Crossroads logo
Crossroads

We exist to improve health equity in order to create superior outcomes.

Care Manager II

ManagerManagerFull TimeRemoteSeniorTeam 501-1,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

Pennsylvania + 1 moreAll locations: Pennsylvania | South Carolina

Posted

3 days ago

Salary

0

Seniority

Senior

High SchoolEnglish

Job Description

Care Manager II

Crossroads

• Provide remote operational support to Care Managers across centers by backfilling vacancies as needed. • Conduct proactive outreach to patients to complete missed care plans. • Identify patient care requirements by establishing personal rapport with patients. • Leverage patient data from dashboards and reports to identify trends and improve patient engagement. • Accurately document patient care services. • Address patient needs related to opioid use disorder. • Establish individualized patient care goals in collaboration with patients. • Schedule and reschedule patient appointments. • Monitor patients’ clinical status. • Assist physicians and clinicians with patient onboarding and orientation. • Maintain patient information confidentiality and privacy.

Job Requirements

  • At minimum, High School Diploma or GED required.
  • Experience in a fast-paced environment, servicing many clients, is preferred.
  • Experience in healthcare, addiction medicine, community health, care coordination preferred.
  • Experience with building individualized care plans is a plus.
  • Knowledge of compliant documentation practices.
  • Lived Addiction experience is a plus.
  • Can-do attitude and willingness to think beyond the status quo.
  • Mission-driven with a passion for helping patients live better, stronger lives.
  • Strong organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced environment.
  • Strong critical thinking and problem-solving skills with the ability to identify barriers to care and implement appropriate interventions.

Benefits

  • Mileage reimbursement
  • Community events that promotes belonging and education
  • Grow your network
  • Excellent training if you are new to this field
  • Opportunity to save lives everyday!
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Annual Continuing Education Allowance (in related field)
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health day
  • Calm subscription for all employees

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