We exist to improve health equity in order to create superior outcomes.
Care Manager II
Location
Pennsylvania + 1 moreAll locations: Pennsylvania | South Carolina
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Care Manager II
Crossroads
• Provide remote operational support to Care Managers across centers by backfilling vacancies as needed. • Conduct proactive outreach to patients to complete missed care plans. • Identify patient care requirements by establishing personal rapport with patients. • Leverage patient data from dashboards and reports to identify trends and improve patient engagement. • Accurately document patient care services. • Address patient needs related to opioid use disorder. • Establish individualized patient care goals in collaboration with patients. • Schedule and reschedule patient appointments. • Monitor patients’ clinical status. • Assist physicians and clinicians with patient onboarding and orientation. • Maintain patient information confidentiality and privacy.
Job Requirements
- At minimum, High School Diploma or GED required.
- Experience in a fast-paced environment, servicing many clients, is preferred.
- Experience in healthcare, addiction medicine, community health, care coordination preferred.
- Experience with building individualized care plans is a plus.
- Knowledge of compliant documentation practices.
- Lived Addiction experience is a plus.
- Can-do attitude and willingness to think beyond the status quo.
- Mission-driven with a passion for helping patients live better, stronger lives.
- Strong organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced environment.
- Strong critical thinking and problem-solving skills with the ability to identify barriers to care and implement appropriate interventions.
Benefits
- Mileage reimbursement
- Community events that promotes belonging and education
- Grow your network
- Excellent training if you are new to this field
- Opportunity to save lives everyday!
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
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