Senior Automation Excellence Specialist
Location
India
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Senior Automation Excellence Specialist
A.P. Moller - Maersk
• The Automation Developer is responsible for designing, building, testing, and deploying high-quality automation solutions (AI-powered intelligent automation and Workflow Automation). • Develop automation solutions using tools such as AI frameworks / Python / SQL. • Convert business requirements and process flows into technical workflows, scripts, and automation logic. • Create reusable components, libraries, and frameworks to accelerate delivery. • Implement API-led and event-driven automation where applicable. • Design and develop AI-augmented automation solutions using LLMs, RAG pipelines, Copilot Studio, AI Builder, and Azure AI Services. • Build intelligent document processing workflows leveraging OCR, form recognition, and LLM-based extraction. • Develop conversational AI agents / chatbots integrated with enterprise data sources (Dataverse, SharePoint, Excel) for employee self-service and operational support. • Perform unit testing, integration testing, and system testing for all automations. • Ensure robust exception handling, logging, and monitoring is embedded in solutions. • Deploy automations to production in collaboration with Infra/Operations teams. • Track automation performance, success rates, failure trends, and benefits. • Evaluate AI model outputs for accuracy, relevance, and hallucination risk; implement guardrails and validation layers for AI-driven workflows. • Prepare technical documentation, design specs, SOPs, and release notes. • Ensure adherence to Maersk security, governance, coding standards, and audit controls. • Maintain version control, access management, and compliance with enterprise guidelines. • Monitor automation health using logs, alerts, and dashboards. • Optimize existing automation solutions for improved stability and performance. • Provide hypercare support post-go-live and handover to operations. • Collaborate with Product Owner, Business Analyst, GDA, platform teams, and business SMEs.
Job Requirements
- Bachelor's/master's degree in Computer Science, Engineering, IT, or a related field.
- 3+ years of experience in automation development.
- Strong knowledge of programming languages: Python, .NET, C#, SQL.
- Hands-on experience with Generative AI / LLM-based solutions (e.g., Azure OpenAI, Copilot Studio, LangChain, or similar frameworks).
- Experience building RAG (Retrieval-Augmented Generation) pipelines for enterprise Q&A or document intelligence use cases.
- Familiarity with Azure AI Document Intelligence, or similar cognitive services for OCR, form processing, and email/document classification.
- Understanding of prompt engineering principles and techniques for reliable AI outputs.
- Exposure to agentic AI patterns building multi-step AI agents that can reason, plan, and act on enterprise data.
- Awareness of responsible AI practices bias, fairness, transparency, and data governance.
- Excellent analytical and problem-solving abilities.
- Ability to manage multiple projects and prioritize tasks effectively.
- Experience with Agile methodologies is a plus.
- Ability to work collaboratively in a fast-paced, dynamic environment.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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