Role Description We're looking for a Senior Product Manager interested in a broad scope to help build Fetch's new outcome-based ad platform. This is a 0-to-1 build as part of Fetch's next-generation ad manager, an AI-native platform that reimagines how advertisers buy, manage, and measure campaigns on Fetch. Your core scope is the operational foundation of the ad platform. You'll own the systems that enable advertisers to transact on Fetch, from quote and contract through invoicing, billing, reconciliation, payment, and fraud prevention. You'll build the infrastructure that ensures every advertiser transaction is accurate, transparent, and secure while enabling the platform to scale. You'll also define the integrations between our ad platform and core business systems, including Salesforce and NetSuite, ensuring data flows reliably across sales, finance, and product systems. You'll lead building out the advertiser reporting experience, defining the performance insights available to customers—including campaign metrics, ROAS, and other key outcomes—and how those insights are surfaced through intuitive, self-service reporting and APIs. You'll also own our customer notification experience surfacing both opportunities and issues to advertisers. - Help define and build Fetch's next-generation, AI-native ad platform, owning the operational foundation that enables advertisers to transact on Fetch at scale. - Build the end-to-end advertiser transaction experience, including quote-to-cash workflows, billing, invoicing, reconciliation, payment, and the integrations that connect the ad platform with Salesforce, NetSuite, and other core business systems. - Lead the advertiser reporting experience, defining the performance insights available to customers and how those insights are surfaced through intuitive self-service reporting and APIs. - Own the customer notification experience, delivering timely, actionable alerts that help advertisers optimize campaign performance and quickly resolve operational issues. - Define the platform's fraud prevention strategy, including the capabilities and external partnerships needed to protect advertiser spend, ensure billing integrity, and maintain trust in the platform. - Partner closely with Engineering, Finance, Sales, Sales Operations, and Data teams to design scalable workflows, resolve data integrity challenges, and prioritize roadmap investments. Qualifications - 5+ years of product management experience, including 3+ years building advertising technology, advertising platforms, or monetization products. - Strong understanding of advertising platforms end to end, including campaign management, reporting, measurement, billing, and the operational systems that support advertisers. - Experience building products from scratch (0-to-1) and leading customer migrations from legacy systems to new platforms. - Comfortable partnering with engineering on platform architecture, APIs, system design, and data flows, translating complex business requirements into scalable technical solutions. - Strong analytical skills with the ability to define product success metrics, prioritize investments using data, and measure business impact. - AI-native mindset: you use AI tools in your daily workflow and proactively identify opportunities to redesign products and operational workflows through AI and automation. - Excellent cross-functional collaboration skills, with the ability to influence Engineering, Finance, Sales, Sales Operations, Data, and executive stakeholders. - Thrive in ambiguous environments and independently drive complex initiatives from strategy through execution. Requirements This is a full-time role, open to candidates in our US offices or remote within the United States.

Role Description We deliver value to our customers by relentlessly simplifying our product and uncovering new ways to gift our customers their time back. We want to make managing short-term rentals trivial. Your responsibility is to keep our product on mission. - Drive outcomes and own the results on multi-million dollar business lines. - Develop and implement the product vision, strategy, and roadmap, breaking that down into rapidly shippable projects, consistent with the company vision. - Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products. - Work with senior management to create product plans and roadmaps, based on your interaction with customers and aggregate customer feedback. - Partner with sales, customer support, and engineering to ship features and products that solve the right problems. - Ensure new features are launched smoothly and (mostly) on schedule. - Prioritize, set the pace of execution, and balance engineering cost with impact on business. - Suggest ways to track product use and impact on end users. - Make creative recommendations to expand product base and vision. Actively seek out opportunities to innovate. This job can be rewarding as it is challenging. You’ll be expected to manage multiple complex projects at the same time while maintaining focus and ensuring a regular cadence of releases. If that sounds overwhelming, this may not be a good fit for you. For this position, your location is not a requirement. The ideal fit could work under European or American east coast timezones. Don’t tick all the boxes? Talk to us about why you’re still an amazing fit. The successful candidate will demonstrate how they are uniquely qualified for this role and will be someone that we cannot wait to start working with. Qualifications - 5+ years of product management experience, ideally in B2B SaaS, real estate or hospitality software. - Exceptional communication skills - especially written - with a particular knack for clearly and precisely articulating customer concerns. - High degree of empathy both toward customers and teammates. - Track record of owning 0→1, end-to-end product, and feature development. - Intense focus on shipping products, and ability to make trade-offs that require prioritizing different competing demands. - Ability to manage a project, structuring it into relevant work categories, dependencies, and priorities within a relevant tool. - Self-motivated, entrepreneurial, and persistent in ensuring that your product is successful. - Able to make decisions when surrounded by uncertainty. You don’t require a support system to maintain momentum. Requirements - The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. - A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output. Benefits - The total budget for this role is between USD $170,000.00 - USD $207,546.90 depending on the cost of living in your location. - For US employees, the gross compensation could be between USD $156,749.60 - USD $191,369.96. - Healthcare (including EPO, PPO and HSA), 401(k) for US employees. - Options into the company equity through (RSUs), with a current grant value of up to $75,471.60. - This role is eligible for up to an additional USD $576,090.00 per year in Performance Share Units (PSUs). - 35 days off per year, encouraged (including self-serve public holidays) and parental leave. - Complimentary mental health and emotional support with therapists on call through Slack by Spill. - Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Role Description We are seeking an Associate Product Manager (APM) to support the product delivery, optimization, operational support, and fraud/risk mitigation of the FordPay Payment platform. In this role, you will sit at the intersection of product management, payment operations, and risk management. You will work directly with the FordPay Operations, Risk, and Engineering teams to support global payment processing, facilitate merchant onboarding, manage processor relationships, and translate real-world transaction and fraud mitigation challenges into platform improvements. This is an incredible opportunity to develop deep subject matter expertise in global FinTech, payment gateways, risk assessment, fraud prevention, and digital checkout experiences. What You’ll Do… - Product Delivery & Agile Execution: Work hands-on with product managers, engineers, and stakeholders to write detailed payment features, user stories, and acceptance criteria. Participate actively in agile ceremonies, including daily standups, iteration planning, product demos, and retrospectives. - Fraud & Risk Mitigation: Collaborate with risk operations and security teams to monitor transaction risk, define fraud screening parameters, and optimize risk rules. Help implement and manage fraud prevention tools and protocols (e.g., 3D Secure / 3DS, transaction velocity limits, and risk scoring) to protect Ford and its customers from payment fraud while maintaining a low-friction checkout experience. - Payment Operations & Incident Management: Manage and maintain application support queues (e.g., IT Connect) and payment incident workflows. Monitor transaction success rates and collaborate closely with IT and Engineering to resolve payment processing issues, technical bugs, and transaction failures. - Merchant & Processor Enablement: Support new Ford merchant and product launches (e.g., FordPro, Accessories, Vehicle eCommerce). Provide subject matter expertise on eCommerce payment flows, payment processor account setup, wallet management, and payment support (including chargeback handling, fraud disputes, and representment workflows). - Requirements & Documentation: Translate merchant payment needs, fraud/risk requirements, and operational pain points into detailed platform capabilities. Write operations business requirements, release notes, and operational desk procedures to ensure seamless product launches. - Stakeholder & Partner Collaboration: Build and maintain strong working relationships with internal Ford merchants, risk analysts, third-party payment processors, and vendor teams. Help ensure all parties are aligned on payment platform roadmaps and operational deliverables. - Data & Transaction Tracking: Track and analyze key performance indicators (KPIs) related to payment platform uptime, transaction authorization rates, chargeback metrics, and fraud rates. Use data to identify opportunities for checkout optimization and payment friction reduction. - Compliance & Security: Ensure the payment platform complies with global financial regulations (e.g., PCI-DSS, PSD2 / Strong Customer Authentication), local payment laws, and the highest security standards to protect sensitive customer financial data. Qualifications - Bachelor’s Degree or equivalent professional experience. - 1 to 3 years of experience in a Product Management, Business Analyst, or FinTech/Payment operations role. - Foundational experience with agile methodologies and writing business requirements, user stories, or technical specifications. - Proven ability to multi-task, prioritize assignments, and deliver results in a fast-paced, fluid environment with minimal supervision. - Strong analytical and problem-solving skills, with a track record of resolving complex operational, systemic, or transactional issues. - Excellent presentation, communication, and interpersonal skills, with the ability to work effectively across all levels of the organization. Requirements - Experience with eCommerce payment processing (credit cards, ACH, Apple Pay, Google Pay, or other global alternative payment methods). - Familiarity with fraud prevention platforms, risk decision engines, chargeback dispute management, or 3D Secure (3DS) authentication flows. - Experience working directly with third-party payment gateways, acquirers, or processors (e.g., Adyen, Stripe, Chase, etc.). - Familiarity with payment operations, merchant onboarding, ledgering, or fraud mitigation workflows. - Experience using data and analytical tools (e.g., SQL, Tableau, Splunk) to build dashboards, track payment performance metrics, and identify transaction drop-off or fraudulent trends. - Experience working as part of a collaborative, cross-functional software design and development team. - Comfortable navigating ambiguity, managing tight deadlines, and having collaborative conversations to influence positive outcomes. Benefits - Immediate medical, dental, vision and prescription drug coverage. - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more. - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more. - Vehicle discount program for employees and family members and management leases. - Tuition assistance. - Established and active employee resource groups. - Paid time off for individual and team community service. - A generous schedule of paid holidays, including the week between Christmas and New Year’s Day. - Paid time off and the option to purchase additional vacation time.

About Acquia Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out. Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! Career Exploration at Acquia Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary. The Mission Security and performance at the edge are not features Acquia bolts on. They are the foundation of why enterprise customers trust us with their most critical digital experiences. We are seeking a Senior Product Manager to own the strategic direction of our edge and security platform, the layer that turns what many competitors treat as an add on into one of Acquia's most compelling competitive advantages. This role owns our strategic relationships with the CDN, WAF, and security vendors that power our edge platform, defining how those partnerships evolve and how their capabilities are packaged into a native part of the Acquia experience. It also sets the commercial strategy that makes enterprise grade edge protection standard rather than an upsell, and sets the strategic agenda for the broader team responsible for platform security and delivery. The rise of agentic workflows is changing what edge security needs to do. AI agents, ours, our customers', and those crawling the web, generate traffic patterns, authentication needs, and API interactions that traditional WAF and bot management rules were not built for. You will define what edge protection looks like for an era where a growing share of traffic is not human, and you will build the commercial, technical, and partner strategy that gets us there. The Profile - The Edge Strategist. You build security and performance at the edge into a genuine competitive advantage, one that protects human facing web properties and automated, AI driven traffic alike. You design the product strategy, pricing, and packaging that make that story credible and commercially compelling. - The Partnership Owner. You own strategic relationships with major CDN, WAF, and security technology partners at a level well beyond day to day vendor management. You understand each partner's roadmap, negotiate from a position of knowledge, and ensure our edge capabilities stay ahead of what a customer could assemble on their own. - The Team Strategist. You set the strategic agenda for the team responsible for edge and platform security, align peers around it, and drive it forward without needing formal authority. You bring experienced colleagues along through the quality of your thinking. - The Forward Thinker. You anticipate how AI and automation are reshaping security requirements, and you build the frameworks that let the platform stay ahead of that shift rather than reacting to it. Key Responsibilities - Own the edge platform strategy. Define and drive product strategy for our full edge and security portfolio, including WAF, CDN, DDoS protection, bot management, and the technology integrations that power them. - Lead strategic partnership management. Own relationships with our CDN, WAF, and security technology partners at a strategic level, including roadmap alignment, commercial negotiation, and the partnership decisions that shape our edge capabilities for years to come. - Architect for an AI driven traffic landscape. Define how the platform distinguishes legitimate automated traffic from malicious activity, how non human identity and authentication are handled at the edge, and how rate limiting and usage policies account for a growing volume of AI agent and automated traffic. - Define commercial edge strategy. Partner with commercial and growth teams to build the pricing, packaging, and bundling strategy that makes best in class edge protection a native platform capability. - Set team strategy and influence without authority. Define the strategic agenda for the broader edge and security team, align peers including senior colleagues around a shared direction, and keep the work moving through clarity of argument rather than positional authority. - Maintain strategic visibility. Keep leadership consistently informed on edge and security priorities, progress, and risk. Proactive, structured communication upward is a core part of this role. - Build shared context for AI enabled workflows. Maintain the documentation and knowledge structures, covering edge architecture, partner roadmaps, and security standards, that let modern AI assisted workflows scale analysis and documentation without manual overhead. Qualifications - 7+ years of Product Management experience, with a focus on security, edge services, CDN, or platform infrastructure - Strategic Partnership Management: demonstrated experience owning strategic relationships with major technology vendors or partners, including roadmap negotiation, commercial terms, and long term partnership governance - Strong commercial instincts: pricing, packaging, and the product mechanics that turn technical capabilities into market winning propositions - A track record of setting strategic direction and bringing experienced peers along without relying on formal authority - Technical fluency in WAF, DDoS protection, CDN, and edge security architecture, sufficient to hold your own with senior security engineers and enterprise architects - An understanding of how AI and automated traffic patterns are changing security, bot management, and API protection requirements - A genuine conviction that security done well is a growth driver, not a cost center - Location: Must be based in US or Canada with availability aligned to Eastern Standard Time business hours We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals. Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job. We are seeking an AI-Native candidate who treats AI not as an external tool, but as a fundamental extension of their cognitive workflow. The ideal candidate possesses an orchestration mindset—the ability to skillfully prompt, manage, and direct AI to navigate complexity—and maintains a high degree of AI fluency. You should be characterized by radical adaptability and a "builder" mentality, showing a restless drive to transform traditional work processes into agentic workflows. Beyond technical proficiency, we value intellectual humility: the willingness to constantly unlearn old methods in favor of more efficient, AI-augmented processes. You don't just use AI to do your job; you use it to redefine what your job can achieve. Pay Range $150,000—$165,000 USD