• The individual must reside in Los Angeles, CA, due to the scope of territory and account needs • This is a remote position that requires up to 60% of travel • The territory covers NV, AZ, UT, and Southern California (LA and south) • The Medical Science Liaison / Senior Medical Science Liaison serves as a highly trained, field-based scientific expert who engages with healthcare professionals to exchange clinical, scientific, and research knowledge • In accordance with regulatory and corporate guidelines, they will facilitate and build scientific relationships and collaborations with the medical/scientific community • This position interacts with local, regional, and national HCPs, societies, and organizations and provides educational, scientific, and research support for the SOBI rare disease product portfolio in the Immunology franchise • Interact appropriately with key thought leaders, healthcare professionals, and external parties in an accurate, fair, and balanced manner in order to exchange scientific information • Function as the primary point of contact in the field for Sobi Medical Affairs • Report field intelligence to Sobi, including competitive information, perspectives about compounds, disease state, and the treatment landscape • Provide support to the Sobi clinical development and operations teams through site recommendations, site initiation visits, communication facilitation, and accrual support activities • Participate in or lead advisory board meetings at the local, regional, and national levels • Provide internal and external training about preclinical science, clinical data, and outcomes • Represent Sobi at medical conferences and provide session summaries • Within guidelines, provide cross-functional support across the company by being a scientific resource • Develop and maintain an advanced level of knowledge about pertinent studies, compounds, and diseases that would facilitate collegiate and scientific discussions with leading immunology thought leaders • Consistently demonstrate a high standard of excellence in the management of assigned territory while also supporting and contributing to the success of colleagues and the MSL organization as a whole • Frequent travel by ground and/or air is required. Estimated ≥ 60% time away from the remote office to support the territory size and product support requirements

Role Description The Buying Group Liaison is responsible for managing relationships with Residential Buying Groups and supporting customer retention through effective account management, operational issue resolution, and collaboration with cross‑functional teams. Acting as the primary point of contact for buying group leads, this role plays a critical part in strengthening customer loyalty, supporting profitable growth, and ensuring a seamless customer experience. - Serve as the primary liaison for Residential Buying Groups, overseeing contract negotiations and issue resolutions to reduce customer churn. - Build and maintain strong relationships with buying group leads as the main point of contact. - Support onboarding of new buying‑group customers by coordinating with Inside Sales and Operations. - Conduct regular check-ins with buying groups to gather feedback and address operational issues. - Partner with Product and Pricing teams on contract renewals to maintain or improve profitability while reducing churn risk. - Maintain availability for occasional after‑hours text or phone contact to support and resolve escalated issues for buying group members, ensuring timely guidance and continuity of service. - Work with Residential, Commercial, Operations, Finance, HR, Legal, and other teams to resolve customer issues and support retention efforts. - Analyze customer issue trends and partner with internal teams to improve processes, reduce recurrence, and strengthen the overall customer experience. - Perform all sales‑related activities in Salesforce. - Create and update transactions in CRM systems including ADDs, FSM, and Cargas. - Process account terminations and issue required legal documentation. - Comply with all legal, quality, and regulatory requirements. Qualifications - Bachelor’s degree preferred in Business Administration, Marketing, Communications, Supply Chain, or a related field. - 3+ years in account management, customer success, or sales support. - Experience resolving customer issues and supporting retention or renewals. - Proven ability to work with cross‑functional teams. - Hands‑on use of CRM systems (Salesforce preferred). - Knowledge of contract terms, renewals, pricing concepts, and basic margin/profitability drivers. - Understanding of cross‑functional workflows across Sales, Operations, Finance, and Legal. - Knowledge of customer issue resolution processes, including root‑cause identification and escalation handling. - Familiarity with regulatory, legal, and quality compliance requirements related to customer accounts. - Legal Authorization to work in the US is required. Requirements - We will not sponsor individuals for employment visas now or in the future for this job opening. Benefits - The expected annual salary range for this role is $67,000 - $83,000 USD a year. - Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations.

• Communicate new and other important approved medical content to targeted health care professionals (HCPs) in local, regional or national capacities including Vaccines HCP decision-makers, national and regional key opinion leaders, national and regional professional associations, payers groups at regional and national level, government organizations, primary care key stakeholders at regional level and any other HCP who may be considered an influencer for flu protection in the Netherlands. • Provide externally truthful, accurate and scientifically supported information in response to unsolicited medical requests from HCPs and other stakeholders in a manner that complies with all applicable ethical, governmental and Seqirus guidelines, policies, and procedures (e.g. medical inquiries, scientific congress participation, etc.). • Provide internally product and indication expertise for any CSL Seqirus colleagues (e.g. field force training, develop and update medical slides, medical review and copy clearance, etc.). • Deliver presentations to relevant stakeholders in accordance with the designated medical strategy established by the Nordic+Benelux, European (EMEA), UK and Global Medical Affairs team. • Facilitate communication between HCPs and HCOs, any healthcare decision maker and Medical Affairs colleagues. • Facilitate both CSL Seqirus sponsored clinical trial, collaborative research, and investigator-initiated research activities, as determined by Medical Affairs and in accordance with Seqirus SOPs (Seqirus sponsored research site/investigator interactions, IIR inquiries, etc.). • Facilitate and support Medical Affairs contribution to awareness and education of all stakeholders in close collaboration with internal functions. • Search actively for customer insights that contribute to the development of product medical strategies and provide these to Seqirus as appropriate. • Work closely in the local medical team to ensure insight generation and engagement with HCPs and in particular KOLs are captured, shared and escalated as needed. • Provide internally product and indication expertise for any Seqirus/CSL colleagues (e.g. field force training, develop and update medical slides, medical review and copy clearance, etc.) • Engage and collaborate with Public Affairs, Market access, Policy, Sales Team, Customer Services, Communications at a local level and Medical Affairs teams at regional EMEA and when necessary, at a global level. • Act always in a manner that is consistent with the CSL Seqirus behaviours and values (Superior performance, innovation, integrity, collaboration, patient-focus) • Ensure compliance with all internal and external policies, procedures and regulations e.g. Code of Practice, financial processes. • Participate to all compliance training in line with timelines and Code of Practice requirements. • Contribute to internal signatory/approval process

• Building trusted relationships with gastroenterologists, pathologists, advanced practice providers and key healthcare stakeholders across your territory. • Communicating the scientific and clinical value of Cyted's technology, tailoring discussions to each audience and stage of adoption. • Delivering engaging clinical education, training and scientific presentations that build confidence and support successful adoption. • Becoming a reliable scientific partner, providing credible, evidence-based support throughout the customer journey. • Partnering with Commercial and Clinical Operations to support customer onboarding, implementation and ongoing utilisation. • Gathering real-world clinical insights, customer feedback and market intelligence to help shape products, evidence generation and commercial strategy. • Helping shape Medical Affairs at Cyted by taking ownership of cross-functional projects, proactively solving problems and collaborating across Medical Affairs, Commercial, Product and Clinical teams to help shape Medical Affairs and deliver an exceptional customer experience. • Staying informed on developments in gastroenterology, oncology, diagnostics and the evolving US healthcare landscape, bringing valuable insights back to the business.