, and edge security architecture, sufficient to hold your own with senior security engineers and enterprise architects - An understanding of how AI and automated traffic patterns are changing security, bot management, and API protection requirements - A genuine conviction that security done well is a growth driver, not a cost center - Location: Must be based in US or Canada with availability aligned to Eastern Standard Time business hours We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals. Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job. We are seeking an AI-Native candidate who treats AI not as an external tool, but as a fundamental extension of their cognitive workflow. The ideal candidate possesses an orchestration mindset—the ability to skillfully prompt, manage, and direct AI to navigate complexity—and maintains a high degree of AI fluency. You should be characterized by radical adaptability and a "builder" mentality, showing a restless drive to transform traditional work processes into agentic workflows. Beyond technical proficiency, we value intellectual humility: the willingness to constantly unlearn old methods in favor of more efficient, AI-augmented processes. You don't just use AI to do your job; you use it to redefine what your job can achieve. Pay Range $150,000—$165,000 USD

Role Description You will be joining a deeply user-centric UX Design & Research team, which consists of creative problem-solvers, designers, and researchers obsessed with understanding the "why" behind every user interaction. Our culture is rooted in radical empathy, iterative prototyping, and evidence-based design. We don’t just build interfaces; we architect complex ecosystems where physical gadgets and digital experiences meet. As the Product Manager in our company, you will be embedded directly within this creative engine to ensure our product vision is grounded in user reality from Day 1. This is a rare opportunity to define the company’s product culture from the ground up, acting as the strategic bridge between our design laboratory and engineering execution. We are looking for a partner who breathes design thinking but brings the rigorous strategic structure needed to ship sophisticated, hardware-enabled products. Qualifications - 3+ years of Product Management, Business Analysis or Product Ownership experience - Ownership of technical or platform products is preferred - Strong understanding of the end-to-end software development lifecycle, including mobile application development - Experience working closely with engineering and design teams to deliver complex software products - Ability to understand technical concepts and communicate effectively with both technical and non-technical stakeholders - Experience defining product requirements and managing product backlogs - Strong analytical, problem-solving, and decision-making skills - Excellent stakeholder management and communication skills - Experience in IoT is a huge advantage Requirements - Gather, analyze, and prioritize requirements from technical and business stakeholders - Translate business and engineering needs into clear product requirements, user stories, and acceptance criteria - Identify cross-team dependencies, technical risks, and integration opportunities - Collaborate with engineering and design to develop scalable solutions that improve product delivery and operational efficiency - Prioritize initiatives based on business value, technical feasibility, and user impact - Define product success metrics and monitor outcomes after release - Communicate product strategy, roadmap, and delivery progress to both internal teams and client stakeholders - Support the end-to-end product delivery through the entire product lifecycle, to scaling and growth Benefits - The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member - Competitive compensation and perks - Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company - Gig-contract - 21 paid vacation days per year, paid public holidays according to Ukrainian legislation - Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves - Medical insurance is provided from day one. Sick leaves and medical leaves are available - Remote working mode is available within Ukraine only - Free meals, fruits, and snacks when working in the office

Description We are seeking a strategic and innovative Product Owner to lead the Auto Risk Classification team's vision of creating best-in-class software solutions that transform how we gather data, integrate with third-party vendor platforms, and apply sophisticated business rules. In this role, you will drive the development of systems designed to improve ease of use, maximize reusability, and reduce total cost of ownership. You will have the opportunity to partner with cross functional teams to deliver impactful solutions and make a meaningful difference in our organization's ability to compete and serve our customers. The ideal candidate will have: - Strong understanding of software architecture, APIs, and data integration concepts - Familiarity with third-party integrations or vendor management ecosystems - Knowledge of business rules engines, underwriting workflows or risk management systems is plus - Data-driven decision maker who can translate business requirements into technical specifications - Demonstrates accountability and ownership of product outcomes end-to-end Responsibilities - This role will help lead the PL Auto Risk Classification team whose mission is to create innovative software solutions that seamlessly gather data, integrate with third party vendors and apply business rules to enable efficient and effective underwriting, pricing and risk management. - Contributes to the creation of product vision and alignment with strategic priorities with stakeholders. Communicate the product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area. - With the squad/team, contributes towards achieving assigned product KPIs. Manages product(s) with a low-medium degree of strategy, scope, and complexity. - Owns and maintains the product backlog and is accountable for its contents, prioritization, and acceptance criteria. Accountable for clear, actionable user stories. - Sets priorities and actively participates in squad/team quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. - Participates in squad/team demos, retrospectives, and all other ceremonies. - Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Contributes to aligning development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. - Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes. - Collaboratively builds the squad/team product roadmap based on strategy and ongoing input from stakeholders. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity. This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX. Qualifications - Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities, etc.) and a minimum of 2 to 4 years direct experience with agile teams as well as 5 years in business, technology or consulting. - Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. - Able to make difficult and quick decisions daily. - Problem solver with ability to lead the team to push the solutions and progress. - Experience in the insurance industry preferred. - Knowledge of relevant products and portfolio preferred. - Experimental mindset to drive innovation amongst uncertainty. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco USD $94000.00 - $197000.00