• Serve as the primary SWBC PEO representative and primary contact with assigned clients and shared employees • Fulfill customer service needs • Responsible for all aspects of the payroll for the assigned employees facilitating timely and accurate processing of multi-state, weekly, bi-weekly, semi-monthly, and monthly payroll schedules • Maintains payroll-related accounts and processes multi-state payroll • Responsible for reconciliation and accuracy of payroll system • Prepares forms, enters data into payroll system, computes wages and deductions, and posts to payroll records • Interacts with clients regarding payroll questions and problem resolution • Maintains and processes appropriate records to support all payroll transactions including salary changes, deduction changes, terminations, and name and address changes • Works with clients to resolve payroll issues and/or discrepancies • Processes garnishments • Collects and ensures new hire paperwork and appropriate documents are processed accurately in the payroll and timekeeping systems • Maintains W-4 and I-9 documents for all client new hires and processes E-Verify • Performs all other duties as assigned

Job Description HiBob is seeking an experienced Payroll, Benefits and Post sale (CS) Solution architect (CSA) to join our CS Solution Architects . In this critical role, you will be responsible for creating a close relationship with the Product team, and gain a technical understanding of the Payroll system between HiBob's HR platform and our clients' existing systems & Payroll Hub platform functionality. Your deep expertise will make you a pivotal resource in driving successful implementations and ongoing client satisfaction. As a Payroll & Benefits CSA, you'll be at the forefront of our client engagements, providing technical solutions and hands-on support throughout the Payroll & Benefits lifecycle. You will work closely with clients' IT teams and HR-Admins, as well as HiBob's internal Product, R&D, and Customer Success teams. **Note: We will only consider candidates located in the New York Metro Area who are willing to work in our NYC office 2-3 days a week (Tuesday - Thursday). We love collaborating and connecting with our team members in-person, and we hope you will too!** Base salary for this role ranges from $120,000 - $160,000 per year. Job Requirements Job Responsibilities Technical Resource: Serve as the primary resource for any Payroll & Benefits related inquiries around implementation, roadmap, and client roadblocks. Technical Consultation: Provide expert guidance to clients and implementation managers on best practices for Payroll & Benefits, including product setup for better engagement and common configurations. Collaboration with Internal Teams : Work closely with Product teams to address Payroll & Benefits related feature requests, and provide feedback to influence the product roadmap. Training, Enablement and Knowledge: Conduct training sessions for both internal teams and clients to ensure they are equipped with the knowledge to manage and maintain the platform including live solutions and new releases. Continuous Improvement: Identify opportunities to enhance processes, tools, and methodologies to improve efficiency and client outcomes. Benefits HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: Stock options at a high-growth unicorn startup 100% subsidized medical, dental, and vision coverage for employees 401(k) with a 3% company match starting from Day 1 Hybrid working model for bobbers in the NY metro area Work from home allowance to get your home office set up! Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment Annual Headspace subscription and wellness benefits Two social impact days per year for volunteering Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus Fun and frequent social events (in-person and virtual) We love birthdays - take the day off and receive a special gift Dog-friendly office If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Location Eligibility: While this is a remote position, HiBob is currently authorized to hire in the following states: CA. CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA.

• Serve as a payroll subject matter expert for our team, providing coaching, guidance, and training to our team members • Oversee regular payroll processing activities for specific clients, collaborating with clients on payroll-related needs • Serve as a main contact for payroll information for audits, benefits census data, worker’s compensation reviews, etc. • Manage payroll compliance items such as year-end tasks, state-specific regulations, etc. • Assist with employee benefits administration, reporting, and payroll-related setup as needed • Manage payroll implementations, transitions, or other large-scale payroll-related projects • Work with multiple Payroll and HR Technology solutions • Provide support for specialized payroll client projects • Build and run custom payroll reports • Conduct payroll audits

• Lead and oversee full cycle global payroll processing across multiple countries, including salaries, bonuses, incentive compensation, and statutory deductions. • Manage and develop a fully remote, geographically dispersed payroll team. • Ensure compliance with country specific tax regulations, labor laws, and reporting requirements. • Review and approve payroll registers, reconciliations, funding reports, and statutory filings prior to submission. • Serve as the primary escalation point for complex, multi-country payroll issues. • Maintain global payroll data integrity, confidentiality, and compliance with internal controls, audit standards, and regulatory requirements. • Oversee payroll tax filings, garnishments, benefit deductions, and statutory requirements. • Lead year-end payroll activities, including W-2 preparation and distribution. • Partner with HR, Finance, and Legal on compliance-related matters. • Serve as the global payroll systems subject matter expert for ADP (Workforce Now / Lyric) and related HRIS platforms. • Lead and support global payroll integrations related to acquisitions, cross border expansions, and enterprise-wide system implementations. • Ensure seamless alignment and integration between global payroll, timekeeping, HR, and finance systems.