Aspirion

• Serve as a financial business partner to key service line leaders providing continuous support related to forecasting, budget analysis, operational KPIs, and ROI on initiatives. • Partner with rest of finance organization to drive reporting efficiencies and effectiveness. • Ultimate goal is to streamline reporting to enable strategic insights that lead to business actions. • Develop executive level presentation materials surrounding operations, revenue metrics, client analysis and associated financial impacts, as well as long-term strategic plans. • Support financial modeling and ad hoc analysis requests to help drive business strategy and improve efficiency.

• Set-up and process new accounts daily. • Effectively use company systems and technologies to successfully enter content information and verify information received. • Effectively communicate with patients, attorneys, and insurance carriers. • Establish and maintain a positive working relationship with internal and external partners. • Display quality work, integrity, and ethical decision making during all work assignments. • Display the ability to problem solve. • Work in a team environment handling complex high-volume work. • Adhere to high standards of accountability, confidentiality (HIPAA compliant), and professionalism while dealing with medical and financial information.

• Own cloud security engineering for AWS by defining guardrails and configuration baselines (e.g., IAM least privilege, network segmentation, encryption, logging), partnering on implementation, and driving remediation of cloud posture findings to closure. • Engineer security controls and governance for Kubernetes and containerized workloads (e.g., EKS): define and enforce admission policies, Pod Security standards, network policies, image governance, runtime protections, and secrets management patterns; partner with platform teams on implementation within clusters and supporting IAM. • Drive secure SDLC controls and engineering governance: integrate and operate scanning and policy gates for application code (SAST), dependencies (SCA), secrets, containers/images, and Infrastructure as Code (IaC); define practical remediation SLAs and exception/waiver workflows aligned to risk. • Define security policies, standards, and best practices for cloud and containerized environments, and translate them into implementable guardrails and reference patterns (policy-as-code, reference configurations, and developer guidance), including encryption/key management (e.g., KMS), secrets storage, and secure workload access patterns; validate adoption and baseline compliance in partnership with Infrastructure/Platform teams. • Partner with Compliance to align technical controls to HIPAA requirements and produce audit-ready evidence (configurations, screenshots/exports, control narratives, and remediation tracking) for cloud and container platforms. • Improve security visibility and detection in AWS and Kubernetes: define requirements, ensure high-quality logging, and create actionable detections/alerts in partnership with the SOC/SIEM owners. • Run vulnerability management across the stack for cloud and containerized applications: triage and prioritize findings for application code, Infrastructure as Code, container images, third-party dependencies, and OS packages; coordinate fixes with engineering/platform teams, validate remediation, and track risk-based exceptions. • Support incident response for cloud and container security events: perform technical triage, containment support, root cause analysis, and deliver preventative engineering changes. • Develop and maintain security-as-code standards and reusable guardrails (e.g., Terraform modules/policies) and automated checks/policy gates to enforce baseline compliance across AWS accounts and Kubernetes clusters; partner with Infrastructure/Platform teams to roll out and operationalize these controls at scale. • Independently manage security engineering deliverables from intake through delivery: clarify requirements, design solutions, document decisions/runbooks, and communicate status/risks to stakeholders. • Translate HITRUST MyCSF/HIPAA and internal security policies into measurable cloud and SDLC control requirements; validate control effectiveness through testing and evidence collection. • Contribute to security tool administration and continuous improvement (e.g., cloud posture management, vulnerability scanning, CI/CD scanning tools) by tuning rules, reducing false positives, and improving developer usability. • Participate in on-call/escalation processes as needed; maintain runbooks and support post-incident reviews and corrective actions. • Serve as a technical resource for peers through code/config reviews, pairing, and clear documentation; help raise the security bar through pragmatic standards and guidance. • Perform other duties as assigned.

• Partner with the Product Management team to define, measure, and monitor KPIs for platform features and client-facing workflows • Write and maintain SQL queries against production and reporting databases to support feature development, root cause analysis, and ad hoc business requests • Analyze claims data, liquidation trends, denial category distributions, and payer-level performance to surface actionable product insights • Support data validation and QA for new Compass features — verifying that field logic, calculations match spec • Build and maintain Power BI dashboards for the internal product team to track feature adoption, data quality, and platform performance • Produce reporting deliverables in support of the Client Success team, including payer level performance summaries and claims trend analyses • Collaborate with data engineering, BI, and client success teams to ensure data integrity across reporting pipelines

• Join discovery sessions alongside the BI Product Manager when the consumption experience is central to defining the problem • Observe how users interact with data in their actual environment, contribute a user experience perspective before solutions are attached to problems, and push back when a proposed direction is technically solvable but experientially wrong. • Own information hierarchy, navigation, visualization selection, and layout across BI reporting products. • Make and defend design decisions based on the decision the report needs to enable, not aesthetic preference. • Align with the Analytics Developer on data availability before making design commitments. • Maintain working knowledge of both primary consumer types - operational users who need to act quickly and leadership users who need context and narrative - and design appropriately for each. • Test designs with actual users from both categories before work ships. • Prototype early and share work before it is finished. • Test the design approach, not just the visual details, and iterate based on what users actually do rather than what they say they prefer. • Own and maintain the Power BI visual standard for the BI team, including color conventions, layout patterns, visualization guidelines, and reusable templates for the two primary use cases. • Document design decisions so the standard can be evolved intentionally. • Track whether shipped work is being used and whether the experience is creating the conditions for decisions to be made. • Surface adoption signals and design-related friction back into iteration rather than treating delivery as the endpoint. • Participate in sprint planning, backlog grooming, and effort estimation as part of a structured delivery model. Work is tracked and managed in Azure DevOps.

• Develop and maintain ETL processes to support data ingestion, transformation, and integration. • Work with various file formats (TXT, CSV, XML, JSON, YAML) to ensure seamless data processing. • Implement and optimize ETL workflows using EasyMorph, Databricks, Azure Data Factory, Talend, and Apache Nifi. • Write clean, efficient, and maintainable code using Python, C#, or Java. • Ensure data quality, accuracy, and integrity across ETL pipelines. • Collaborate with data engineers and analysts to define and refine ETL requirements. • Troubleshoot and resolve ETL failures, ensuring minimal downtime and impact. • Follow test-driven development (TDD) methodologies to improve reliability and maintainability. • Maintain and document ETL processes, providing insights and recommendations for improvements.

• Own the front door to the BI team. Triage requests through a structured intake process and sequence work based on strategic priority and business impact. • Spend dedicated time with business users through ride-alongs, stakeholder interviews, and direct observation to understand what decisions people are actually trying to make. • Maintain a clear point of view on what BI is building, why, and in what order. Answer the roadmap question before it gets asked and communicate the strategy in terms stakeholders can hold the team to. • Participate actively in sprint planning, backlog grooming, and release coordination. Own the definition of ready before work enters a sprint and the definition of done before it ships. • Maintain proactive, consistent touchpoints with domain leads and business stakeholders across a broad set of functions. Be a trusted partner before a problem becomes urgent and hold those relationships through prioritization decisions stakeholders do not always agree with. • Define what success looks like before anything gets built and track whether shipped work changed user behavior or business results.

• Contact insurance companies for status of claim and appeal submissions, moving accounts through the insurance carriers’ claim processing system • Check client systems and payer portals for status when feasible • Assist with special client projects

• Drive disciplined delivery across a portfolio of revenue cycle and transformation initiatives • Support portfolio governance, prioritization, and leadership transparency • Own end-to-end delivery of assigned initiatives from initiation through close • Develop and manage project plans, milestones, timelines, and action tracking • Facilitate project working sessions, checkpoints, and status updates • Maintain accurate project documentation, RAID logs, and delivery artifacts

• Lead high-impact operational excellence initiatives focused on throughput acceleration, cycle time reduction, productivity optimization, and quality, consistency, and scalability. • Diagnose current-state workflows to identify bottlenecks, waste, and variability. • Design and implement future-state workflows that are standardized, scalable, and automation-ready. • Own delivery of measurable outcomes, not just recommendations. • Independently lead complex transformation initiatives across core operational domains. • Translate strategic objectives into executable plans and deliver tangible results. • Coordinate across Business Transformation, Operations, Product, AI, Engineering, Data, and PMO/TPMO partners. • Proactively surface risks, tradeoffs, and decision points to leadership. • Act as a trusted thought partner to Operations leadership.